COMMAND AND CONTROL OF A USER-PROVIDED ROBOT BY A CONTACT CENTER

    公开(公告)号:US20170282362A1

    公开(公告)日:2017-10-05

    申请号:US15086303

    申请日:2016-03-31

    申请人: Avaya Inc.

    IPC分类号: B25J9/16

    摘要: Robotic customer service agents are provided such that, when properly configured, they are operable to perform a customer service task. A contact center may dispatch a robot, an accessory for a customer-owned robot, or instructions to transform an unconfigured robot, such as a generic robot, into a configured robot operable to perform the task. The robot may provide certain data to a contact center or a third-party to ensure compliance with operating practices to protect persons, property, and data and reduce the unnecessary acquisition of sensitive data, as well as, execute on-board risk mitigation applications.

    ROBOT SERVICE PLATFORM
    97.
    发明申请
    ROBOT SERVICE PLATFORM 审中-公开
    机器人服务平台

    公开(公告)号:US20170050321A1

    公开(公告)日:2017-02-23

    申请号:US14943441

    申请日:2015-11-17

    申请人: Autodesk, Inc.

    IPC分类号: B25J13/00 G06Q10/06

    摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, to share information in a community of robots and users to perform tasks. In one aspect, a method includes registering, a plurality of robots in a system including creating for each robot of the plurality of robots a robot profile; publishing the robot profile; providing an application programming interface to the plurality of registered robots; providing a user interface to users; receiving a service request; determining that a user or registered robot is qualified to obtain service information in response to the service request; determining, responsive to the user or registered robot being qualified, the service information for the service request based on the published robot profiles; selecting one or more registered robots to receive the service information; and sending the service information to the one or more selected registered robots.

    摘要翻译: 方法,系统和装置,包括在计算机存储介质上编码的计算机程序,以在机器人社区和用户中共享执行任务的信息。 一方面,一种方法包括在系统中登记多个机器人,包括为所述多个机器人的每个机器人创建机器人轮廓; 发布机器人配置文件; 向所述多个注册机器人提供应用编程接口; 向用户提供用户界面; 接收服务请求; 确定用户或注册的机器人有资格根据服务请求获取服务信息; 基于所发布的机器人轮廓,确定响应于所述用户或注册的机器人被限定的用于所述服务请求的服务信息; 选择一个或多个注册机器人来接收服务信息; 以及将所述服务信息发送到所述一个或多个所选择的注册机器人。

    METHOD FOR CONTROLLING A MANIPULATOR SYSTEM
    98.
    发明申请
    METHOD FOR CONTROLLING A MANIPULATOR SYSTEM 审中-公开
    控制系统的方法

    公开(公告)号:US20170001305A1

    公开(公告)日:2017-01-05

    申请号:US15175330

    申请日:2016-06-07

    申请人: KUKA Roboter GmbH

    发明人: Yevgen KOGAN

    IPC分类号: B25J9/12 B25J11/00 B25J5/00

    摘要: A method for controlling a manipulator system including a manipulator, several drives and a mobile platform. A first converter for actuating at least two of the several drives is associated with the manipulator system. The method includes the steps of: a) identifying one of the drives of the manipulator system that is associated with the first converter and that must be used to travel over a current planned movement path of the manipulator system, and (b) actuating the one identified associated drive by means of the first converter, where the actuated drive is for the manipulator system to travel over the planned movement path. One of the at least two drives that is not being actuated is stationary preferably fixed or secured by a mechanical brake.

    摘要翻译: 一种用于控制包括操纵器,多个驱动器和移动平台的机械手系统的方法。 用于致动多个驱动器中的至少两个的第一转换器与操纵器系统相关联。 该方法包括以下步骤:a)识别与第一转换器相关联并且必须用于在机械手系统的当前计划移动路径上行进的机械手系统的驱动器中的一个,以及(b)致动一个 通过第一转换器识别相关联的驱动器,其中致动驱动器用于机械手系统在计划的移动路径上行进。 未被致动的至少两个驱动器中的一个是固定的,优选地通过机械制动器固定或固定。

    Mobile delivery robot with interior cargo space
    99.
    发明授权
    Mobile delivery robot with interior cargo space 有权
    具有内部货物空间的移动输送机器人

    公开(公告)号:US09535421B1

    公开(公告)日:2017-01-03

    申请号:US14636084

    申请日:2015-03-02

    申请人: Savioke, Inc.

    摘要: A mobile robot can include an elongated body disposed in a vertical direction and having an approximately cylindrical shape; a user interface within an upper 20 centimeters of the body and inclined to be accessible from above and in front of the robot; at least one depth sensor that is mounted at or near a top of the body and having at least one field of view; at least one container formed within the body; and a drive mechanism disposed within the body.

    摘要翻译: 移动机器人可以包括沿垂直方向设置并且具有大致圆柱形形状的细长主体; 在身体的上部20厘米内的用户界面,并且倾斜于可以从机器人的上方和前方进入; 至少一个深度传感器,其安装在所述身体的顶部或附近,并具有至少一个视场; 形成在体内的至少一个容器; 以及设置在所述主体内的驱动机构。

    END EFFECTOR, ROBOT, AND ROTARY MILKING SYSTEM
    100.
    发明申请
    END EFFECTOR, ROBOT, AND ROTARY MILKING SYSTEM 审中-公开
    终端效应器,机器人和旋转式搅拌系统

    公开(公告)号:US20160295827A1

    公开(公告)日:2016-10-13

    申请号:US15100368

    申请日:2014-12-12

    摘要: An end effector that mounts to a robot and discharges animal treating fluid onto the teats of a milking animal includes a rigid inner arm section and a flexible outer arm section, and a camera with a front window. An inner end portion of the inner arm section is mountable to the robot, the inner end portion of the outer arm section is rigidly connected to outer end portion of the inner arm section, the camera is mounted on an upper side of the inner arm section with the front window facing the outer arm section, and the outer arm section is provided with at least one nozzle in the outer end portion, the nozzle being directed upwards such that animal treating fluid can be discharged through the nozzle and upwards towards a teat of a milking animal during use of the robot.

    摘要翻译: 安装到机器人并将动物处理流体排放到挤奶动物的乳头上的末端执行器包括刚性内臂部分和柔性外臂部分以及具有前窗的相机。 内臂部的内端部安装于机器人,外臂部的内端部与内臂部的外端部刚性连接,摄像机安装在内臂部的上侧 其中前窗口面向外臂部分,并且外臂部分在外端部分中设置有至少一个喷嘴,喷嘴被向上引导,使得动物处理流体可以通过喷嘴排出并向上朝向 在使用机器人期间的挤奶动物。