Diarization using linguistic labeling to create and apply a linguistic model

    公开(公告)号:US10692500B2

    公开(公告)日:2020-06-23

    申请号:US16587518

    申请日:2019-09-30

    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

    DIARIZATION USING ACOUSTIC LABELING
    43.
    发明申请

    公开(公告)号:US20200043501A1

    公开(公告)日:2020-02-06

    申请号:US16594764

    申请日:2019-10-07

    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.

    Diarization using linguistic labeling

    公开(公告)号:US10522153B2

    公开(公告)日:2019-12-31

    申请号:US16170289

    申请日:2018-10-25

    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

    Diarization using textual and audio speaker labeling

    公开(公告)号:US10446156B2

    公开(公告)日:2019-10-15

    申请号:US16170297

    申请日:2018-10-25

    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

    DIARIZATION USING LINGUISTIC LABELING
    48.
    发明申请

    公开(公告)号:US20190066692A1

    公开(公告)日:2019-02-28

    申请号:US16170297

    申请日:2018-10-25

    Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

    Diarization using acoustic labeling

    公开(公告)号:US10134400B2

    公开(公告)日:2018-11-20

    申请号:US14084974

    申请日:2013-11-20

    Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.

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