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公开(公告)号：US20200322346A1
公开(公告)日：2020-10-08
申请号：US16377054
申请日：2019-04-05
Applicant: RingCentral, Inc.
Inventor： Christopher VAN RENSBURG , Kevin CUBBA
Abstract: A method includes receiving a user indication to create an online collaborative team within an online chat environment. The method further includes receiving a user selection of members for the online collaborative team. The online collaborative team enables the selected members of the online collaborative team to communicate with one another. The online chat environment maintains communication of the members and activities of the members of the online collaborative team. The online chat environment makes the activities and the communication available to the members when the members are within the online chat environment. The method further includes accessing attributes associated with the members of the online collaborative team. The method, responsive to the accessing the attributes associated with the members, determines a privacy setting of the online collaborative team.
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42.发明申请公开(公告)号：US20200314053A1
公开(公告)日：2020-10-01
申请号：US16903567
申请日：2020-06-17
Applicant: RINGCENTRAL, INC.
Inventor： Antonios AGATHANGELOS
Abstract: A content, context or the like as entered by a user may be used to automatically evaluate a recipient or recipients to whom the message is directed. A method for filling a recipient address field of an electronic message in a messaging application executable on a communication terminal begins by selecting a content chunk from a content area of said message and deciding whether said content chunk matches a predefined addressee identifier pattern. If the content chunk matches a predefined addressee identifier pattern then the a name portion is extracted from the content chunk. The name portion is compared with entries in a predefined directory. It the name portion matches an entry then a recipient address proposal is created based on an address stored in the directory. That recipient address proposal is filled into said recipient address field of said message.
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公开(公告)号：US20200314051A1
公开(公告)日：2020-10-01
申请号：US16903661
申请日：2020-06-17
Applicant: RINGCENTRAL, INC.
Inventor： Thomas LEDERER
IPC: H04L12/58
Abstract: A method is disclosed for managing communication processes (N1-N4) between internal participants (A, B, C) of an internal communication network on the one hand and external participants (E) on the other hand. First a list is set up in an internal communication network that contains incoming and outgoing communication activities between the internal participants and at least one external participant as a virtual mailbox. This virtual mailbox is assigned to the at least one external participant and is set up to be invisible or inaccessible to the at least one external participant. Communications activity between an internal participant and the external participant are recognized as being associated with the external participant based upon identification that has been assigned to the external participant and can be obtained from the communication activity. Each communication activity that has been recognized as being associated with the external participant is deposited in the virtual mailbox.
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公开(公告)号：US20200287736A1
公开(公告)日：2020-09-10
申请号：US16813122
申请日：2020-03-09
Applicant: RingCentral, Inc.
Inventor： Vadim ZHUK , Helen PRASK , Ivan ANISIMOV , William ZHUK
Abstract: A computer-implemented machine learning method for improving a collaboration environment is provided. The method comprises receiving text data for one or more users of the collaboration environment. The method further comprises generating a statement by partitioning the text data. The method further comprises determining an act using the statement and generating a thread using at least the statement and the act. The method further comprises generating an actor list using at least the thread, and generating an actionable item using the actor list and the thread.
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公开(公告)号：US10715765B2
公开(公告)日：2020-07-14
申请号：US15640424
申请日：2017-06-30
Applicant: RingCentral, Inc.
Inventor： Vlad Vendrow
IPC: H04N7/15
Abstract: Systems and methods are provided for dynamically selecting one or more networked cameras for providing real-time camera feeds to a video conference. The systems and methods may include identifying one or more networked cameras associated with an area of a conference participant. A server may analyze real-time camera feeds from the identified cameras, and select a video feed having a view of the participant. The server may provide the selected feed to the video conference via a conference bridge, and continue monitoring camera feeds of cameras associated with the participant's area for another camera feed having a better view of the participant. Networked cameras may include fixed and mobile cameras owned and operated by individuals that are not associated with the participant, but who have registered their cameras with the server for use in video conferences.
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Patent Agency Ranking
公开(公告)号：US20200211544A1
公开(公告)日：2020-07-02
申请号：US16583688
申请日：2019-09-26
Applicant: RingCentral, Inc.
Inventor： Ilya Vladimirovish Mikhailov
Abstract: Systems, methods, and computer readable media comprising instructions executable by a processor, for recognizing speech within a received audio signal segment the audio signal to isolate the speech based on a speaker audio profile, determine from the audio signal a command, a first score reflecting confidence in determining the command, and a second score reflecting a potential error in determining the command, and cause the command to be executed if the first score is above a first threshold value and the second score is below a second threshold value.
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公开(公告)号：US20200186643A1
公开(公告)日：2020-06-11
申请号：US16786536
申请日：2020-02-10
Applicant: RingCentral, Inc.
Inventor： Christopher VAN RENSBURG , Patrice KHAWAM
Abstract: Technologies relating to enhanced Caller ID information selection for a caller associated with a call and delivery of the selected enhanced Caller ID information to a callee associated with the call include one or more processors selecting, according to selection criteria, one or more enhanced Caller ID information items from a collection of available enhanced Caller ID information items pertaining to the caller that are stored across one or more databases of enhanced Caller ID information.
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公开(公告)号：US10542156B2
公开(公告)日：2020-01-21
申请号：US16380265
申请日：2019-04-10
Applicant: RingCentral, Inc.
Inventor： Vi Dinh Chau , Naveen Gupta , Rituparna Mukherjee , Nisha K. Ahluwalia
Abstract: Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have a limited shelf life. The user can select one of the available temporary disposable numbers while submitting a permanent phone number associated with a communications device (e.g., mobile phone, home phone, business phone, etc.). Prior to activating the selected temporary disposable number, the temporary disposable number is linked to the permanent phone number. After activation, when an incoming call to the temporary disposable number is received, the permanent phone number is identified to be associated with the temporary disposable number being called. The incoming call is then forwarded to the communications device on which the permanent phone number is established.
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公开(公告)号：US20190354879A1
公开(公告)日：2019-11-21
申请号：US15980616
申请日：2018-05-15
Applicant: RingCentral, Inc.
Inventor： Christopher van Rensburg
Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for detecting and analyzing user reactions to messages received. One of the methods includes obtaining reaction data characterizing a reaction of a first user to a communication sent by a second user using a first communication service, wherein the first communication service allows users to react to received communications by selecting from a predetermined set of proprietary reactions that are supported by the first communication service; analyzing the reaction data to generate standardized reaction data that characterizes a sentiment of the reaction of the first user to the communication; mapping the standardized reaction data to one or more proprietary reactions from the predetermined set of proprietary reactions that are supported by the first communication service; and providing, to the first communication service, data identifying the one or more proprietary reactions.
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50.发明申请公开(公告)号：US20190268297A1
公开(公告)日：2019-08-29
申请号：US15908770
申请日：2018-02-28
Applicant: RingCentral, Inc.
Inventor： Vlad Vendrow
Abstract: The present disclosure relates to systems and methods for suppressing repetitive notifications about messages in messaging groups. In one implementation, the system may include a memory storing instructions and a processor configured to execute the instructions. The instructions may include instructions to determine whether a first message in a first message group substantially matches a second message in a second message group; and after it is determined that a user associated with the first message group has accessed the first message, record the second message as a read message responsive to having determined that the same user is associated with the second message group.
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