公开(公告)号：US20060004875A1

公开(公告)日：2006-01-05

申请号：US10843024

申请日：2004-05-11

申请人： Anthony Baron ,  Nigel Cain

发明人： Anthony Baron ,  Nigel Cain

IPC分类号： G06F17/30

CPC分类号： G06Q10/06 ,  G06F16/284

摘要： A schema for use in implementing a configuration management database (CMDB) includes an entity to store information identifying configuration items and a separate entity to store attributes of the configuration items. The CMDB schema may also include a separate entity to track relationships between configuration items. The CMDB schema may also include an entity to store a default list of approvers for changes and/or an entity to store dependencies between requested changes.

摘要翻译： 用于实现配置管理数据库（CMDB）的模式包括存储标识配置项的信息的实体和用于存储配置项的属性的单独实体。 CMDB模式还可以包括用于跟踪配置项之间的关系的单独实体。 CMDB模式还可以包括用于存储用于改变的批准者的默认列表的实体和/或存储所请求的改变之间的依赖关系的实体。

公开(公告)号：US07761530B2

公开(公告)日：2010-07-20

申请号：US11800702

申请日：2007-05-07

申请人： Nigel Cain ,  Andy Hopper ,  Dileep Kumar ,  Bahadir Onalan ,  Ashvin Sanghvi ,  Pritam Sharma ,  Giedrius Zizys ,  Kenneth Van Hyning ,  R. Syam Kumar ,  Andrea Westerinen

发明人： Nigel Cain ,  Andy Hopper ,  Dileep Kumar ,  Bahadir Onalan ,  Ashvin Sanghvi ,  Pritam Sharma ,  Giedrius Zizys ,  Kenneth Van Hyning ,  R. Syam Kumar ,  Andrea Westerinen

IPC分类号： G06F15/16

CPC分类号： G06Q10/06

摘要： A change management system for managing configurable devices such as computer systems uses a set of rules for validating change requests, linking change requests, and determining inconsistencies within various configuration states. Analysis and validation may happen at the time the change request is created with respect to the current environment, as well as analysis and validation with respect to other pending requests and proposals, and historical actual states. The maintenance of accurate and consistent state and change information may enable various automated tools to analyze and manipulate change requests, including analysis of future desired states, historical actual states, pending change requests, and current state. The change request may be processed through an approval cycle all the while being incorporated into a scheduling system that may be used to detect inconsistent, illogical or harmful configurations in potential future configurations.

摘要翻译： 用于管理可配置设备（诸如计算机系统）的变更管理系统使用一组规则来验证变更请求，链接变更请求以及确定各种配置状态中的不一致性。 在针对当前环境创建更改请求时，可能会发生分析和验证，以及关于其他挂起的请求和提案以及历史实际状态的分析和验证。 维护准确和一致的状态和更改信息可以使各种自动化工具能够分析和操纵变更请求，包括对未来期望状态的分析，历史实际状态，待定变更请求和当前状态。 改变请求可以通过批准周期处理，同时被并入调度系统中，调度系统可用于检测潜在的未来配置中的不一致，不合逻辑或有害配置。

公开(公告)号：US20070203952A1

公开(公告)日：2007-08-30

申请号：US11276444

申请日：2006-02-28

申请人： Anthony Baron ,  Anders Vinberg ,  Andrew Hopper ,  Ashvinkumar Sanghvi ,  Dileep Kumar ,  Giedrius Zizys ,  Nigel Cain ,  Vij Rajarajan

发明人： Anthony Baron ,  Anders Vinberg ,  Andrew Hopper ,  Ashvinkumar Sanghvi ,  Dileep Kumar ,  Giedrius Zizys ,  Nigel Cain ,  Vij Rajarajan

IPC分类号： G06F17/30

CPC分类号： G06Q10/06

摘要： A configuration management database for storing configuration information about an IT system. The configuration management database may have representations of configuration items that correspond to configuration items in the IT system, indicia of relations between the configuration items, and attributes of the configuration items. The configuration management database may also have configuration state information of the configuration items, where the configuration state information has information indicating whether a configuration item, relation, or attribute is in a state of pending approval or in a state of planned deployment. The configuration management database may also have temporal information indicating a temporal state of a configuration item, relation, or attribute.

摘要翻译： 用于存储关于IT系统的配置信息的配置管理数据库。 配置管理数据库可以具有与IT系统中的配置项对应的配置项的表示，配置项之间的关系的标记以及配置项的属性。 配置管理数据库还可以具有配置项的配置状态信息，其中配置状态信息具有指示配置项，关系或属性是处于待批准状态还是处于计划部署状态的信息。 配置管理数据库还可以具有指示配置项，关系或属性的时间状态的时间信息。

公开(公告)号：US20060080656A1

公开(公告)日：2006-04-13

申请号：US10962769

申请日：2004-10-12

申请人： Nigel Cain ,  Anthony Baron ,  Sanjiv Sharma ,  Frank Zakrajsek

发明人： Nigel Cain ,  Anthony Baron ,  Sanjiv Sharma ,  Frank Zakrajsek

IPC分类号： G06F9/445

CPC分类号： G06F8/65

摘要： In one aspect, a method of instructing users in the implementation of a patch management process is provided. The patch management process relates to the installation of a software patch in a computer system. The method comprises an act of providing instructions that describe the patch management process in a hierarchical manner so that the patch management process is described as comprising a plurality of top-level activities, with each of the plurality of top-level activities being described as comprising at least one sub-action, the instructions describing trigger events that result in transitions between the top-level activities. In another aspect, a method includes following the instructions that describe the patch management process. In another aspect, an assess activity is performed distinct from the installation of any particular patch to assess the computer system to determine the preparedness of the computer system to process future anticipated but unspecified patches

摘要翻译： 一方面，提供了指示用户实施补丁管理过程的方法。 补丁管理过程涉及在计算机系统中安装软件补丁。 该方法包括提供以分级方式描述补丁管理过程的指令的动作，使得补丁管理过程被描述为包括多个顶级活动，其中多个顶级活动中的每一个被描述为包括 至少一个子动作，描述触发事件的指令，导致顶级活动之间的转换。 另一方面，一种方法包括描述补丁管理过程的说明。 另一方面，执行评估活动不同于任何特定补丁的安装，以评估计算机系统以确定计算机系统处理未来预期但未指定补丁的准备情况

公开(公告)号：US20080281833A1

公开(公告)日：2008-11-13

申请号：US11800702

申请日：2007-05-07

申请人： Nigel Cain ,  Andy Hopper ,  Dileep Kumar ,  Bahadir Onalan ,  Ashvin Sanghvi ,  Pritam Sharma ,  Giedrius Zizys ,  Kenneth Van Hyning ,  R. Syam Kumar ,  Andrea Westerinen

发明人： Nigel Cain ,  Andy Hopper ,  Dileep Kumar ,  Bahadir Onalan ,  Ashvin Sanghvi ,  Pritam Sharma ,  Giedrius Zizys ,  Kenneth Van Hyning ,  R. Syam Kumar ,  Andrea Westerinen

IPC分类号： G06F17/30

CPC分类号： G06Q10/06

摘要： A change management system for managing configurable devices such as computer systems uses a set of rules for validating change requests, linking change requests, and determining inconsistencies within various configuration states. Analysis and validation may happen at the time the change request is created with respect to the current environment, as well as analysis and validation with respect to other pending requests and proposals, and historical actual states. The maintenance of accurate and consistent state and change information may enable various automated tools to analyze and manipulate change requests, including analysis of future desired states, historical actual states, pending change requests, and current state. The change request may be processed through an approval cycle all the while being incorporated into a scheduling system that may be used to detect inconsistent, illogical or harmful configurations in potential future configurations.

摘要翻译： 用于管理可配置设备（诸如计算机系统）的变更管理系统使用一组规则来验证变更请求，链接变更请求以及确定各种配置状态中的不一致性。 在针对当前环境创建更改请求时，可能会发生分析和验证，以及关于其他挂起的请求和提案以及历史实际状态的分析和验证。 维护准确和一致的状态和更改信息可以使各种自动化工具能够分析和操纵变更请求，包括对未来期望状态的分析，历史实际状态，待定变更请求和当前状态。 改变请求可以通过批准周期处理，同时被并入调度系统中，调度系统可用于检测潜在的未来配置中的不一致，不合逻辑或有害配置。