公开(公告)号：US20180061402A1

公开(公告)日：2018-03-01

申请号：US15254359

申请日：2016-09-01

Applicant: Amazon Technologies, Inc.

Inventor： Christo Frank Devaraj ,  Manish Kumar Dalmia ,  Tony Roy Hardie ,  Ran Mokady ,  Nick Ciubotariu ,  Sandra Lemon

IPC: G10L15/22 ,  G10L15/18 ,  H04L29/08

CPC classification number: G10L15/22 ,  G06F17/2765 ,  G06F17/278 ,  G10L13/00 ,  G10L15/1822 ,  G10L17/22 ,  G10L17/24 ,  G10L2015/225 ,  G10L2015/227 ,  H04L67/306

Abstract: Systems, methods, and devices for escalating voice-based interactions via speech-controlled devices are described. Speech-controlled devices capture audio, including wakeword portions and payload portions, for sending to a server to relay messages between speech-controlled devices. In response to determining the occurrence of an escalation event, such as repeated messages between the same two devices, the system may automatically change a mode of a speech-controlled device, such as no longer requiring a wakeword, no longer requiring an indication of a desired recipient, or automatically connecting two speech-controlled devices in a voice-chat mode. In response to determining the occurrence of further escalation events, the system may initiate a real-time call between the speech-controlled devices.