公开(公告)号：US10826852B2

公开(公告)日：2020-11-03

申请号：US16177271

申请日：2018-10-31

Applicant: salesforce.com, inc.

Inventor： Zhao Jin ,  Shrestha Basu Mallick ,  Yacov Salomon ,  Kexin Xie ,  Sheng Loong Su ,  Todd Swardenski ,  Trent Albright ,  Armita Peymandoust ,  Michael Jones ,  Brian Brechbuhl ,  David Yourdon

IPC: H04L12/58 ,  H04L29/08

Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.

公开(公告)号：US20200137008A1

公开(公告)日：2020-04-30

申请号：US16177271

申请日：2018-10-31

Applicant: salesforce.com, Inc.

Inventor： Zhao Jin ,  Shrestha Basu Mallick ,  Yacov Salomon ,  Kexin Xie ,  Sheng Loong Su ,  Todd Swardenski ,  Trent Albright ,  Armita Peymandoust ,  Michael Jones ,  Brian Brechbuhl ,  David Yourdon

IPC: H04L12/58 ,  H04L29/08

Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.