Fault detection and management in a real-time communication

    公开(公告)号:US20210183394A1

    公开(公告)日:2021-06-17

    申请号:US16714985

    申请日:2019-12-16

    Applicant: Avaya Inc.

    Abstract: Electronic conferences are a common method of conducting a meeting when the participants are not at the same location. When a conference drops a portion of the audio, such carrying speech from a speaker, participants may be excluded from the full content of the conference. By having a device associated with a speaking participant convey both audio and generated text from the speech provided by the speaking participant, a server may be able to determine that speech is missing from the audio portion and automatically insert text content. As a result, poor audio quality may be mitigated with text and omitting unwanted text when the audio quality is sufficient.

    PRIORITIZE RAISE HAND OPERATION IN A CONFERENCE FOR EFFICIENT AND TIME BOUND CONFERENCE SOLUTION

    公开(公告)号:US20210014074A1

    公开(公告)日:2021-01-14

    申请号:US16505352

    申请日:2019-07-08

    Applicant: Avaya Inc.

    Abstract: Electronic conference enables remote participants to obtain conference content from other devices connected as nodes on a network. A presenter may provide all audio content for a portion of the electronic conference and then individuals, associated with nodes on the network, may provide audio content during other portions, such as to ask a question to the presenter or group. Participants may “raise their hand” to request to speak. By automatically unmuting devices associated with requesters in an order different from the order in which the requests were received, devices may be unmuted to receive audio content having a particular importance or relevance to the electronic conference and thereby reduce the time spent on less relevant content.

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