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    Expertise referrals using a real-time communication system
    1.
    发明授权
    Expertise referrals using a real-time communication system 有权
    使用实时通信系统的专长推荐

    公开(公告)号：US08468194B2

    公开(公告)日：2013-06-18

    申请号：US12345709

    申请日：2008-12-30

    申请人： Marc Dreyfus ,  Asima Silva ,  Robert C. Weir ,  Derek S. Lam

    发明人： Marc Dreyfus ,  Asima Silva ,  Robert C. Weir ,  Derek S. Lam

    IPC分类号： G06F15/16

    CPC分类号： G06Q30/02

    摘要： A computer-implemented method of providing expertise based referrals can include receiving, from a first user, a voucher specifying a second user seeking expertise and a third user as a potential subject matter expert. Responsive to execution of the voucher, an instant messaging session between the second user and the third user can be established and an input from the second user indicating whether a posed question from the second user is resolved can be received. When the posed question is resolved, a role of maven can be assigned to the first user and a role of subject matter expert can be assigned to the third user. A transcript of the instant messaging session between the second user and the third user, a reference to the first user with the assigned role, and a reference to the third user with the assigned role can be stored as part of a referral transaction.

    摘要翻译： 提供基于专业知识的推荐的计算机实现的方法可以包括从第一用户接收指定寻求专业知识的第二用户的凭证和作为潜在主题专家的第三用户。 响应于凭证的执行，可以建立第二用户和第三用户之间的即时消息会话，并且可以接收来自第二用户的指示是否解决来自第二用户的提问的问题的输入。 当提出的问题得到解决时，可以将第一用户的角色定义为maven，并且可以向第三用户分配主题专家的角色。 第二用户和第三用户之间的即时消息传递会话的记录，对具有分配角色的第一用户的引用以及对具有分配角色的第三用户的引用可被存储为推荐事务的一部分。

    EXPERTISE REFERRALS USING A REAL-TIME COMMUNICATION SYSTEM
    3.
    发明申请
    EXPERTISE REFERRALS USING A REAL-TIME COMMUNICATION SYSTEM 有权
    使用实时通信系统的专业引用

    公开(公告)号：US20100169426A1

    公开(公告)日：2010-07-01

    申请号：US12345709

    申请日：2008-12-30

    申请人： Marc Dreyfus ,  Asima Silva ,  Robert C. Weir ,  Derek S. Lam

    发明人： Marc Dreyfus ,  Asima Silva ,  Robert C. Weir ,  Derek S. Lam

    IPC分类号： G06F15/16

    CPC分类号： G06Q30/02

    摘要： A computer-implemented method of providing expertise based referrals can include receiving, from a first user, a voucher specifying a second user seeking expertise and a third user as a potential subject matter expert. Responsive to execution of the voucher, an instant messaging session between the second user and the third user can be established and an input from the second user indicating whether a posed question from the second user is resolved can be received. When the posed question is resolved, a role of maven can be assigned to the first user and a role of subject matter expert can be assigned to the third user. A transcript of the instant messaging session between the second user and the third user, a reference to the first user with the assigned role, and a reference to the third user with the assigned role can be stored as part of a referral transaction.

    摘要翻译： 提供基于专业知识的推荐的计算机实现的方法可以包括从第一用户接收指定寻求专业知识的第二用户的凭证和作为潜在主题专家的第三用户。 响应于凭证的执行，可以建立第二用户和第三用户之间的即时消息会话，并且可以接收来自第二用户的指示是否解决来自第二用户的提问的问题的输入。 当提出的问题得到解决时，可以将第一用户的角色定义为maven，并且可以向第三用户分配主题专家的角色。 第二用户和第三用户之间的即时消息传递会话的记录，对具有分配角色的第一用户的引用以及对具有分配角色的第三用户的引用可被存储为推荐事务的一部分。

    Meeting Scheduling to Minimize Inconvenience of Meeting Participants
    4.
    发明申请
    Meeting Scheduling to Minimize Inconvenience of Meeting Participants 审中-公开
    会议安排最大限度地减少会议参与者的不便

    公开(公告)号：US20090132329A1

    公开(公告)日：2009-05-21

    申请号：US11942784

    申请日：2007-11-20

    申请人： Derek S. Lam ,  Asima Silva ,  Ping Wang ,  Robert C. Weir ,  Andrew L. Schirmer ,  Tolga Oral

    发明人： Derek S. Lam ,  Asima Silva ,  Ping Wang ,  Robert C. Weir ,  Andrew L. Schirmer ,  Tolga Oral

    IPC分类号： G06F17/30

    CPC分类号： G06Q10/109 ,  G06Q10/06311

    摘要： A computer-implemented method of automatically scheduling meetings can include determining that no timeslot is available for scheduling a proposed meeting involving a plurality of participants and selecting a plurality of candidate times for the proposed meeting. An inconvenience metric for each participant of the proposed meeting can be calculated. A schedule misfit metric for each of the plurality of candidate times can be calculated, at least in part, according to the inconvenience metric for each participant. A time for the proposed meeting can be selected from the candidate times according to the schedule misfit metric. The proposed meeting can be scheduled for the selected time.

    摘要翻译： 自动安排会议的计算机实现的方法可以包括确定没有时隙可用于调度涉及多个参与者的建议会议，并为所提出的会议选择多个候选时间。 可以计算拟议会议的每个参与者的不便指标。 可以至少部分地根据每个参与者的不便指标来计算多个候选时间中的每一个的调度失配度量。 拟议会议的时间可以根据时间表错误度量从候选时间中选出。 拟议的会议可以在选定的时间安排。

    Detection of Missing Recipients in Electronic Messages
    5.
    发明申请
    Detection of Missing Recipients in Electronic Messages 审中-公开
    电子消息中缺少接收者的检测

    公开(公告)号：US20090100183A1

    公开(公告)日：2009-04-16

    申请号：US11872030

    申请日：2007-10-14

    申请人： Derek S. Lam ,  Asima Silva ,  Ping Wang ,  Robert C. Weir

    发明人： Derek S. Lam ,  Asima Silva ,  Ping Wang ,  Robert C. Weir

    IPC分类号： G06F15/16

    CPC分类号： G06F15/16

    摘要： A computer-implemented method of identifying a missing recipient of an electronic message can include identifying at least one user specified as a recipient of an electronic message and accessing a data store comprising measures of correlation between a plurality of users, wherein the plurality of users comprises the recipient of the electronic message. One or more users not designated as a recipient of the electronic message and having a measure of correlation, with at least one recipient of the electronic message, that exceeds a predetermined threshold can be identified as a potential missing recipient of the electronic message. An indication that a recipient may have been excluded from the electronic message can be output.

    摘要翻译： 识别电子消息的缺失接收者的计算机实现的方法可以包括识别被指定为电子消息的接收者的至少一个用户，以及访问包括多个用户之间的相关度的数据存储，其中所述多个用户包括 电子讯息的收件人。 不被指定为电子消息的接收者并具有超过预定阈值的电子消息的至少一个接收者的相关度的一个或多个用户可以被识别为电子消息的潜在的丢失接收者。 可以输出接收者可能已经从电子消息中排除的指示。

    Enhanced spell checking utilizing a social network
    7.
    发明申请
    Enhanced spell checking utilizing a social network 审中-公开
    使用社交网络增强拼写检查

    公开(公告)号：US20090254817A1

    公开(公告)日：2009-10-08

    申请号：US12061685

    申请日：2008-04-03

    申请人： Marc Dreyfus ,  Derek S. Lam ,  Asima Silva ,  Robert C. Weir

    发明人： Marc Dreyfus ,  Derek S. Lam ,  Asima Silva ,  Robert C. Weir

    IPC分类号： G06F17/24

    CPC分类号： G06F17/273 ,  G06F17/2735

    摘要： A computer-implemented method of enhancing spell check. The method can include receiving from each of a plurality of clients at least one custom term and at least one class identifier that is associated with the custom term. The custom terms and the associated class identifiers can be processed to provide an electronic dictionary that includes a plurality of shared terms. Each of the shared terms can be associated with at least one of the class identifiers to which the shared term corresponds. Each of the custom terms can correspond to at least one of the shared terms. At least one of the shared terms can be output to at least one of the plurality of clients.

    摘要翻译： 一种加强拼写检查的电脑实现方法。 该方法可以包括从多个客户端中的每一个接收至少一个自定义术语和与自定义术语相关联的至少一个类标识符。 可以处理自定义术语和相关联的类标识符以提供包括多个共享术语的电子词典。 每个共享术语可以与共享术语对应的类标识符中的至少一个相关联。 每个自定义术语可以对应于至少一个共享术语。 共享术语中的至少一个可以被输出到多个客户端中的至少一个。