公开(公告)号：US20050171917A1

公开(公告)日：2005-08-04

申请号：US11004699

申请日：2004-12-03

申请人： Nora Femenia ,  Brenda Pomerance

发明人： Nora Femenia ,  Brenda Pomerance

IPC分类号： G06Q10/00 ,  G06F17/60

CPC分类号： G06Q10/10 ,  G06Q50/188

摘要： A conflict or dispute between at least two parties is managed to reflect the cultural context of the parties. When the party is from a low context culture, conflict management assumes the party prefers to adopt a transactional viewpoint and to select from a set of possible resolutions. When the party is from a high context culture, dispute resolution assumes the party prefers to view the dispute as part of a relationship and to be advised as to appropriate actions. A system bridges between the cultural contexts of the parties by collecting and providing information in accordance with the preferred procedure of each party.

摘要翻译： 至少双方之间的冲突或争端被设法反映了双方的文化背景。 当党来自低境界文化时，冲突管理就认为党倾向于采取交易的观点，从一套可能的决议中选出。 当党来自高境界文化时，争议解决方案假定党倾向于将争端视为关系的一部分，并被告知采取适当行动。 一个系统通过根据每一方的首选程序收集和提供信息来桥接各方的文化背景。