Abstract:
A remote communication control system includes a session relay system and a session-related information collection unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session-related information collection unit collects session-related information related to the session at least from the image forming apparatus and the session relay system.
Abstract:
A device management system for managing a plurality of image forming apparatuses includes a management state determination section and a management state notification section. The management state determination section determines whether or not each of the image forming apparatuses is appropriately managed based on information from an application for managing the image forming apparatuses. The management state notification section sends to a specified address an inappropriate management notification indicating that a given one of the image forming apparatuses is not appropriately managed. The management state notification section sends out the inappropriate management notification when the management state determination section determines that a given one of the image forming apparatuses is not appropriately managed (S135, S140, and S144).