公开(公告)号：US07496345B1

公开(公告)日：2009-02-24

申请号：US10954935

申请日：2004-09-30

申请人： Robert L. Rae ,  Michelle L. Davis ,  James E. King ,  Luke Keiser

发明人： Robert L. Rae ,  Michelle L. Davis ,  James E. King ,  Luke Keiser

IPC分类号： H04M11/00

CPC分类号： H04W4/24 ,  H04L12/1432 ,  H04L12/1453

摘要： Disclosed are systems and methods which provide for processing of calls by determining when a called number is associated with telephone having a portable interface and providing call processing adapted for addressing issues associated with a portable interface. Call processing may provide for point of demand processing of calls to facilitate completion of calls in real-time, even when such calls are directed to a wireless telephone, a telephone for which LNP has been utilized, or other telephone having a portable interface. If an appropriate relationship has not been already been established for facilitating a call to a telephone having a portable interface, embodiments operate to establish such a relationship. When it is determined that a called number is associated with telephone having a portable interface, embodiments operate to invoke rating schemes appropriate to the called number, possibly including flat rate schemes and rating determined using current location determination.

摘要翻译： 公开了通过确定被叫号码何时与具有便携式接口的电话相关联并提供适于寻址与便携式接口相关的问题的呼叫处理来提供呼叫处理的系统和方法。 呼叫处理可以提供呼叫的需求处理点，以便即使当这样的呼叫被引导到无线电话，已经使用了LNP的电话或具有便携式接口的其他电话时，也可以实时地实现呼叫的完成。 如果还没有建立适当的关系以促进对具有便携式接口的电话的呼叫，则实施例操作以建立这样的关系。 当确定被叫号码与具有便携式接口的电话相关联时，实施例操作以调用适合被叫号码的评估方案，可能包括使用当前位置确定确定的统一费率方案和评级。

公开(公告)号：US07519169B1

公开(公告)日：2009-04-14

申请号：US10952327

申请日：2004-09-28

申请人： Rajesh R. Hingoranee ,  Richard Falcone ,  Randy Hoffman ,  Luke Keiser ,  Marc Hite ,  Lee R. Johnson ,  Michelle L. Davis

发明人： Rajesh R. Hingoranee ,  Richard Falcone ,  Randy Hoffman ,  Luke Keiser ,  Marc Hite ,  Lee R. Johnson ,  Michelle L. Davis

IPC分类号： H04M15/00

CPC分类号： H04M3/4211 ,  H04M3/42068 ,  H04M3/493 ,  H04M3/533

摘要： Systems and methods for the dissemination of information from a controlled environment facility employ facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information in response to the call manager recognizing that a call is a first call by a resident, or a first call to a particular telephone number by a resident. The invention may manage information related to providers of services or goods for residents of a facility, provide an outside party this information, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.

摘要翻译： 用于从受控环境设施传播信息的系统和方法使用管理驻留信息和设施信息的设施信息管理功能，以及呼叫管理器功能选择性地向外部方提供驻留信息和/或设施信息的至少一部分 自动化的方式。 本发明可以采用输出IVR功能来响应于呼叫管理器提供驻留信息的选择部分，该呼叫管理器识别呼叫是居民的第一呼叫，或由居民对特定电话号码的第一呼叫。 本发明可以管理与设施的居民的服务或商品的提供者相关的信息，向外部方提供该信息，并且通知外部方选择该提供者的所选择的提供商为居民提供商品或服务。