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公开(公告)号：US10157091B2
公开(公告)日：2018-12-18
申请号：US15047465
申请日：2016-02-18
Applicant: Bank of America Corporation
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
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公开(公告)号：US20160196172A1
公开(公告)日：2016-07-07
申请号：US15047481
申请日：2016-02-18
Applicant: Bank of America Corporation
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
IPC: G06F11/07
CPC classification number: G06F11/076 , G06F11/0733 , G06F11/0736 , G06F11/0751 , G06F11/0787 , G06F11/079
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
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公开(公告)号：US20160162350A1
公开(公告)日：2016-06-09
申请号：US15047465
申请日：2016-02-18
Applicant: Bank of America Corporation
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
IPC: G06F11/07
CPC classification number: G06F11/076 , G06F11/0733 , G06F11/0736 , G06F11/0751 , G06F11/0787 , G06F11/079
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
Abstract translation: 公开了一种在机器中跟踪重复性能问题的方法。 该方法包括将故障存储在计算机存储器中，并根据故障的频率和数量向机器分配分类值。 根据现金处理装置的分类值，确定是否需要维修现金处理装置。 这些故障可能与硬件，现金拒收率，图像处理，崩溃率，用户声明率以及机器检查处理精度有关。
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公开(公告)号：US10146603B2
公开(公告)日：2018-12-04
申请号：US15047481
申请日：2016-02-18
Applicant: Bank of America Corporation
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
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公开(公告)号：US09298528B2
公开(公告)日：2016-03-29
申请号：US13648782
申请日：2012-10-10
Applicant: Bank of America Corporation
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
CPC classification number: G06F11/076 , G06F11/0733 , G06F11/0736 , G06F11/0751 , G06F11/0787 , G06F11/079
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
Abstract translation: 公开了一种在机器中跟踪重复性能问题的方法。 该方法包括将故障存储在计算机存储器中，并根据故障的频率和数量向机器分配分类值。 根据现金处理装置的分类值，确定是否需要维修现金处理装置。 这些故障可能与硬件，现金拒收率，图像处理，崩溃率，用户声明率以及机器检查处理精度有关。
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公开(公告)号：US20140101494A1
公开(公告)日：2014-04-10
申请号：US13648782
申请日：2012-10-10
Applicant: BANK OF AMERICA CORPORATION
Inventor： Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
IPC: G06F11/34
CPC classification number: G06F11/076 , G06F11/0733 , G06F11/0736 , G06F11/0751 , G06F11/0787 , G06F11/079
Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
Abstract translation: 公开了一种在机器中跟踪重复性能问题的方法。 该方法包括将故障存储在计算机存储器中，并根据故障的频率和数量向机器分配分类值。 根据现金处理装置的分类值，确定是否需要维修现金处理装置。 这些故障可能与硬件，现金拒收率，图像处理，崩溃率，用户声明率以及机器检查处理精度有关。
