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公开(公告)号：US20020198838A1
公开(公告)日：2002-12-26
申请号：US09891920
申请日：2001-06-26
Applicant: NCR Corporation
Inventor： Kenneth A. Nicoll , Mark M. Grossi , Grant C. Paton
IPC: G06F017/60 , G06F007/08
CPC classification number: G07F19/202 , G06Q20/1085 , G07D11/40 , G07F19/20
Abstract: A self-service terminal (10) is provided, which includes a plurality of media dispense modules (20, 22) and media pick mechanisms (30, 48). At least one module (20) is associated with a vacuum pick mechanism (30), while at least one other module (22) is associated with a friction pick mechanism (48). In a preferred embodiment of the invention, the friction pick module (22) includes a plurality of media storage locations (42), each of which is associated with a friction pick mechanism (48). The modules may also be removable and interchangeable. Also provided is an SST with at least one friction pick media module including a plurality of media storage locations and friction pick mechanisms; and a friction pick media module per se.
Abstract translation: 提供了一种自助终端（10），其包括多个媒体分配模块（20,22）和媒体拾取机构（30,48）。 至少一个模块（20）与真空拾取机构（30）相关联，而至少一个其它模块（22）与摩擦拾取机构（48）相关联。 在本发明的优选实施例中，摩擦拾取模块（22）包括多个介质存储位置（42），每个介质存储位置与摩擦拾取机构（48）相关联。 模块也可以是可移动的和可互换的。 还提供了具有至少一个摩擦拾取介质模块的SST，其包括多个介质存储位置和摩擦拾取机构; 和摩擦拾取介质模块本身。
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公开(公告)号：US20020036231A1
公开(公告)日：2002-03-28
申请号：US09951986
申请日：2001-09-11
Applicant: NCR Corporation
Inventor： Andrew Monaghan , John G. Savage , Mark M. Grossi
IPC: G06F007/08
Abstract: A self-service terminal (14) having a port (78) for transferring data is described. The terminal (14) includes a program (94) for informing a user about one or more electronic collectables (100) that a user can request, and for transferring a requested electronic collectable (100) to the user. The electronic collectables (100) typically comprise an image (104), an associated description (106) of the image, and file format information (102). A portable device (24) for accessing such a terminal (14) is also described. The device (24) comprises a program (50) for receiving a transferred electronic collectable (100) and for presenting at least part of the transferred electronic collectable so that a user of the device (24) can view an image and text portion of an electronic collectable (100) downloaded from the terminal (14).
Abstract translation: 描述具有用于传送数据的端口（78）的自助终端（14）。 终端（14）包括用于通知用户关于用户可以请求的一个或多个电子收藏品（100）的程序（94），以及用于将所请求的电子可收集（100）传送给用户。 电子收藏品（100）通常包括图像（104），图像的相关描述（106）和文件格式信息（102）。 还描述了用于访问这种终端（14）的便携式设备（24）。 设备（24）包括用于接收所传送的可收集电子（100）并且用于呈现至少部分所传送的电子可收集的程序（50），使得所述设备（24）的用户可以观看所述设备（24）的图像和文本部分 从终端（14）下载的电子收集（100）。
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公开(公告)号：US20030078039A1
公开(公告)日：2003-04-24
申请号：US10270943
申请日：2002-10-15
Applicant: NCR Corporation
Inventor： Mark M. Grossi , Martin R. Smith
IPC: H04Q007/20
CPC classification number: G07F19/20 , G07F9/026 , G07F19/207 , G07F19/211
Abstract: A method of providing information to a user at a remote terminal (12) is described. The method comprises the steps of: receiving from the remote terminal (12) status information relating to an irregularity in the remote terminal; determining from the status information what action may be required to resolve the irregularity; identifying an agent capable of performing the action; transmitting the status information to a portable device (50) associated with the agent to inform the agent of the irregularity; and allowing the portable device (50) to access a repository containing operational information for presentation to the agent.
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公开(公告)号：US20020147684A1
公开(公告)日：2002-10-10
申请号：US10119120
申请日：2002-04-09
Applicant: NCR Corporation
Inventor： James S. Kirkhope , Mark M. Grossi
IPC: G06F017/60
CPC classification number: G06Q30/02 , G06Q20/108 , G06Q20/1085
Abstract: A self-service terminal (12) for presenting personalized information to a user is described. The terminal comprises presentation means (32) for presenting a user with transaction information, user input means (34,36) for allowing a user to input transaction details, and user identification means (44) for identifying a user. The terminal (12) further comprises a non-transaction display (42), and processing means (50) for controlling the non-transaction display, where the processing means (50) is in communication with the user identification means (44) and with a personalization database (26), whereby, during a transaction, the terminal presents personalized information to a user via the non-transaction display (42) independently of the transaction.
Abstract translation: 描述用于向用户呈现个性化信息的自助终端（12）。 终端包括用于向用户呈现交易信息的呈现装置（32），用于允许用户输入交易细节的用户输入装置（34,36）以及用于识别用户的用户识别装置（44）。 终端（12）还包括非交易显示（42）和用于控制非交易显示的处理装置（50），其中处理装置（50）与用户识别装置（44）通信并且与 个人化数据库（26），由此，在交易期间，终端独立于交易，经由非交易显示（42）向用户呈现个性化信息。
