公开(公告)号：US20220141160A1

公开(公告)日：2022-05-05

申请号：US17578088

申请日：2022-01-18

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Jina HAM ,  Wonjong CHOI ,  Soofeel KIM ,  Yewon PARK

IPC: H04L51/02 ,  G06F16/332 ,  G06F16/35 ,  G06F16/33

Abstract: An electronic apparatus includes a memory storing instructions, a plurality of chat-bots for responding to a plurality of questions, and a question classification model trained to identify a chat-bot among the plurality of chat-bots for responding to an input question, and a processor configured to execute the instructions to input the input question into the question classification model, the question classification model outputting a first chat-bot among the plurality of chat-bots for responding to the input question, acquire a first response for the input question, through the outputted first chat-bot, based on the acquired first response comprising information of a function that can be performed at the electronic apparatus, generate a question requesting to perform the function, and input the generated question into the question classification model, the question classification model outputting a second chat-bot among the plurality of chat-bots for responding to the generated question.

公开(公告)号：US20210081164A1

公开(公告)日：2021-03-18

申请号：US16749333

申请日：2020-01-22

Applicant: Samsung Electronics Co., Ltd.

Inventor： Wonjong CHOI ,  Soofeel KIM ,  Yewon PARK ,  Jina HAM

IPC: G06F3/16 ,  G06F3/0484 ,  G06F3/01 ,  G10L15/22 ,  G10L15/16 ,  G10L25/63 ,  G09B7/04 ,  G09B19/00

Abstract: A method for providing a manual of an electronic apparatus is provided. The method includes providing a display device with one of a plurality of manuals for an external device, obtaining a user response for the provided manual, determining an understanding level for the manual based on the obtained user response, and substituting the provided manual with another manual among the plurality of manuals according to the understanding level. The plurality of manuals may include a general manual, a detailed manual, and a simple manual.

公开(公告)号：US20230335131A1

公开(公告)日：2023-10-19

申请号：US18210696

申请日：2023-06-16

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Jina HAM ,  Kangwook LEE ,  Soofeel KIM ,  Yewon PARK ,  Wonjong CHOI

IPC: G10L15/02 ,  G10L15/18 ,  G10L15/25 ,  G10L15/197 ,  G06V40/16 ,  G10L15/22 ,  G10L15/30

CPC classification number: G10L15/22 ,  G06V40/172 ,  G10L15/02 ,  G10L15/1815 ,  G10L15/197 ,  G10L15/25 ,  G10L15/30 ,  G10L2015/025 ,  G10L2015/223

Abstract: A method, performed by an electronic device, of providing a conversational service includes: receiving an utterance input; identifying a temporal expression representing a time in a text obtained from the utterance input; determining a time point related to the utterance input based on the temporal expression; selecting a database corresponding to the determined time point from among a plurality of databases storing information about a conversation history of a user using the conversational service; interpreting the text based on information about the conversation history of the user, the conversation history information being acquired from the selected database; generating a response message to the utterance input based on a result of the interpreting; and outputting the generated response message.

公开(公告)号：US20220108703A1

公开(公告)日：2022-04-07

申请号：US17551421

申请日：2021-12-15

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Soofeel KIM ,  Jina HAM ,  Yewon PARK ,  Wonjong CHOI

IPC: G10L17/18 ,  G10L17/04 ,  G06F40/30 ,  G10L15/18 ,  G10L15/26

Abstract: An electronic device is provided. The electronic device includes a memory storing recording data including a content of a conversation and at least one instruction, and a processor configured, by executing the at least one instruction, to input first data corresponding to a first voice in the content of the conversation into a first neural network model and acquire category information of the first data, and acquire category information of second data corresponding to a second voice in the content of the conversation. The processor is configured to, based on the category information of the first data and the category information of the second data being different, train the first neural network model based on the category information of the second data and the first data.

公开(公告)号：US20210350797A1

公开(公告)日：2021-11-11

申请号：US17385370

申请日：2021-07-26

Applicant: Samsung Electronics Co., Ltd.

Inventor： Wonjong CHOI ,  Soofeel KIM ,  Yewon PARK ,  Jina HAM

IPC: G10L15/16 ,  G10L15/22 ,  G10L21/0208 ,  G10L15/06 ,  G10L15/08

Abstract: An artificial intelligence (AI) system using a machine learning algorithm such as deep learning, and an application thereof are provided. A method of providing, by a device, a voice assistance service includes obtaining a voice input of a user, receiving certain context information from at least one peripheral device, generating first query information from the received context information and the voice input, generating second query information including noise information by inputting the first query information into a noise learning model, transmitting the generated second query information to a server, receiving, from the server, response information obtained based on the transmitted second query information, generating a response message by removing response information corresponding to the noise information from the received response information, and outputting the response message.

公开(公告)号：US20210217409A1

公开(公告)日：2021-07-15

申请号：US15733975

申请日：2019-07-22

Applicant: Samsung Electronics Co., Ltd.

Inventor： Wonjong CHOI ,  Soofeel KIM ,  Jina HAM

IPC: G10L15/18 ,  G10L15/02 ,  G10L15/16 ,  G10L15/22 ,  G06N20/00

Abstract: An electronic device and a control method therefor are disclosed. A control method for an electronic device, according to the present disclosure, comprises the steps of: acquiring information about an application being executed and storing the same in a memory, when a user command is inputted during execution of the application; and inputting a user question related to the application in a learned artificial intelligence model so as to output an answer to the acquired user question, when the user question related to the application is inputted, wherein the answer to the user question can be determined on the basis of the information about the application being executed.

公开(公告)号：US20210127001A1

公开(公告)日：2021-04-29

申请号：US17139093

申请日：2020-12-31

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Soofeel KIM ,  Wonjong CHOI ,  Jina HAM

IPC: H04M3/42 ,  H04M1/27453 ,  G06N3/08

Abstract: A method of controlling an electronic apparatus is provided. The method includes obtaining a name referring to a user of another electronic apparatus in a chat with the user of the other electronic apparatus using an artificial intelligence (AI) model trained by an AI algorithm while conducting the chat with the user of the other electronic apparatus using the electronic apparatus; and storing the obtained name in association with contact information of the user of the other electronic apparatus. At least some of the control method of the disclosure may use an AI model trained according to at least one of machine learning, neural network, or deep learning algorithm.