公开(公告)号：US10181114B2

公开(公告)日：2019-01-15

申请号：US15653320

申请日：2017-07-18

Applicant: The Toronto-Dominion Bank

Inventor： Dean C. N. Tseretopoulos ,  Gregory Richard Harper ,  Sarabjit Singh Walia ,  Dino Paul D'Agostino ,  John Jong-Suk Lee ,  Paul Mon-Wah Chan ,  Rakesh Thomas Jethwa ,  Tae Gyun Moon

IPC: G06Q10/10 ,  G06F9/445 ,  G06F21/41 ,  H04L29/06 ,  H04L29/08 ,  G06F3/038 ,  G06F9/48 ,  G06F8/20 ,  G06F8/38

Abstract: A method and system are provided for generating an interaction request to initiate a first interaction session using a first interaction channel between a request recipient and a request service provider. The method includes determining an identifier of the interaction request to be generated, determining a task associated with the interaction request, obtaining context data of a plurality of other interaction sessions associated with the identifier, determining a subset of the context data of the plurality of other interaction sessions and generating the interaction request using the subset of the context data. The interaction request may be a modified version of an initial interaction request.

公开(公告)号：US10178248B2

公开(公告)日：2019-01-08

申请号：US15822388

申请日：2017-11-27

Applicant: THE TORONTO-DOMINION BANK

Inventor： Dean Constantin Nicholas Tseretopoulos ,  John Jong-Suk Lee ,  Sarabjit Singh Walia ,  Gregory Richard Harper ,  Thomas M. Kerigan ,  Robert Trojan ,  Jeffrey A. Martin

IPC: H04N1/00 ,  G06F3/12 ,  H04L12/58 ,  G06Q10/10 ,  G06Q40/02 ,  G06Q40/08

Abstract: The invention relates to printing and other output of documents using data processors, and particularly to methods, apparatus, and computer programming useful for controlling output processes. In various aspects the invention provides systems, methods, and computer programming useful for minimizing the number of command inputs required from a user to complete printing or other output of multiple documents. In other aspects, the invention provides systems, methods, and computer programming useful for printing documents using content data received from users or other sources, together with previously-provided form data, according to predetermined formats.

公开(公告)号：US09854109B2

公开(公告)日：2017-12-26

申请号：US15472960

申请日：2017-03-29

Applicant: THE TORONTO-DOMINION BANK

Inventor： Dean Constantin Nicholas Tseretopoulos ,  John Jong-Suk Lee ,  Sarabjit Singh Walia ,  Gregory Richard Harper ,  Thomas M. Kerigan ,  Robert Trojan ,  Jeffrey A. Martin

IPC: H04N1/00 ,  H04L12/58 ,  G06Q10/10

CPC classification number: H04N1/00212 ,  G06F3/1204 ,  G06F3/1243 ,  G06F3/1288 ,  G06Q10/10 ,  G06Q10/107 ,  G06Q40/025 ,  G06Q40/08 ,  H04L51/066 ,  H04N1/00222 ,  H04N1/00233 ,  H04N1/00244 ,  H04N1/00344 ,  H04N1/00347 ,  H04N1/00395 ,  H04N1/00957 ,  H04N2201/0094 ,  H04N2201/3205 ,  H04N2201/3208

Abstract: The invention relates to printing and other output of documents using data processors, and particularly to methods, apparatus, and computer programming useful for controlling output processes. In various aspects the invention provides systems, methods, and computer programming useful for minimizing the number of command inputs required from a user to complete printing or other output of multiple documents. In other aspects, the invention provides systems, methods, and computer programming useful for printing documents using content data received from users or other sources, together with previously-provided form data, according to predetermined formats.