Voice quality on a communication link based on customer feedback
    1.
    发明授权
    Voice quality on a communication link based on customer feedback 有权
    基于客户反馈的通信链路上的语音质量

    公开(公告)号:US07542761B2

    公开(公告)日:2009-06-02

    申请号:US10959553

    申请日:2004-10-06

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    IPC分类号: H04Q7/20

    摘要: Architecture that facilitates initiation of a user feedback signal during a telephone call when perceiving reduced voice quality. In response to receiving the feedback signal, the telephone network performs a number of measurements on the system and related to the user device that can be analyzed to determine the problem, and potentially resolve the problem. The feedback signal can be initiated by any number of user input means, including selection of a key or combination of keys on a cell phone keypad that generate signals which can be interpreted by the telephone network as the feedback signal, e.g., a DTMF signal.

    摘要翻译: 当感知到降低的语音质量时,便于在电话呼叫期间启动用户反馈信号的架构。 响应于接收到反馈信号,电话网络对系统进行多个测量并且与用户设备相关,可以被分析以确定问题,并且潜在地解决问题。 反馈信号可以由任何数量的用户输入装置启动,包括选择蜂窝电话小键盘上的键或键组合,产生可被电话网络解释为例如DTMF信号的反馈信号的信号。

    Location Based Services Quality Assessment
    2.
    发明申请
    Location Based Services Quality Assessment 有权
    基于位置的服务质量评估

    公开(公告)号:US20090111462A1

    公开(公告)日:2009-04-30

    申请号:US12142629

    申请日:2008-06-19

    IPC分类号: H04W24/00

    CPC分类号: H04W24/08 H04W4/02

    摘要: A technique to gather and assess the quality of a location based services provided to a mobile wireless device via a wireless network includes providing location-based service information by referring to a target location of a requested item of interest within a proximity of the present location of the mobile wireless device. Subjective quality or accuracy information can be submitted to the wireless network from the from the wireless device. The subjective quality or accuracy information is correlated with event and condition information affecting the wireless network. Reports can be generated which indicate the quality and accuracy information of the target location information. The reports are useful for troubleshooting location-based service inaccuracy.

    摘要翻译: 收集和评估通过无线网络提供给移动无线设备的基于位置的服务的质量的技术包括通过参考在当前位置附近的邻近的所请求的兴趣项的目标位置来提供基​​于位置的服务信息 移动无线设备。 主观质量或准确性信息可以从无线设备提交给无线网络。 主观质量或准确性信息与影响无线网络的事件和条件信息相关。 可以生成指示目标位置信息的质量和准确度信息的报告。 这些报告对基于位置的服务不准确性有帮助。

    Location based services quality assessment
    3.
    发明授权
    Location based services quality assessment 有权
    基于位置的服务质量评估

    公开(公告)号:US08509761B2

    公开(公告)日:2013-08-13

    申请号:US12142629

    申请日:2008-06-19

    IPC分类号: H04M11/00

    CPC分类号: H04W24/08 H04W4/02

    摘要: A technique to gather and assess the quality of a location based services provided to a mobile wireless device via a wireless network includes providing location-based service information by referring to a target location of a requested item of interest within a proximity of the present location of the mobile wireless device. Subjective quality or accuracy information can be submitted to the wireless network from the from the wireless device. The subjective quality or accuracy information is correlated with event and condition information affecting the wireless network. Reports can be generated which indicate the quality and accuracy information of the target location information. The reports are useful for troubleshooting location-based service inaccuracy.

    摘要翻译: 收集和评估通过无线网络提供给移动无线设备的基于位置的服务的质量的技术包括通过参考在当前位置附近的邻近的所请求的兴趣项的目标位置来提供基​​于位置的服务信息 移动无线设备。 主观质量或准确性信息可以从无线设备提交给无线网络。 主观质量或准确性信息与影响无线网络的事件和条件信息相关。 可以生成指示目标位置信息的质量和准确度信息的报告。 这些报告对基于位置的服务不准确性有帮助。

    Prevention Of Bandwidth Abuse Of A Communications System
    4.
    发明申请
    Prevention Of Bandwidth Abuse Of A Communications System 有权
    防止通信系统的带宽滥用

    公开(公告)号:US20120309347A1

    公开(公告)日:2012-12-06

    申请号:US13586304

    申请日:2012-08-15

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    IPC分类号: H04W4/26

    摘要: A user of a communications network is prevented from consuming an excessive amount of channel bandwidth by restricting use of the channel in accordance with the type of data being downloaded to the user. The user is provided an initial number of credits. As the user consumes the credits, the data being downloaded is checked to determine if is permissible or non-permissible. Non-permissible data includes file-sharing files and movie downloads if user subscription does not permit such activity. If the data is permissible, the user is provided another allotment of credits equal to the initial allotment. If the data is non-permissible, the user is provided an allotment of credits less than the initial allotment. Various restriction policies also can be applied, such as levying additional fees and/or terminating the user's access to the channel. Also, incentives can be provided to entice the user curb the misuse.

    摘要翻译: 防止通信网络的用户通过根据下载给用户的数据的类型来限制频道的使用来消耗过多的信道带宽。 向用户提供初始数量的学分。 当用户消耗积分时,检查正在下载的数据,以确定是否允许或不允许。 如果用户订阅不允许此类活动,不允许的数据包括文件共享文件和电影下载。 如果数据是允许的,则向用户提供与初始分配相同的额外的信用额度。 如果数据是不允许的,则向用户提供小于初始分配的信用额度。 还可以应用各种限制策略,例如征收额外费用和/或终止用户对频道的访问。 此外,可以提供奖励以诱使用户遏制滥用。

    Prevention of bandwidth abuse of a communications system
    5.
    发明授权
    Prevention of bandwidth abuse of a communications system 有权
    防止通信系统的带宽滥用

    公开(公告)号:US08559303B2

    公开(公告)日:2013-10-15

    申请号:US13586304

    申请日:2012-08-15

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    IPC分类号: H04J3/16

    摘要: A user of a communications network is prevented from consuming an excessive amount of channel bandwidth by restricting use of the channel in accordance with the type of data being downloaded to the user. The user is provided an initial number of credits. As the user consumes the credits, the data being downloaded is checked to determine if is permissible or non-permissible. Non-permissible data includes file-sharing files and movie downloads if user subscription does not permit such activity. If the data is permissible, the user is provided another allotment of credits equal to the initial allotment. If the data is non-permissible, the user is provided an allotment of credits less than the initial allotment. Various restriction policies also can be applied, such as levying additional fees and/or terminating the user's access to the channel. Also, incentives can be provided to entice the user curb the misuse.

    摘要翻译: 防止通信网络的用户通过根据下载给用户的数据的类型来限制频道的使用来消耗过多的信道带宽。 向用户提供初始数量的学分。 当用户消耗积分时,检查正在下载的数据,以确定是否允许或不允许。 如果用户订阅不允许此类活动,不允许的数据包括文件共享文件和电影下载。 如果数据是允许的,则向用户提供与初始分配相同的额外的信用额度。 如果数据是不允许的,则向用户提供小于初始分配的信用额度。 还可以应用各种限制策略,例如征收额外费用和/或终止用户对频道的访问。 此外,可以提供奖励以诱使用户遏制滥用。

    Assessing performance and quality of a mobile communication service

    公开(公告)号:US08396468B1

    公开(公告)日:2013-03-12

    申请号:US11227972

    申请日:2005-09-15

    IPC分类号: H04W24/00

    CPC分类号: H04W24/08 H04W24/00

    摘要: A call quality monitoring system allows a user of a mobile device to report on call quality or otherwise provide information relating to the quality of a wireless communication experience. The call quality monitoring system may allow the mobile device user to establish or accept a call placed on the wireless communication network. The call quality monitoring system may provide at least partially-automated user-feedback process for the user to specify information about the quality of the call from a device from which the call was placed or from a device located at or near a location of the call. The call quality monitoring system may collect information provided by the user in association with specifying information about the quality of the call.

    Prevention of bandwidth abuse of a communications system
    7.
    发明授权
    Prevention of bandwidth abuse of a communications system 失效
    防止通信系统的带宽滥用

    公开(公告)号:US08274884B1

    公开(公告)日:2012-09-25

    申请号:US11429369

    申请日:2006-05-05

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    IPC分类号: H04J3/16

    摘要: A user of a communications network is prevented from consuming an excessive amount of channel bandwidth by restricting use of the channel in accordance with the type of data being downloaded to the user. The user is provided an initial number of credits. As the user consumes the credits, the data being downloaded is checked to determine if is permissible or non-permissible. Non-permissible data includes file-sharing files and movie downloads if user subscription does not permit such activity. If the data is permissible, the user is provided another allotment of credits equal to the initial allotment. If the data is non-permissible, the user is provided an allotment of credits less than the initial allotment. Various restriction policies also can be applied, such as levying additional fees and/or terminating the user's access to the channel. Also, incentives can be provided to entice the user curb the misuse.

    摘要翻译: 防止通信网络的用户通过根据下载给用户的数据的类型来限制频道的使用来消耗过多的信道带宽。 向用户提供初始数量的学分。 当用户消耗积分时,检查正在下载的数据,以确定是否允许或不允许。 如果用户订阅不允许此类活动,不允许的数据包括文件共享文件和电影下载。 如果数据是允许的,则向用户提供与初始分配相同的额外的信用额度。 如果数据是不允许的,则向用户提供小于初始分配的信用额度。 还可以应用各种限制策略,例如征收额外费用和/或终止用户对频道的访问。 此外,可以提供奖励以诱使用户遏制滥用。

    Method and apparatus for providing quality of service through multiple carrier IP networks
    8.
    发明授权
    Method and apparatus for providing quality of service through multiple carrier IP networks 失效
    通过多个运营商IP网络提供服务质量的方法和装置

    公开(公告)号:US07263095B1

    公开(公告)日:2007-08-28

    申请号:US10776507

    申请日:2004-02-12

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    IPC分类号: H04L12/66

    摘要: A method and an apparatus to determine the supported quality of service in an anticipated network session between a calling device and a called device that exchange information between at least two independent IP networks. The calling SIP device generates and sends an SIP message to a first IP network, which message is then propagated to a second IP network, and so on. The SIP message includes a desired quality parameter, i.e., maximum delay requested, and an accumulated delay parameter inserted in the body thereof. The accumulated delay parameter is modified by cummulatively adding delays between respective devices and/or networks between the calling and called devices. At the receiving end, the called device compares the requested and accumulated/supported delay, and then reports the results of the comparison back to the calling device via a return acknowledgement packet so that the calling device may decide whether to proceed with or reject the call. The calling and called devices may comprise SIP telephones, data terminals, or multimedia devices.

    摘要翻译: 一种在呼叫设备和被叫设备之间的预期网络会话中确定在至少两个独立IP网络之间交换信息的受支持服务质量的方法和装置。 呼叫SIP设备生成并向第一IP网络发送SIP消息,然后将该消息传播到第二IP网络,等等。 SIP消息包括期望的质量参数,即所请求的最大延迟,以及插入其主体中的累积延迟参数。 累积延迟参数通过在主叫和被叫设备之间的相应设备和/或网络之间累加延迟来修改。 在接收端,被叫设备比较所请求和累积/支持的延迟,然后通过返回确认分组将比较结果报告给主叫设备,使呼叫设备可以决定是否继续或拒绝该呼叫 。 呼叫和被叫设备可以包括SIP电话,数据终端或多媒体设备。

    Methods and systems for creating optimized transmission paths for VoIP conference calls
    9.
    发明授权
    Methods and systems for creating optimized transmission paths for VoIP conference calls 有权
    用于为VoIP电话会议创建优化的传输路径的方法和系统

    公开(公告)号:US08619636B1

    公开(公告)日:2013-12-31

    申请号:US11381365

    申请日:2006-05-03

    申请人: Falguni Sarkar

    发明人: Falguni Sarkar

    摘要: A system, method, and apparatus for providing bandwidth efficient voice over internet protocol conference calls is disclosed. The system uses softswitches, also known as media gateway controllers, that can track active calls by recording information regarding those calls in the memory of the softswitches. Upon receipt of an instruction, at a softswitch, to issue an invitation to another party to join an existing call, the softswitch examines its table of call information to determine if the invitation should be issued from that softswitch or forwarded to another softswitch involved in the existing call. In this manner, the invitation can be issued by a softswitch involved in the existing call that is nearer to the invited party than would be the case with prior art methods. This avoids the transmission of redundant data and conserves bandwidth.

    摘要翻译: 公开了一种用于提供带宽有效的因特网协议电话会议语音的系统,方法和装置。 该系统使用软开关(也称为媒体网关控制器),可以通过在软交换机的存储器中记录有关这些呼叫的信息来跟踪活动呼叫。 在软交换接收到指令时,向另一方发起邀请加入现有呼叫,软交换机检查其呼叫信息表,以确定是否应该从该软交换机发出邀请或转发到该软交换机中涉及的另一个软交换机 现有电话。 以这种方式,邀请可以由比现有技术方法更接近被邀请方的现有呼叫中涉及的软交换发出。 这样可以避免传输冗余数据并节省带宽。

    Assessing performance and quality of a mobile communication service
    10.
    发明授权
    Assessing performance and quality of a mobile communication service 失效
    评估移动通信服务的性能和质量

    公开(公告)号:US08587630B1

    公开(公告)日:2013-11-19

    申请号:US11624567

    申请日:2007-01-18

    IPC分类号: H04N7/14

    摘要: A video quality monitoring system allows the operator of a user device to report on received video quality. The video quality monitoring system allows the device user to establish or accept a communication that includes video displayed on the user device via a communications network. The video quality monitoring system may provide a manual or automated user-feedback process for the user to specify information about the received video quality as perceived by the user. User feedback may be correlated with time, location, video server performance, call data records, network performance, road traffic and weather data to produce an association of network events and conditions that correspond to user quality ratings.

    摘要翻译: 视频质量监控系统允许用户设备的操作者报告所接收的视频质量。 视频质量监控系统允许设备用户通过通信网络建立或接受包括在用户设备上显示的视频的通信。 视频质量监控系统可以为用户提供手动或自动的用户反馈过程,以指定用户所感知的所接收的视频质量的信息。 用户反馈可以与时间,位置,视频服务器性能,呼叫数据记录,网络性能,道路交通和天气数据相关联,以产生对应于用户质量等级的网络事件和条件的关联。