摘要:
Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected.
摘要:
Handling an incoming call from a caller to a user includes prompting a caller to record a message to the user and sending a special command to a user communication device indicting that the incoming call is available for screening and retrieving. In response to the user indicating a desire to screen the incoming call, the user listens to the message while the caller is leaving the message. In response to the user indicating a desire to retrieve the incoming call, the call is transferred to the user communication device. In response to the user indicating a desire to screen the call, an incoming media stream from the incoming call may be forked so that the message is being recorded while the user is listening to the message at the user communication device.
摘要:
This disclosure details the implementation of methods, systems and computer program products for enhanced call screening (hereinafter, “ECS”). ECS systems implement a live call screening application whereby users may hear voicemail messages in real time as they are being recorded, decide whether or not they wish to talk to the caller leaving the message, and engage the caller in two-way communications by indicating interest in doing so. In one embodiment, a method is disclosed, comprising: receiving a voicemail recording phase indicator, wherein the voicemail recording phase indicator indicates initiation of a recording phase for an incoming voice message by a voicemail server; establishing a communicative connection between the voicemail server and a call recipient device in response to the voicemail recording phase indicator; instructing transmission of a data stream from the voicemail server to the call recipient device via the communicative connection, the data stream comprising the incoming voice message in real-time recording progress.
摘要:
A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. The system and method determine a redirecting number from which the incoming call was forwarded. The system and method then initiates a second call to the user and a voice path is established connecting the forwarded call to the second call. Thereafter, the user is notified, for example, with a distinct ring at the user's telephone, of the option that the user may monitor and override the forwarded call. The system and method can also execute procedures to actuate the options elected by the user.
摘要:
An end-user device and method for messaging, includes: enabling an initiating user, using an end-user device, to choose at least one target user and to subsequently press a dedicated button selected from a set of dedicated buttons that includes one or more dedicated buttons; and in response to pressing the dedicated button preceded by choosing the at least one target user, enabling sending to the at least one target user a respective message, wherein a type of the respective message corresponds to the dedicated button, pressed by the initiating user.
摘要:
Handling an incoming call from a caller to a user includes prompting a caller to record a message to the user and sending a special command to a user communication device indicting that the incoming call is available for screening and retrieving. In response to the user indicating a desire to screen the incoming call, the user listens to the message while the caller is leaving the message. In response to the user indicating a desire to retrieve the incoming call, the call is transferred to the user communication device. In response to the user indicating a desire to screen the call, an incoming media stream from the incoming call may be forked so that the message is being recorded while the user is listening to the message at the user communication device.
摘要:
The present invention is generally related to methods for use in connection with network-based messaging systems and related systems. In accordance with a particular embodiment, the method includes receiving a call at the network-based messaging system and providing a notification to a subscriber of the network-based messaging system that the call has been received and that a message for the subscriber is to be recorded. The subscriber is located remotely from the network-based messaging system. In accordance with another particular embodiment, the system includes a computer server and a notification module. The computer server is associated with the remote subscriber terminal and includes a voice message storage unit to store voice messages. The notification module is to notify the remote subscriber terminal when a call is received at the computer server and when a voice message is to be recorded.
摘要:
An apparatus in one example has: a mobile terminal operatively coupled to a mobile switching center; a subscriber database operatively coupled to the mobile switching center; a first terminal operatively coupled to the mobile switching center; a voice mail system operatively coupled to the mobile switching center; and a voice mail functionality whereby a voice mail message is created from the first terminal, and whereby the first terminal is accessible from a mobile terminal at least during a period in which the voice mail message is being created.
摘要:
In one embodiment, techniques allow a callee to listen to a caller leaving a voicemail message on a voicemail system. An applications oriented network (AON) device is configured to detect a connection to a voicemail system when a caller calls a callee. A notification message is then sent to the callee that indicates a voicemail message is being left. The callee is presented options in which the callee can decide to listen to the voicemail message in real time as it is being left by the caller. Also, the callee may answer the call from the caller as the voicemail message is being left. The applications oriented network device receives a response indicating whether the callee wants to listen to the voicemail message or not. If the callee wants to listen to the voicemail message, the applications oriented network device sends a copy of the voicemail message being left by the caller as it is being received from the caller.
摘要:
Systems and methods provide a call monitoring service for multiple telecommunications units. When an incoming communication directed to a subscriber's simultaneous ring number is received, outgoing communications are placed to each of the telecommunications units associated with the subscriber's simultaneous ring number. A determination is made as to whether the incoming communication should be routed to the voice mail system. If the incoming communication should be routed to the voice mail system and the call monitoring service is activated, a communication between the calling party and the voice mail system is established. A determination is made as to whether a user of one of the telecommunications units takes an action to connect to the communication between the calling party and the voice mail system. If an action is detected, then a communication between the calling party, the voice mail system, and the telecommunications unit is established.