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公开(公告)号:US20150144456A1
公开(公告)日:2015-05-28
申请号:US14612462
申请日:2015-02-03
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G06Q20/1085 , G06Q20/18 , G07D7/00 , G07D11/00 , G07D11/0042 , G07D11/0078 , G07F7/04 , G07F19/202 , G07F19/203 , G07F19/206 , G07F19/207 , G07F19/209
Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.
Abstract translation: 为双重验证器自助服务亭(“SSK”)提供了设备和方法。 SSK可以包括第一个验证器。 第一个验证者可以检查插入SSK的存款。 SSK可以包括第二个验证器。 第二个验证者可以在SSK分配有形物品之前检查一个有形物品。 如果客户未收集的有形物品,SSK可以收回有形物品。 第二个验证者可以在SSK收回后检查有形物品。 第一个验证者可以对存款应用第一个检验程序。 第二个验证器可以在SSK分配有形项目之前应用第二个检查程序。 第二个验证器可以将第三个检查程序应用于由SSK收回的有形项目。
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公开(公告)号:US09038805B2
公开(公告)日:2015-05-26
申请号:US13890440
申请日:2013-05-09
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell, Jr. , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G07D7/00 , G07D11/0042 , G07D11/0066 , G07D11/0072 , G07D11/0078 , G07F7/04
Abstract: Apparatus and methods for a self-service kiosk (“SSK”) validator bridge are provided. The SSK may include a bridge linking a dispenser and a validator. The bridge may be configured to transfer a tangible item from the validator to the dispenser. The validator may examine the tangible item prior to a dispensing of the tangible item to a SSK customer. The tangible item may be retracted by the dispenser. The bridge may transfer the tangible item from the dispenser to the validator. The SSK may include an acceptor. The bridge may link the acceptor to the validator. The bridge may be configured to transfer a deposit from the acceptor to the validator. The validator may examine the deposit.
Abstract translation: 提供了自助服务台(“SSK”)验证器桥的设备和方法。 SSK可以包括连接分配器和验证器的桥。 桥可以被配置为将有形物品从验证器传送到分配器。 验证者可以在有形物品分配到SSK客户之前检查有形物品。 有形物品可以由分配器收回。 桥梁可将有形物品从分配器转移到验证器。 SSK可能包括受体。 桥可以将接受器链接到验证器。 桥可以被配置为将存款从接受者转移到验证器。 验证者可以检查存款。
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公开(公告)号:US20240220989A1
公开(公告)日:2024-07-04
申请号:US18149231
申请日:2023-01-03
Applicant: Bank of America Corporation
Inventor: James D. Goodwin
CPC classification number: G06Q20/4016 , G06Q20/18
Abstract: Arrangements for providing dynamic anomaly detection functions are provided. In some aspects, historical data associated with a plurality of transactions at a plurality of self-service kiosks may be received. A self-service kiosk simulation may be executed to capture simulated transaction data. The historical data and simulated transaction data may be used to generate a body of successful customer flows. After generating the body of successful customer flows, first transaction data may be received from a self-service kiosk. The first transaction data may be compared to the body of successful customer flows. If a match does not exist, an anomaly may be detected and the first transaction data may be flagged for further analysis. One or more mitigation actions may be identified in response to detecting the anomaly and a command to automatically execute the one or more mitigation actions may be generated and transmitted to the self-service kiosk for execution.
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公开(公告)号:US10157091B2
公开(公告)日:2018-12-18
申请号:US15047465
申请日:2016-02-18
Applicant: Bank of America Corporation
Inventor: Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
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公开(公告)号:US09997029B2
公开(公告)日:2018-06-12
申请号:US15002257
申请日:2016-01-20
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G07F19/209 , G06Q20/1085 , G06Q20/4016 , G07D11/0021 , G07F19/206 , G07F19/207
Abstract: Apparatus and methods for a sensor system are provided. The system may be configured to detect a dispensing of cash from an automated teller machine (“ATM”). The system may be configured to orient one or more sensors to capture a first information stream that includes the dispensing of cash. The system may be configured to detect a retraction of cash by the ATM. The system may orient one or more sensors to capture a second information stream that includes the retraction. The system may be configured to determine an estimate of cash collected by an ATM customer. The estimate may be based on a comparison of the first information stream and the second information stream.
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公开(公告)号:US09990810B2
公开(公告)日:2018-06-05
申请号:US15002238
申请日:2016-01-20
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G07F19/209 , G06Q20/1085 , G06Q20/4016 , G07D11/0021 , G07F19/206 , G07F19/207
Abstract: Apparatus and methods for a sensor system are provided. The system may be configured to detect a dispensing of cash from an automated teller machine (“ATM”). The system may be configured to orient one or more sensors to capture a first information stream that includes the dispensing of cash. The system may be configured to detect a retraction of cash by the ATM. The system may orient one or more sensors to capture a second information stream that includes the retraction. The system may be configured to determine an estimate of cash collected by an ATM customer. The estimate may be based on a comparison of the first information stream and the second information stream.
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公开(公告)号:US09785925B2
公开(公告)日:2017-10-10
申请号:US15002314
申请日:2016-01-20
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G06Q20/1085 , G06K19/025 , G06Q20/26 , G07D7/12 , G07D11/0021 , G07D11/0036 , G07D11/0066 , G07D11/009 , G07F19/203 , H04N1/32149
Abstract: Apparatus and methods for an automated teller machine (“ATM”) currency stamper are provided. The currency stamper may be configured to mark currency retracted by the ATM. The mark may include one or more attributes of the currency. The mark may include transaction information associated with a dispensing and/or retraction of the currency. Marked currency may be stored in the ATM. Marked currency may be scanned. A scanning of marked currency may read the attributes of the currency and the transaction information included in the mark. The scanning of the marked currency may erase the mark. A value of the marked currency may be calculated. The value may be determined based on the currency attributes and transaction information included in the mark applied to the currency.
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公开(公告)号:US20160117880A1
公开(公告)日:2016-04-28
申请号:US14987711
申请日:2016-01-04
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
IPC: G07D11/00
CPC classification number: G06Q20/1085 , B65H29/46 , B65H33/04 , B65H33/08 , B65H2301/42114 , B65H2301/4214 , B65H2301/4263 , B65H2408/13 , B65H2701/1912 , G07D11/0057 , G07D11/0084 , G07F19/203
Abstract: Apparatus and methods for a stacking purge-bin (“SPB”) are provided. The SPB may be configured to rotate. The SPB may include a plurality of receiving sections. One or more tangible items retracted by the SSK may be stored in each receiving section. Rotating the SPB between each retraction may prevent tangible items from two consecutive retractions from being stored in a single receiving section. Preventing tangible items from two consecutive retractions from being stored in a single receiving section may allow each tangible item to be associated with transaction information corresponding to a retraction. The SPB may store separators. A separator may be inserted between tangible items received from two consecutive retractions. Separating between tangible items received from two consecutive retractions may allow each tangible item to be associated with transaction information corresponding to a retraction. Transaction information associated with a retraction may be marked on the separator.
Abstract translation: 提供了堆叠清洗箱(“SPB”)的装置和方法。 SPB可以配置为旋转。 SPB可以包括多个接收部分。 由SSK缩回的一个或多个有形物品可以存储在每个接收部分中。 在每个缩回之间旋转SPB可以防止来自两个连续撤销的有形物品被存储在单个接收部分中。 防止两个连续撤销中的有形物品存储在单个接收部分中可以允许每个有形物品与对应于撤回的交易信息相关联。 SPB可能存储分隔符。 可以在从两个连续的撤回接收到的有形物品之间插入分离器。 从两个连续撤销中接收的有形物品之间的分离可以允许每个有形物品与对应于收回的交易信息相关联。 可以在分隔符上标记与缩回相关联的交易信息。
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公开(公告)号:US09245423B2
公开(公告)日:2016-01-26
申请号:US14612462
申请日:2015-02-03
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G06Q20/1085 , G06Q20/18 , G07D7/00 , G07D11/00 , G07D11/0042 , G07D11/0078 , G07F7/04 , G07F19/202 , G07F19/203 , G07F19/206 , G07F19/207 , G07F19/209
Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.
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公开(公告)号:US08985298B2
公开(公告)日:2015-03-24
申请号:US13890490
申请日:2013-05-09
Applicant: Bank of America Corporation
Inventor: Kristy M. Crist , Terrelle Carswell, Jr. , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC classification number: G06Q20/1085 , G06Q20/18 , G07D7/00 , G07D11/00 , G07D11/0042 , G07D11/0078 , G07F7/04 , G07F19/202 , G07F19/203 , G07F19/206 , G07F19/207 , G07F19/209
Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.
Abstract translation: 为双重验证器自助服务亭(“SSK”)提供了设备和方法。 SSK可以包括第一个验证器。 第一个验证者可以检查插入SSK的存款。 SSK可以包括第二个验证器。 第二个验证者可以在SSK分配有形物品之前检查一个有形物品。 如果客户未收集的有形物品,SSK可以收回有形物品。 第二个验证者可以在SSK收回后检查有形物品。 第一个验证者可以对存款应用第一个检验程序。 第二个验证器可以在SSK分配有形项目之前应用第二个检查程序。 第二个验证器可以将第三个检查程序应用于由SSK收回的有形项目。
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