Abstract:
Various embodiments provide a service cycle management system for intelligently evaluating one or more parameters of a reverse service cycle loop within a supply chain management infrastructure. The system comprises one or more processors configured to: receive the real-time data comprising one or more parameters associated with execution of one or more service tasks; retrieve the simulation data from the one or more memory storage areas; dynamically compare one or more parameters within the real-time data against corresponding one or more parameters within the simulation data to identify one or more discrepancies there-between; in response to identifying one or more discrepancies, and generating one or more representations thereof, so as to inform one or more users of the system of one or more areas for focusing future initiatives. Associated computer program products and computer implemented methods are also provided.