公开(公告)号：US6026158A

公开(公告)日：2000-02-15

申请号：US56507

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  H04M15/00

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

公开(公告)号：US06424711B1

公开(公告)日：2002-07-23

申请号：US09234399

申请日：1999-01-20

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M344

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

摘要翻译： 提供电信系统（10），其提供通过客户端计算机系统（14）访问的电话功能。 服务器计算机系统（16）提供电话服务，数据库服务和对电子邮件，语音邮件，视频会议和传真系统的访问。 向用户呈现图形用户界面116，以允许用户执行大量功能并访问与呼叫方和被叫方相关联的信息的数据库。

公开(公告)号：US5991382A

公开(公告)日：1999-11-23

申请号：US56672

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  H04M15/00 ,  H04M1/00 ,  H04M1/24 ,  H04M3/00

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

公开(公告)号：US06192118B1

公开(公告)日：2001-02-20

申请号：US09056597

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M342

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

摘要翻译： 提供电信系统（10），其提供通过客户端计算机系统（14）访问的电话功能。 服务器计算机系统（16）提供电话服务，数据库服务和对电子邮件，语音邮件，视频会议和传真系统的访问。 向用户呈现图形用户界面116，以允许用户执行大量功能并访问与呼叫方和被叫方相关联的信息的数据库。

公开(公告)号：US6047054A

公开(公告)日：2000-04-04

申请号：US56718

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  H04M3/42

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

公开(公告)号：US6100873A

公开(公告)日：2000-08-08

申请号：US56717

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  G09G5/02 ,  G09G5/04

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

摘要翻译： 提供电信系统（10），其提供通过客户端计算机系统（14）访问的电话功能。 服务器计算机系统（16）提供电话服务，数据库服务和对电子邮件，语音邮件，视频会议和传真系统的访问。 向用户呈现图形用户界面116，以允许用户执行大量功能并访问与呼叫方和被叫方相关联的信息的数据库。

公开(公告)号：US5925101A

公开(公告)日：1999-07-20

申请号：US56569

申请日：1998-04-07

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  G06F17/00

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

公开(公告)号：US5754636A

公开(公告)日：1998-05-19

申请号：US804233

申请日：1997-02-21

申请人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

发明人： Jeanne A. Bayless ,  William B. Black ,  Gary L. Brannick ,  Gene W. Lee ,  Lora M. Lloyd ,  Larry P. Mason ,  Amy L. Mathis ,  James E. Steenbergen ,  Mark R. Stoldt ,  Garrett C. Young ,  Gary C. Young ,  James E. Fissel ,  Robert W. Withers

IPC分类号： H04M1/247 ,  H04M1/2745 ,  H04M15/00 ,  H04M3/00 ,  H04M3/42 ,  H04M15/06

CPC分类号： H04M1/2473 ,  H04M1/27455 ,  H04M1/56 ,  H04M1/575 ,  H04M2250/60

摘要： A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.

摘要翻译： 提供电信系统（10），其提供通过客户端计算机系统（14）访问的电话功能。 服务器计算机系统（16）提供电话服务，数据库服务和对电子邮件，语音邮件，视频会议和传真系统的访问。 向用户呈现图形用户界面116，以允许用户执行大量功能并访问与呼叫和被叫方相关联的信息的数据库。

公开(公告)号：US5870464A

公开(公告)日：1999-02-09

申请号：US747831

申请日：1996-11-13

申请人： James A. Brewster ,  Srikanth Subramanian ,  Thomas D. Hite ,  Gene W. Lee ,  Gary L. Brannick

发明人： James A. Brewster ,  Srikanth Subramanian ,  Thomas D. Hite ,  Gene W. Lee ,  Gary L. Brannick

IPC分类号： H04M3/42 ,  H04M3/51 ,  H04M3/527 ,  H04M3/00

CPC分类号： H04M3/51 ,  H04M3/527 ,  H04M3/42323 ,  H04M3/5166

摘要： An intelligent information router system comprising a telephony controller coupled to a private branch exchange through a link interface. The telephony controller may communicate with a handle manager and a script interpreter engine. The telephony controller may receive information from the link interface regarding telephone calls being placed to the private branch exchange. The telephony controller may initiate actions with the script interpreter engine that access information stored in a database through a database controller. In response to action of the script interpreter engine, the telephony controller may instruct the private branch exchange to route the call to an appropriate location within a company depending on the information received by the private branch exchange through automatic transmission of data or interaction with the calling party.

公开(公告)号：US06539538B1

公开(公告)日：2003-03-25

申请号：US09138973

申请日：1998-08-24

申请人： James A. Brewster ,  Srikanth Subramanian ,  Thomas D. Hite ,  Gene W. Lee ,  Gary L. Brannick

发明人： James A. Brewster ,  Srikanth Subramanian ,  Thomas D. Hite ,  Gene W. Lee ,  Gary L. Brannick

IPC分类号： G06F944

CPC分类号： H04M3/51 ,  H04M3/42323 ,  H04M3/5166 ,  H04M3/527

摘要： An intelligent information router system comprising a telephony controller coupled to a private branch exchange through a link interface. The telephony controller may communicate with a handle manager and a script interpreter engine. The telephony controller may receive information from the link interface regarding telephone calls being placed to the private branch exchange. The telephony controller may initiate actions with the script interpreter engine that access information stored in a database through a database controller. In response to action of the script interpreter engine, the telephony controller may instruct the private branch exchange to route the call to an appropriate location within a company depending on the information received by the private branch exchange through automatic transmission of data or interaction with the calling party.

摘要翻译： 一种智能信息路由器系统，包括通过链路接口耦合到专用小交换机的电话控制器。 电话控制器可以与句柄管理器和脚本解释器引擎通信。 电话控制器可以从链路接口接收关于正在发送到专用小交换机的电话呼叫的信息。 电话控制器可以通过数据库控制器来访问存储在数据库中的信息的脚本解释器引擎发起动作。 响应于脚本解释器引擎的动作，电话控制器可以指示专用小交换机将呼叫路由到公司内的适当位置，这取决于专用分支交换机通过自动传输数据或与呼叫的交互接收到的信息 派对。