公开(公告)号：US20160328662A1

公开(公告)日：2016-11-10

申请号：US14705391

申请日：2015-05-06

申请人： Sabre, Inc.

发明人： Ben Vinod ,  David Hobt

IPC分类号： G06Q10/02 ,  G06F17/30 ,  G06Q50/12

CPC分类号： G06Q10/02 ,  G06F16/2291 ,  G06Q50/12

摘要： A method is provided for booking a hotel room that improves the satisfaction level for a consumer and increases revenue for the hotelier. Consumers may benefit from being able to select property-specific and room-specific attributes for which they perceive enhanced value, while property-specific and room-specific attributes that a consumer does not particularly value may be avoided in an effort for the consumer to spend on features they desire. Further, hoteliers may benefit from being able to offer room-specific attributes and add-on features that create additional revenue streams for the hotel. Additionally, the transparency afforded the consumer of the room-specific attributes available versus those selected provides the consumer with a level of expectation that is more aligned with the hotel and the specific room they selected, thereby improving customer satisfaction.

摘要翻译： 提供一种用于预订酒店房间的方法，其提高消费者的满意度并且增加酒店经营者的收入。 消费者可以从能够选择属性特定的和特定于房间的属性来获益，因为他们认为增强的价值，而消费者不具有特殊价值的特定于房屋和房间的属性可能会被避免，以便消费者花费 对他们所期望的功能。 此外，酒店经营者可以从能够提供房间特定的属性和附加功能中获益，从而为酒店创造额外的收入来源。 此外，透明度为消费者提供了与房间相关的属性，而选择的则为消费者提供了与酒店和所选房间更一致的期望水平，从而提高了客户满意度。