公开(公告)号：US20230142272A1

公开(公告)日：2023-05-11

申请号：US17973674

申请日：2022-10-26

Applicant: Amazon Technologies, Inc.

Inventor： Pavel Bhowmik ,  Melanie C B Gens ,  Sachin Midha ,  Rahul Gupta ,  Sriram Venkatapathy ,  Xinhong Zhang ,  Anoop Kumar ,  Pooja Sanjay Sonawane ,  Samuel Harry Ingbar

IPC: G06F40/30 ,  G10L15/18

CPC classification number: G06F40/30 ,  G10L15/1822 ,  G10L2015/223

Abstract: Techniques for evaluating a natural language understanding (NLU) component and determining an action to resolve an issue processing a user input are described. The system determines which component is invoked by a baseline NLU component is processing the user input, and which component is invoked by an updated NLU component. Based on that information, the system selects the action to resolve the updated NLU component generating an undesired response to the user input.