公开(公告)号：US20120094632A1

公开(公告)日：2012-04-19

申请号：US13373193

申请日：2011-11-08

申请人： Mark Titus ,  Dara Ung ,  Carle S. Johnson, JR. ,  Erik Wallace ,  Phillip Geil ,  Daniel Hronek

发明人： Mark Titus ,  Dara Ung ,  Carle S. Johnson, JR. ,  Erik Wallace ,  Phillip Geil ,  Daniel Hronek

IPC分类号： H04W4/00

CPC分类号： H04M17/10 ,  G06Q20/10 ,  G06Q20/102 ,  G06Q20/105 ,  G06Q20/108 ,  G06Q20/3674 ,  G06Q40/00 ,  G06Q40/06 ,  G06Q40/12 ,  H04L12/1432 ,  H04M15/51 ,  H04M15/8207 ,  H04M15/854 ,  H04M15/90 ,  H04M17/00 ,  H04M2215/016 ,  H04M2215/22 ,  H04M2215/28 ,  H04M2215/32 ,  H04M2215/54 ,  H04M2215/7813 ,  H04M2215/8166 ,  H04Q3/0029 ,  H04Q3/0045 ,  H04Q2213/13093 ,  H04Q2213/13098 ,  H04Q2213/13103 ,  H04Q2213/1313 ,  H04Q2213/13134 ,  H04Q2213/13175 ,  H04Q2213/13196 ,  H04Q2213/13336 ,  H04Q2213/13345 ,  H04Q2213/13375 ,  H04Q2213/13377 ,  H04Q2213/13389 ,  H04W4/12 ,  H04W4/14 ,  H04W4/24 ,  H04W8/18

摘要： A prepaid messaging solution using open networking standards (e.g., TCP/IP) to support pre-payment of Internet messaging services. The disclosed prepaid architectures/methods determine if a subscriber has sufficient account balance to deliver a short message, prior to message delivery. A message may be prevented from being delivered (at the source end or destination end) if a subscriber account has insufficient funds. A prepaid tariff engine supports remote interaction with the SMSC and web chat servers to apply real-time billing for each message. A service provider may define subscriber rates and/or tariffing plans to apply real-time billing for sending/receiving messages. Message billing may be based upon, e.g., rate per message, message count, character count, Time of Day, Day of Week, message type, and/or mobile location. The prepaid short messaging service preferably supports internet access to subscriber's account balances and status maintained in the prepaid short messaging database of the prepaid messaging server.

公开(公告)号：US08090086B2

公开(公告)日：2012-01-03

申请号：US12242576

申请日：2008-09-30

申请人： Hisao M. Chang

发明人： Hisao M. Chang

IPC分类号： H04M11/00

CPC分类号： H04Q3/64 ,  H04M3/42102 ,  H04M3/493 ,  H04M3/4938 ,  H04M3/5166 ,  H04M3/523 ,  H04M3/527 ,  H04Q2213/13072 ,  H04Q2213/13256 ,  H04Q2213/13377

摘要： Call routing systems and methods are provided. A particular routing method comprises decoding a message based on an incoming call to determine whether a live agent is required. When a live agent is not required, a destination interactive voice response (IVR) application is identified, a determination of whether the destination IVR application is VoiceXML capable is made, and the incoming call is sent to the destination IVR application when the destination IVR application is VoiceXML capable. When the destination IVR application is not VoiceXML capable, a determination of whether the destination IVR application is capable of supporting an external data interface is made, and incoming call session data is routed to the destination IVR application when the destination IVR application is capable of supporting the external data interface. An audio file including one or more dual tone multi-frequency (DTMF) commands based on the incoming call session data is constructed and sent to the destination IVR application when the destination IVR application is not VoiceXML capable and is not capable of supporting an external data interface.

摘要翻译： 提供了呼叫路由系统和方法。 特定的路由方法包括基于来话呼叫对消息进行解码以确定是否需要实时代理。 当不需要实时代理时，识别目的地交互语音响应（IVR）应用，确定目的地IVR应用是否具有VoiceXML能力，并且当目的地IVR应用时，进入呼叫被发送到目的地IVR应用 是VoiceXML能力。 当目的地IVR应用不具有VoiceXML能力时，确定目的地IVR应用是否能够支持外部数据接口，并且当目的地IVR应用能够支持时，来话呼叫会话数据被路由到目的地IVR应用 外部数据接口。 当目的地IVR应用程序不具有VoiceXML能力并且不能支持外部数据时，构建包括基于来话呼叫会话数据的一个或多个双音多频（DTMF）命令的音频文件并将其发送到目的地IVR应用 接口。

公开(公告)号：US08059792B2

公开(公告)日：2011-11-15

申请号：US11538363

申请日：2006-10-03

申请人： James C. Bedingfield

发明人： James C. Bedingfield

IPC分类号： H04M1/64

CPC分类号： H04Q3/0045 ,  H04L51/24 ,  H04M3/5322 ,  H04M3/537 ,  H04M3/54 ,  H04M7/00 ,  H04M2201/60 ,  H04M2207/206 ,  H04Q3/0029 ,  H04Q2213/13097 ,  H04Q2213/13102 ,  H04Q2213/13175 ,  H04Q2213/13345 ,  H04Q2213/13377

摘要： A method and system for forwarding information, such as a message waiting indicator (MWI) message, to a telephone number corresponding to a foreign network (e.g., a wireless network) and a shared NPA/NXX—The invention evaluates individual telephone numbers of shared NPA/NXXs to determine to what networks to send messages. A representative embodiment of the invention uses a service control point and service package application to deliver an MWI message from a messaging service provider to a wireless (i e., foreign network) telephone number of a shared NPA/NXX, Shared NPA/NXXs are marked as “portable” in a signal transfer point for forwarding to the service control point, which determines whether the shared NPA/NXX telephone numbers require local number portability global title translation or should be forwarded to an inter-switch voicemail routing (ISVMR) service package application. The ISVMR service package application determines the point code to which the MWI message should be routed.

摘要翻译： 用于将诸如消息等待指示符（MWI）消息的信息转发到对应于外部网络（例如，无线网络）的电话号码和共享的NPA / NXX的方法和系统本发明评估共享的个人电话号码 NPA / NXXs确定要发送消息的网络。 本发明的代表性实施例使用服务控制点和服务包应用来将消息传递服务提供商的MWI消息传递到共享NPA / NXX的无线（即，外部网络）电话号码，共享NPA / NXX是 在信号传送点被标记为“便携式”以转发到服务控制点，其确定共享的NPA / NXX电话号码是否需要本地号码可移植性全局标题转换，或者应该转发到交换机间语音邮件路由（ISVMR）服务 包应用。 ISVMR服务包应用程序确定要路由MWI消息的点代码。

公开(公告)号：US07853511B2

公开(公告)日：2010-12-14

申请号：US12222861

申请日：2008-08-18

申请人： Mark Titus ,  Dara Ung ,  Carle S. Johnson, Jr. ,  Erik Wallace ,  Phillip Geil ,  Daniel Hronek

发明人： Mark Titus ,  Dara Ung ,  Carle S. Johnson, Jr. ,  Erik Wallace ,  Phillip Geil ,  Daniel Hronek

IPC分类号： G06Q40/00

CPC分类号： H04M17/10 ,  G06Q20/10 ,  G06Q20/102 ,  G06Q20/105 ,  G06Q20/108 ,  G06Q20/3674 ,  G06Q40/00 ,  G06Q40/06 ,  G06Q40/12 ,  H04L12/1432 ,  H04M15/51 ,  H04M15/8207 ,  H04M15/854 ,  H04M15/90 ,  H04M17/00 ,  H04M2215/016 ,  H04M2215/22 ,  H04M2215/28 ,  H04M2215/32 ,  H04M2215/54 ,  H04M2215/7813 ,  H04M2215/8166 ,  H04Q3/0029 ,  H04Q3/0045 ,  H04Q2213/13093 ,  H04Q2213/13098 ,  H04Q2213/13103 ,  H04Q2213/1313 ,  H04Q2213/13134 ,  H04Q2213/13175 ,  H04Q2213/13196 ,  H04Q2213/13336 ,  H04Q2213/13345 ,  H04Q2213/13375 ,  H04Q2213/13377 ,  H04Q2213/13389 ,  H04W4/12 ,  H04W4/14 ,  H04W4/24 ,  H04W8/18

摘要： A prepaid messaging solution which uses open networking standards (e.g., TCP/IP) and which supports pre-payment of enhanced Internet messaging services. The disclosed prepaid architectures and methods accurately determine if a subscriber has sufficient account balance to deliver a complete short message, prior to delivery of the message. The short message may be prevented from being delivered (either at the source end or at the destination end) if insufficient funds are in the subscriber's account. A prepaid tariff engine is preferably extensible over a TCP/IP network, and supports remote interaction with the SMSC and web chat servers for the purpose of applying a real-time billing charge for each message. A service provider may create subscriber classes of service that define and uniquely identify subscriber rate and/or tariffing plans used to apply real-time billing charges for sending or receiving of messages. The prepaid short message tariff engine determines the appropriate message billing based upon, e.g., flat rate per message, message count (e.g., 10 messages @ $5.00), character count (e.g., $0.01/char.), Time of Day, Day of Week (i.e., peak & non-peak hours), type of message, and/or mobile location (i.e., network point code). The prepaid short messaging service preferably supports Internet web page access to subscriber's relating to their short messaging account balances and status maintained in the prepaid short messaging database of the prepaid messaging server.

摘要翻译： 一种使用开放网络标准（例如TCP / IP）并且支持增强型互联网消息传递服务的预付费的预付费消息解决方案。 所披露的预付费架构和方法在交付消息之前准确地确定订户是否具有足够的帐户余额来递送完整的短消息。 如果订户的帐户中没有足够的资金，则可以防止短消息被传送（源端或目的地端）。 预付费率引擎优选通过TCP / IP网络是可扩展的，并且支持与SMSC和网络聊天服务器的远程交互，以便为每个消息应用实时计费费用。 服务提供商可以创建用户等级的服务，其定义并唯一地标识用于应用实时计费费用以发送或接收消息的用户速率和/或费率计划。 预付短信费率引擎基于例如每消息的统一费率，消息计数（例如，10个消息@ $ 5.00），字符数（例如，0.01美元/个字符），一天中的一天，星期几来确定适当的消息计费 （即峰值和非高峰时段），消息类型和/或移动位置（即网络点代码）。 预付费短消息服务优选地支持对与短消息账户余额有关的用户的因特网网页访问以及在预付费消息服务器的预付费短消息数据库中维护的状态。

公开(公告)号：US20100296638A1

公开(公告)日：2010-11-25

申请号：US12783822

申请日：2010-05-20

申请人： Xiao-Bing Wang

发明人： Xiao-Bing Wang

IPC分类号： H04M1/64

CPC分类号： H04M3/4217 ,  H04M1/274566 ,  H04M3/493 ,  H04M2201/14 ,  H04M2203/2016 ,  H04Q2213/13377

摘要： A communication device with a voice automatic responding function, which stores a phone number and response data inputted by an input module as an automatic responding data is illustrated in an exemplary embodiment of the present disclosure. When the user executes the automatic responding unit, the communication device dials the phone number to communicate with a voice service system server. After the call is connected, the communication device sequentially sends each of the response codes after an interval, thus automatically completing the voice responding process.

摘要翻译： 在本公开的示例性实施例中示出了具有语音自动应答功能的通信设备，其将由输入模块输入的电话号码和响应数据存储为自动响应数据。 当用户执行自动响应单元时，通信设备拨打电话号码以与语音服务系统服务器进行通信。 在呼叫连接之后，通信设备在间隔后顺序地发送每个响应码，从而自动完成语音响应过程。

公开(公告)号：US07787860B2

公开(公告)日：2010-08-31

申请号：US11459865

申请日：2006-07-25

申请人： Judith C. Espejo ,  Lance F. Casey ,  Carmen D. Andia ,  Judy D. Martin ,  Adrian C. Rudd ,  Susan F. Meek ,  Brenda L. Boyden

发明人： Judith C. Espejo ,  Lance F. Casey ,  Carmen D. Andia ,  Judy D. Martin ,  Adrian C. Rudd ,  Susan F. Meek ,  Brenda L. Boyden

IPC分类号： H04M11/00

CPC分类号： H04M3/493 ,  H04M15/06 ,  H04M15/723 ,  H04M15/85 ,  H04M15/851 ,  H04M15/853 ,  H04M15/854 ,  H04M15/88 ,  H04M15/90 ,  H04M17/00 ,  H04M17/10 ,  H04M17/205 ,  H04M2017/241 ,  H04M2207/12 ,  H04M2207/18 ,  H04M2215/0116 ,  H04M2215/016 ,  H04M2215/2006 ,  H04M2215/2026 ,  H04M2215/32 ,  H04M2215/7054 ,  H04M2215/7806 ,  H04M2215/815 ,  H04M2215/8162 ,  H04Q3/0029 ,  H04Q2213/13098 ,  H04Q2213/13134 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04W4/12 ,  H04W4/24

摘要： A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding one or more previous transactions. The system also includes provisions that permit customers to retrieve multiple previous transactions.

摘要翻译： 公开了提供交互式语音响应的无线通信系统。 该系统是菜单驱动的，可以接受客户的信息和请求。 响应于一种类型的请求，系统可以向客户提供关于一个或多个先前交易的信息。 该系统还包括允许客户检索多个先前交易的规定。

公开(公告)号：US07734018B2

公开(公告)日：2010-06-08

申请号：US11413887

申请日：2006-04-28

申请人： Elliott D. Light ,  Jon L. Roberts

发明人： Elliott D. Light ,  Jon L. Roberts

IPC分类号： H04M3/22

CPC分类号： G07B15/00 ,  G05B2219/23178 ,  G07C9/00103 ,  G07C9/00111 ,  G07C2011/02 ,  H04L12/2803 ,  H04L12/2818 ,  H04L63/10 ,  H04M3/2272 ,  H04M3/387 ,  H04M3/42093 ,  H04M3/42323 ,  H04M3/42365 ,  H04M3/42382 ,  H04M3/53 ,  H04M3/5307 ,  H04M3/537 ,  H04M7/00 ,  H04M7/006 ,  H04M7/1215 ,  H04M7/1235 ,  H04M2203/105 ,  H04M2203/4536 ,  H04Q11/04 ,  H04Q11/0421 ,  H04Q2213/13034 ,  H04Q2213/1307 ,  H04Q2213/13093 ,  H04Q2213/13152 ,  H04Q2213/13173 ,  H04Q2213/1318 ,  H04Q2213/1322 ,  H04Q2213/13274 ,  H04Q2213/13282 ,  H04Q2213/13374 ,  H04Q2213/13375 ,  H04Q2213/13377 ,  H04Q2213/13389

摘要： A system and method for establishing a telephone call between a calling party telephone and a called party telephone over a wired network. A telephone number associated with the called party telephone is monitored using a telephone status monitor to obtain a status of the called party telephone. The status of the called party telephone is entered in a called party telephone status file that is accessible to a calling party processor over the wired network. The calling party processor dials the telephone number of the called party telephone when an on-hook status is detected by the calling party processor so as to establish a telephone call between the calling party telephone and the called party telephone over the wired network.

摘要翻译： 一种用于通过有线网络在呼叫方电话和被叫方电话之间建立电话呼叫的系统和方法。 使用电话状态监视器监视与被叫方电话相关联的电话号码，以获得被叫方电话的状态。 被叫方电话的状态被输入到被叫方电话状态文件，主叫方处理器可通过有线网络访问。 当主叫方处理器检测到挂机状态时，主叫方处理器拨打被叫方电话的电话号码，以便通过有线网络在主叫方电话和被叫方电话之间建立电话呼叫。

公开(公告)号：US07653377B1

公开(公告)日：2010-01-26

申请号：US09749399

申请日：2000-12-28

申请人： Judith C. Espejo ,  Lance F. Casey ,  Carmen D. Andia ,  Judy D. Martin ,  Adrian C. Rudd ,  Susan F. Meek ,  Brenda L. Boyden

发明人： Judith C. Espejo ,  Lance F. Casey ,  Carmen D. Andia ,  Judy D. Martin ,  Adrian C. Rudd ,  Susan F. Meek ,  Brenda L. Boyden

IPC分类号： H04M11/00

CPC分类号： H04M3/493 ,  H04M15/06 ,  H04M15/723 ,  H04M15/85 ,  H04M15/851 ,  H04M15/853 ,  H04M15/854 ,  H04M15/88 ,  H04M15/90 ,  H04M17/00 ,  H04M17/10 ,  H04M17/205 ,  H04M2017/241 ,  H04M2207/12 ,  H04M2207/18 ,  H04M2215/0116 ,  H04M2215/016 ,  H04M2215/2006 ,  H04M2215/2026 ,  H04M2215/32 ,  H04M2215/7054 ,  H04M2215/7806 ,  H04M2215/815 ,  H04M2215/8162 ,  H04Q3/0029 ,  H04Q2213/13098 ,  H04Q2213/13134 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04W4/12 ,  H04W4/24

摘要： A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding one or more previous transactions. The system also includes provisions that permit customers to retrieve multiple previous transactions.

公开(公告)号：US20090196405A1

公开(公告)日：2009-08-06

申请号：US12420989

申请日：2009-04-09

申请人： John Patrick Romeo

发明人： John Patrick Romeo

IPC分类号： H04M11/00 ,  H04W4/00

CPC分类号： H04M3/42382 ,  H04M3/493 ,  H04M2201/60 ,  H04Q2213/1305 ,  H04Q2213/13072 ,  H04Q2213/13098 ,  H04Q2213/13103 ,  H04Q2213/13336 ,  H04Q2213/13377 ,  H04Q2213/13378 ,  H04W4/14 ,  H04W4/18

摘要： A method is disclosed that includes receiving a selection of an interactive voice response (IVR) option. The method also includes receiving, at an IVR system, a first spoken message. The first spoken message is translated, at a translator, into a short message service (SMS) text message.

摘要翻译： 公开了一种包括接收交互式语音响应（IVR）选项的选择的方法。 该方法还包括在IVR系统处接收第一语音消息。 第一个口语消息在翻译中被翻译成短消息服务（SMS）短信。

公开(公告)号：US07548614B2

公开(公告)日：2009-06-16

申请号：US11066082

申请日：2005-02-25

申请人： Ranjan Sharma

发明人： Ranjan Sharma

IPC分类号： H04M15/00

CPC分类号： H04Q3/0029 ,  H04M3/42017 ,  H04M3/42093 ,  H04M2203/2011 ,  H04M2207/12 ,  H04Q2213/13103 ,  H04Q2213/1313 ,  H04Q2213/13176 ,  H04Q2213/13345 ,  H04Q2213/13377

摘要： An audible announcement is played to a calling party, upon initiation of a call to a called party, before establishment of the call as a two party stable call between the calling party and the called party. The audible announcement comprises one or more of: a number of the called party; a name of the called party; and/or a rate for the call between the calling party and the called party.

摘要翻译： 在呼叫建立之前，在主叫方和被叫方之间作为双方稳定呼叫，在主叫方发起呼叫时，向呼叫方播放声音通知。 声音通知包括一个或多个：多个被叫方; 被叫方的名字; 和/或呼叫方与被叫方之间的呼叫速率。