摘要:
A configuration management device includes: an update processing unit 102 for storing, as cache information, identification information included in each of a plurality of CIs managed by an MDR 20 associated with origin information which is the information indicating the position of a configuration item including the identical identification information; a request processing unit 101 for accepting a search request including a search condition; and a search processing unit 103 for acquiring a CI indicated by the origin information in the cache information 104 from the MDR 20 when the search request is accepted, merging the acquired CI with the CIs associated with the identical origin information in the cache information 104, determining whether or not a result of the merge satisfies the search condition, and returning as a response the result of the merge determined as satisfying the search condition.
摘要:
An information processing apparatus monitors one or more apparatuses based on information on multiple items acquired from the apparatuses. Information on an item #3 is associated with information on items #1 and #2. The information processing apparatus examines the information on the item #3. In the case where no failure is detected in the examination of the information on the item #3, the information processing apparatus omits examination of the information on the items #1 and #2. On the other hand, in the case where a failure is detected in the examination of the information on the item #3, the information processing apparatus examines the information on each of the items #1 and #2.
摘要:
A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.
摘要:
A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.
摘要:
A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset.
摘要:
An information processing apparatus that manages resource information which is information related to resources constituting a system, includes: a first condition setting section that sets first conditions which are predetermined conditions between given resource information and other resource information; a first condition extraction section that extracts, from the first conditions set by the first condition setting section, a first condition set to resource information, on which changed information that is information indicating a change to the resource information is based; and a first condition determination section that determines whether the changed information satisfies the first condition extracted by the first condition extraction section.
摘要:
An apparatus for managing attribute information on a resource constituting a system includes a first reconciler that reconciles attribute information on the same resource based on a first determination criterion which is a predetermined criterion for reconciling the attribute information on the same resource. A first manager manages, so as to be associated with one another, the attribute information on the same resource, the first determination criterion for reconciling the attribute information, and the reconciled attribute information of the attribute information. A first updater reconciles the attribute information on the same resource based on the first determination criterion associated with the attribute information when the attribute information, on the same resource, with which the reconciled attribute information is associated, is updated.
摘要:
An information processing apparatus that manages resource information which is information related to resources constituting a system, includes: a first condition setting section that sets first conditions which are predetermined conditions between given resource information and other resource information; a first condition extraction section that extracts, from the first conditions set by the first condition setting section, a first condition set to resource information, on which changed information that is information indicating a change to the resource information is based; and a first condition determination section that determines whether the changed information satisfies the first condition extracted by the first condition extraction section.
摘要:
A computer-readable medium stores therein an information processing program that causes a computer to execute a process. The process includes referring to relationship property information records that are stored in a storage device and indicate the type of each relationship property between configuration elements in a system and calculating a total count of configuration elements having a predetermined relationship property with a first configuration element, or a total count of relationship property information records having a predetermined relationship property, among relationship property information records concerning the first configuration element; executing conditional determination concerning the number of configuration elements having the predetermined relationship property with the first configuration element, among the calculated total count of configuration elements or the calculated total count of relationship property information records; and outputting a result of the determination.
摘要:
A computer-readable medium storing therein a data conversion program that causes a computer to execute a process that includes receiving after a schema of a database has been changed from a former schema to a new schema, a processing request concerning the database; judging based on difference information concerning the former schema and the new schema, whether in the processing request, a condition that specifies process data subject to processing, has been changed by the new schema; searching the database for conversion data whose format is to be converted from the former schema to the new schema, the searching based on judgment results obtained at the judging and on the processing request; and converting the format of the retrieved conversion data, from the former schema to the new schema.