公开(公告)号：US11330110B2

公开(公告)日：2022-05-10

申请号：US17072152

申请日：2020-10-16

申请人： RINGCENTRAL, INC.

发明人： QingHua Cai ,  JianWei Chen ,  WeiMing Li ,  Christopher van Rensburg ,  Martin Arastafar

IPC分类号： H04M3/42 ,  H04L12/66 ,  H04M7/00 ,  H04M1/247 ,  H04M1/253 ,  G06F3/0482 ,  G06F3/0484 ,  H04M1/72469

摘要： Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.

公开(公告)号：US11580469B2

公开(公告)日：2023-02-14

申请号：US16944729

申请日：2020-07-31

申请人： RingCentral, Inc.

发明人： JianWei Chen ,  WeiMing Li ,  YanRong Huang

IPC分类号： G06Q10/06 ,  H04L51/043 ,  G06F16/9035 ,  H04L67/50

摘要： A method for improving communications in a digital collaboration environment by receiving a communication directed to a first user, determining that the first user is unavailable, in response to determining that the first user is unavailable, determining a second user based on an attribute, and notifying the second user about the communication directed to the first user.

公开(公告)号：US20210406791A1

公开(公告)日：2021-12-30

申请号：US16944729

申请日：2020-07-31

申请人： RingCentral, Inc.

发明人： JianWei Chen ,  WeiMing Li ,  YanRong Huang

IPC分类号： G06Q10/06 ,  G06F16/9035 ,  H04L12/58 ,  H04L29/08

摘要： A method for improving communications in a digital collaboration environment by receiving a communication directed to a first user, determining that the first user is unavailable, in response to determining that the first user is unavailable, determining a second user based on an attribute, and notifying the second user about the communication directed to the first user.