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公开(公告)号：US10482141B2
公开(公告)日：2019-11-19
申请号：US15251334
申请日：2016-08-30
Applicant: salesforce.com, inc.
Inventor： Ashley McGuire , Joshua Luft-Glidden , Kenneth Chung Kay Ko , Rupali Jagtap , Sanjaya Lai , Volodymyr Ivanov
IPC: H04L29/06 , G06F16/9535 , G06F16/28
Abstract: A moderation framework monitors content posted in a database network and uses a declarative configuration scheme that defines moderation rules without having to write new software. A user interface operated by the moderation platform allows selection of different user criteria and different content criteria for triggering the moderation rules. The user interface also provides selectable actions for the moderation rules to apply when the content matches the selected user and content criteria. The user interface also allows selection of different entities for associating with different moderation rules, such as accounts, cases, opportunities, Chatter® feed posts, or custom objects defined by customers.
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公开(公告)号：US10346370B2
公开(公告)日：2019-07-09
申请号：US15273217
申请日：2016-09-22
Applicant: salesforce.com, inc.
Inventor： Kenneth Chung Kay Ko , Joshua Luft-Glidden , Lucas Pfister
Abstract: Some external users in a public on-line community may post excessive numbers of items, causing annoyance to others and unnecessary loading on database resources. A robust moderation framework enables an individual community moderator or admin to specify a set of rules and actions to mitigate this problem. Scalable, performant rate limiting rules employ windowed counters, separately for each rule, with the counters maintained in cache memory resources outside the main database.
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公开(公告)号：US10997260B2
公开(公告)日：2021-05-04
申请号：US16584705
申请日：2019-09-26
Applicant: salesforce.com, inc.
Inventor： Ashley Mcguire , Joshua Luft-Glidden , Kenneth Chung Kay Ko , Rupali Jagtap , Sanjaya Lai , Volodymyr Ivanov
IPC: H04L29/06 , G06F16/9535 , G06F16/28
Abstract: A moderation framework monitors content posted in a database network and uses a declarative configuration scheme that defines moderation rules without having to write new software. A user interface operated by the moderation platform allows selection of different user criteria and different content criteria for triggering the moderation rules. The user interface also provides selectable actions for the moderation rules to apply when the content matches the selected user and content criteria. The user interface also allows selection of different entities for associating with different moderation rules, such as accounts, cases, opportunities, Chatter® feed posts, or custom objects defined by customers.
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公开(公告)号：US10942903B2
公开(公告)日：2021-03-09
申请号：US16424934
申请日：2019-05-29
Applicant: salesforce.com, inc.
Inventor： Kenneth Chung Kay Ko , Joshua Luft-Glidden , Lucas Pfister
Abstract: Some external users in a public on-line community may post excessive numbers of items, causing annoyance to others and unnecessary loading on database resources. A robust moderation framework enables an individual community moderator or admin to specify a set of rules and actions to mitigate this problem. Scalable, performant rate limiting rules employ windowed counters, separately for each rule, with the counters maintained in cache memory resources outside the main database.
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