Method, system, and program for customer service and support management
    11.
    发明授权
    Method, system, and program for customer service and support management 失效
    用于客户服务和支持管理的方法,系统和程序

    公开(公告)号:US07792889B1

    公开(公告)日:2010-09-07

    申请号:US11933088

    申请日:2007-10-31

    CPC classification number: G06Q30/02 G06Q10/02 Y10S707/948

    Abstract: Managing customer and product information over a network using a multi-functional management tool uses a computer which is programmed for generating a customer database including customer records, wherein each customer record tracks a customer. The computer updates the customer database from information received from the customer to add or modify a specific customer record indicating customer contact and product purchase information about the customer. The computer is used for updating the product database from information received from a client to add or modify a specific product record indicating product and inventory information about the product. The information can include a troubleshooting sequence for the specific product and a specific problem. One option during at least one part of said troubleshooting sequence includes at least one part sale option as an upselling operation.

    Abstract translation: 使用多功能管理工具通过网络管理客户和产品信息使用计算机,该计算机被编程为生成包括客户记录的客户数据库,其中每个客户记录跟踪客户。 计算机从客户接收的信息更新客户数据库,以添加或修改指示客户联系人的特定客户记录和关于客户的产品购买信息。 计算机用于从客户端收到的信息更新产品数据库,以添加或修改指示产品的产品记录和产品的库存信息。 该信息可以包括特定产品的故障排除和特定问题。 在所述故障排除序列的至少一部分期间的一个选项包括作为上行操作的至少一个部件销售选项。

    Re-circulating multiple directional whirlpool jet
    12.
    发明授权
    Re-circulating multiple directional whirlpool jet 失效
    重新循环多方向漩涡喷气机

    公开(公告)号:US07574756B2

    公开(公告)日:2009-08-18

    申请号:US11224645

    申请日:2005-09-12

    Applicant: Vu Tran

    Inventor: Vu Tran

    Abstract: An apparatus for re-circulating a fluid contained within a hydrotherapeutic receptacle without the need for piping to a motor. The apparatus includes a jet housing having a portion thereof engageable with such receptacle. A nozzle device is located at one end of the housing to provide an entrance for such fluid to be suctioned into the housing and an exit for such suctioned fluid to be expelled from the housing. A control device is located adjacent the nozzle device to control fluid flow of such fluid suctioned into the housing and fluid flow of such fluid expelled from the housing. An expulsion unit is located adjacent the control device to expel such fluid from the housing back into such receptacle. A power source is connected to the expulsion unit to enable it to expel such fluid from the housing at a predetermined pressure into such receptacle at a predetermined rate.

    Abstract translation: 一种用于使包含在水疗容器内的流体再循环而不需要向马达进行配管的装置。 该装置包括具有可与该容器接合的部分的喷射外壳。 喷嘴装置位于壳体的一端,以提供这样的流体被吸入到壳体中的入口和用于这种被抽吸的流体从壳体排出的出口。 控制装置位于喷嘴装置附近以控制被吸入壳体中的这种流体的流体流动和从壳体排出的这种流体的流体流动。 排出单元位于控制装置附近,以将这种流体从壳体排出回到这样的容器中。 电源连接到排出单元,以使其能够以预定的速率将这种流体以预定的压力从壳体排出到这种容器中。

    Method and apparatus to transfer data and detect weak signals
    13.
    发明授权
    Method and apparatus to transfer data and detect weak signals 有权
    传输数据和检测弱信号的方法和装置

    公开(公告)号:US07493103B2

    公开(公告)日:2009-02-17

    申请号:US10897206

    申请日:2004-07-22

    CPC classification number: H04L1/00 H04L1/18 H04W76/10

    Abstract: A method, apparatus, and computer instructions for a communications device transferring data. A signal strength is received for a communications link used to transfer data to a destination. In response to the signal strength less than a threshold, the data is cached in the communications device to form cached data. In response to a loss and reestablishment of the communications link, the cached data is sent to the destination.

    Abstract translation: 一种用于传送数据的通信设备的方法,装置和计算机指令。 接收用于将数据传送到目的地的通信链路的信号强度。 响应于信号强度小于阈值,数据被缓存在通信设备中以形成缓存数据。 响应于通信链路的丢失和重新建立,缓存的数据被发送到目的地。

    SYSTEMS AND METHODS TO PRESENT ITEM RECOMMENDATIONS
    15.
    发明申请
    SYSTEMS AND METHODS TO PRESENT ITEM RECOMMENDATIONS 审中-公开
    提出项目建议的制度和方法

    公开(公告)号:US20140324626A1

    公开(公告)日:2014-10-30

    申请号:US14139468

    申请日:2013-12-23

    CPC classification number: G06Q30/0631

    Abstract: A view item page that is descriptive of a current item may be displayed in response to a request to view a description of the current item. The view item page may include a control that is operable to display recommendations of further items similar to the current item that is described in the view item page. Upon detecting that a user has operated the control included in the view item page, the recommendations of the further items may be generated based on the current item described in the view item page. Moreover, the generated recommendations may be presented to the user that operated the control.

    Abstract translation: 可以响应于查看当前项目的描述的请求而显示描述当前项目的视图项目页面。 视图项目页面可以包括可操作以显示与在视图项目页面中描述的当前项目类似的更多项目的推荐的控件。 在检测到用户已经操作包括在查看项目页面中的控制时,可以基于在查看项目页面中描述的当前项目来生成其他项目的建议。 此外,所生成的建议可以呈现给操作该控件的用户。

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