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公开(公告)号:US11411801B2
公开(公告)日:2022-08-09
申请号:US15675479
申请日:2017-08-11
Applicant: salesforce.com, inc.
Inventor: Shauli Gal , Satish Raghunath , Kartikeya Chandrayana , Gabriel Tavridis , Kevin Wang
IPC: G06F15/173 , H04L41/0631 , H04L43/08 , H04L67/75 , H04L41/5009 , H04L67/56 , H04L41/22 , H04L41/06
Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Alerts may be generated to present recommended courses of action based on the tracked performance analysis.
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公开(公告)号:US10454803B2
公开(公告)日:2019-10-22
申请号:US15722746
申请日:2017-10-02
Applicant: salesforce.com, inc.
Inventor: Shauli Gal , Satish Raghunath , Kartikeya Chandrayana , Gabriel Tavridis , Kevin Wang
IPC: G06F15/173 , H04L12/26 , H04L12/24
Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Recommended courses of action may be determined and provided based on the tracked network performance analysis at diagnosis points.
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公开(公告)号:US20190052518A1
公开(公告)日:2019-02-14
申请号:US15675479
申请日:2017-08-11
Applicant: salesforce.com, inc.
Inventor: Shauli Gal , Satish Raghunath , Kartikeya Chandrayana , Gabriel Tavridis , Kevin Wang
Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Alerts may be generated to present recommended courses of action based on the tracked performance analysis.
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公开(公告)号:US20210367874A1
公开(公告)日:2021-11-25
申请号:US17164810
申请日:2021-02-01
Applicant: salesforce.com, inc.
Inventor: Shauli Gal , Satish Raghunath , Kartikeya Chandrayana , Gabriel Tavridis , Kevin Wang
Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Recommended courses of action may be determined and provided based on the tracked network performance analysis at diagnosis points.
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公开(公告)号:US11665080B2
公开(公告)日:2023-05-30
申请号:US17894121
申请日:2022-08-23
Applicant: Salesforce.com, Inc.
Inventor: Shauli Gal , Satish Raghunath , Kartikeya Chandrayana , Gabriel Tavridis , Kevin Wang
IPC: H04L43/16 , H04L43/08 , H04L41/046 , H04L41/0816 , H04L43/04 , H04L43/12 , H04L41/0893 , H04L41/0631
CPC classification number: H04L43/16 , H04L41/046 , H04L41/0816 , H04L43/04 , H04L43/08 , H04L43/12 , H04L41/064 , H04L41/0893
Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Recommended courses of action may be determined and provided based on the tracked network performance analysis at diagnosis points.
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公开(公告)号:US11595309B2
公开(公告)日:2023-02-28
申请号:US17106673
申请日:2020-11-30
Applicant: salesforce.com, inc.
Inventor: Rahul Nathan , Abhiram Gajjala , Arthur Jones , Soumya Roy , Kevin Wang , Pallavi Rajan Udmalpet , Shuai Wang
Abstract: Methods, systems and computer program products for tracking, encoding and decoding the code-location of runtime events. The system modifies a request packet to access a resource initiated by a source address to indicate the request packet was sent by an intermediary address. The system injects an identifier pre-allocated for the source address into the request packet. The system updates the modified request packet by replacing the intermediary address with a substitute address that corresponds with the source address' pre-allocated identifier. The system sends the updated request packet to the resource, the updated request packet indicating a response to the updated request packet is to be sent back to the substitute address.
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公开(公告)号:US20220174014A1
公开(公告)日:2022-06-02
申请号:US17106673
申请日:2020-11-30
Applicant: salesforce.com, inc.
Inventor: Rahul Nathan , Abhiram Gajjala , Arthur Jones , Soumya Roy , Kevin Wang , Pallavi Rajan Udmalpet , Shuai Wang
IPC: H04L12/801 , H04L12/721
Abstract: Methods, systems and computer program products for tracking, encoding and decoding the code-location of runtime events. The system modifies a request packet to access a resource initiated by a source address to indicate the request packet was sent by an intermediary address. The system injects an identifier pre-allocated for the source address into the request packet. The system updates the modified request packet by replacing the intermediary address with a substitute address that corresponds with the source address' pre-allocated identifier. The system sends the updated request packet to the resource, the updated request packet indicating a response to the updated request packet is to be sent back to the substitute address.
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公开(公告)号:US11194450B2
公开(公告)日:2021-12-07
申请号:US16658051
申请日:2019-10-19
Applicant: salesforce.com, inc.
Inventor: Charles Weichih Kuo , Tony Wong , Wayne Rantala , Amey Ruikar , Shailesh Dinkar Govande , Aishwarya Kumar , Raksha Subramanyam , Kevin Wang
IPC: G06F3/048 , G06F3/0484 , G06F3/0482 , G06F9/451
Abstract: Methods and systems are described for creating and/or processing a definition for a dashboard with manually input code and user selections in a graphical user interface. In some implementations, user interface elements are displayed and selections from a user accepted. Responsive to the selections, definitions for one or more visualizations and datasources are automatically generated and displayed in a user interface element that accepts manually input customizations and code from the user. The resulting combination of code and definitions is stored as a definition for the dashboard, which when processed will transform data received from the at least one of the datasources, combine the transformed data with data from another of the datasources, and cause the display of a visualization based on the combined data.
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公开(公告)号:US11042529B2
公开(公告)日:2021-06-22
申请号:US15803555
申请日:2017-11-03
Applicant: salesforce.com, inc.
Inventor: Minh Nguyen , Kevin Wang , Devra Struzenberg , Zhongyu Ma , Xin Li , Ronald Liu , Carla Ferreira , Amber Murray , Le Gao
Abstract: Disclosed herein are system, method, and computer program product embodiments system of migration and validation. An embodiment operates by receiving an indication of a plurality of documents for migration from a legacy data format to a new data format of a computing system. A first set of data statistics corresponding to a selected one of the subset of documents prior to a performance of the migration, and a second set of data statistics corresponding to the selected document after the performance of the migration are determined. Both the first set of data statistics and the second set of data statistics side-by-side for the selected document are displayed. An indication whether the migration is validated or invalidated is received.
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公开(公告)号:US10924334B1
公开(公告)日:2021-02-16
申请号:US16569268
申请日:2019-09-12
Applicant: salesforce.com, inc.
Inventor: Aishwarya Kumar , Raksha Subramanyam , Charles Kuo , Tony Wong , Wayne Rantala , Amey Ruikar , Shailesh Govande , Kevin Wang
Abstract: System and methods are described for a monitoring system to monitor operations of a distributed computing system and provide feedback to subscribers. The monitoring system includes a data collection engine to receive data items comprising events, metrics, or one or more configurations about a distributed computing system being monitored, and to store selected data items into a message queue. The monitoring system also includes a data processing engine to receive the selected data items from the queue, transform the selected data items into transformed data items based at least in part on one or more settings for a subscriber and the one or more configurations of the distributed computing system, and store the transformed data items into one or more of a database and a cache. The monitoring system also includes a feedback engine to read the transformed data items from the one or more of the database and the cache, generate feedback for the subscriber based at least in part on the transformed data items and the one or more settings for the subscriber and the configurations, and send the feedback to the subscriber.
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