Abstract:
A system for troubleshooting network problems is disclosed. A model can use demographic information, network usage information, and network membership information to determine an importance of a problem. The importance of the problem for the user who reported the problem, a number of other users affected by the problem, and the importance of the problem to the other users can be used to determine a priority for resolving the problem. Before and after a work order is executed to resolve the problem, network metrics can be gathered, including aggregate network metrics, and automatically presented in various user interfaces. The analysis of the metrics can be used to update a database of which work orders are assigned in response to which problems.
Abstract:
A system for troubleshooting network problems is disclosed. A model can use demographic information, network usage information, and network membership information to determine an importance of a problem. The importance of the problem for the user who reported the problem, a number of other users affected by the problem, and the importance of the problem to the other users can be used to determine a priority for resolving the problem. Before and after a work order is executed to resolve the problem, network metrics can be gathered, including aggregate network metrics, and automatically presented in various user interfaces. The analysis of the metrics can be used to update a database of which work orders are assigned in response to which problems.
Abstract:
Computer-implemented systems and methods are disclosed to interface with one or more storage devices storing a plurality of documents, wherein each of the plurality of documents is associated with one or more tags of one or more predefined hierarchies of tags, wherein the one or more hierarchies of tags include multiple dimensions. In accordance with some embodiments, a method is provided to identify one or more documents from the data storage devices. The method comprises acquiring, via an interface, a selection of one or more tags of the one or more predefined hierarchies of tags. The method further comprises identifying one or more documents from the data storage devices in response to the selection, the identified one or more documents having tags that have a relationship with the selected tags, and providing data corresponding to the identified documents for displaying in the interface.
Abstract:
Systems and methods are provided for analyzing entity performance. In one implementation, a method is provided that includes receiving a request with one or more filter selections and accessing a data structure comprising a plurality of categories of information showing interactions associated with multiple entities. The method also comprises identifying a set of categories of the plurality of categories within the data structure based on the one or more filter selections. The method further comprises processing the information of the identified categories to analyze a performance of one or more entities of the multiple entities in accordance with the one or more filter selections and providing the processed information to display the performance of the one or more entities on a user interface.
Abstract:
Embodiments of the present disclosure relate to a computer system and interactive user interfaces configured to enable efficient and rapid access to multiple different data sources simultaneously, and by an unskilled user. The unskilled user may provide simple and intuitive search terms to the system, and the system may thereby automatically query multiple related data sources of different types and present results to the user. Data sources in the system may be efficiently interrelated with one another by way of a mathematical graph in which nodes represent data sources and/or portions of data sources (for example, database tables), and edges represent relationships among the data sources and/or portions of data sources. For example, edges may indicate relationships between particular rows and/or columns of various tables. The table graph enables a compact and memory efficient storage of relationships among various disparate data sources.
Abstract:
Embodiments of the present disclosure relate to a computer system and interactive user interfaces configured to enable efficient and rapid access to multiple different data sources simultaneously, and by an unskilled user. The unskilled user may provide simple and intuitive search terms to the system, and the system may thereby automatically query multiple related data sources of different types and present results to the user. Data sources in the system may be efficiently interrelated with one another by way of a mathematical graph in which nodes represent data sources and/or portions of data sources (for example, database tables), and edges represent relationships among the data sources and/or portions of data sources. For example, edges may indicate relationships between particular rows and/or columns of various tables. The table graph enables a compact and memory efficient storage of relationships among various disparate data sources.
Abstract:
Computer-implemented systems and methods are disclosed to interface with one or more storage devices storing a plurality of documents, wherein each of the plurality of documents is associated with one or more tags of one or more predefined hierarchies of tags, wherein the one or more hierarchies of tags include multiple dimensions. In accordance with some embodiments, a method is provided to identify one or more documents from the data storage devices. The method comprises acquiring, via an interface, a selection of one or more tags of the one or more predefined hierarchies of tags. The method further comprises identifying one or more documents from the data storage devices in response to the selection, the identified one or more documents having tags that have a relationship with the selected tags, and providing data corresponding to the identified documents for displaying in the interface.
Abstract:
A system for troubleshooting network problems is disclosed. A model can use demographic information, network usage information, and network membership information to determine an importance of a problem. The importance of the problem for the user who reported the problem, a number of other users affected by the problem, and the importance of the problem to the other users can be used to determine a priority for resolving the problem. Before and after a work order is executed to resolve the problem, network metrics can be gathered, including aggregate network metrics, and automatically presented in various user interfaces. The analysis of the metrics can be used to update a database of which work orders are assigned in response to which problems.
Abstract:
Embodiments of the present disclosure relate to a computer system and interactive user interfaces configured to enable efficient and rapid access to multiple different data sources simultaneously, and by an unskilled user. The unskilled user may provide simple and intuitive search terms to the system, and the system may thereby automatically query multiple related data sources of different types and present results to the user. Data sources in the system may be efficiently interrelated with one another by way of a mathematical graph in which nodes represent data sources and/or portions of data sources (for example, database tables), and edges represent relationships among the data sources and/or portions of data sources. For example, edges may indicate relationships between particular rows and/or columns of various tables. The table graph enables a compact and memory efficient storage of relationships among various disparate data sources.
Abstract:
Systems and methods are provided for analyzing entity performance. In one implementation, a method is provided that includes recognizing an identifier associated with an entity and accessing a data structure comprising information associated with a plurality of interactions. The method also comprises identifying one or more interactions of the plurality of interactions based on the recognized identifier. The method further comprises processing the information of the identified interactions to analyze a performance of the entity and providing the processed information to display the performance of the entity on a user interface.