公开(公告)号：US09881614B1

公开(公告)日：2018-01-30

申请号：US15205047

申请日：2016-07-08

Applicant: XEROX CORPORATION

Inventor： Raghuveer Thirukovalluru ,  Ragunathan Mariappan ,  Shourya Roy

IPC: G10L15/26 ,  G10L21/10 ,  G06F17/30

CPC classification number: G10L15/26 ,  G06F17/30616

Abstract: The disclosed embodiments illustrate methods and systems for summary generation of a real-time conversation. The method includes receiving a real-time conversation from a plurality of computing devices over a communication network. The method further includes determining one or more first features of the real-time conversation between at least a first user and a second user. The method further includes extracting one or more second features from the one or more first features, based on one or more pre-defined criteria. The method further includes generating a summary content of the real-time conversation, based on at least the extracted one or more second features and one or more annotations associated with the determined one or more first features by use of one or more trained classifier. Further, the method includes rendering the generated summary content on a user interface displayed on at least one of the plurality of computing devices.

公开(公告)号：US20180012598A1

公开(公告)日：2018-01-11

申请号：US15205047

申请日：2016-07-08

Applicant: XEROX CORPORATION

Inventor： Raghuveer Thirukovalluru ,  Ragunathan Mariappan ,  Shourya Roy

IPC: G10L15/26 ,  G10L21/10 ,  G06F17/30

CPC classification number: G10L15/26 ,  G06F17/30616

Abstract: The disclosed embodiments illustrate methods and systems for summary generation of a real-time conversation. The method includes receiving a real-time conversation from a plurality of computing devices over a communication network. The method further includes determining one or more first features of the real-time conversation between at least a first user and a second user. The method further includes extracting one or more second features from the one or more first features, based on one or more pre-defined criteria. The method further includes generating a summary content of the real-time conversation, based on at least the extracted one or more second features and one or more annotations associated with the determined one or more first features by use of one or more trained classifier. Further, the method includes rendering the generated summary content on a user interface displayed on at least one of the plurality of computing devices.

公开(公告)号：US09600788B2

公开(公告)日：2017-03-21

申请号：US13727648

申请日：2012-12-27

Applicant: Xerox Corporation

Inventor： Chithralekha Balamurugan ,  Koustuv Dasgupta ,  Karnam Saraschandra ,  Shourya Roy

IPC: G06Q10/06 ,  G06Q30/06

CPC classification number: G06Q10/0631 ,  G06Q30/0629 ,  G06Q30/0631

Abstract: The disclosed embodiments relates to a crowdsourcing directory system. The crowdsourcing directory system is configured for identifying and comparing one or more of a plurality of crowdsourcing platforms based on a plurality of attributes associated with each of the plurality of crowdsourcing platforms. The crowdsourcing directory system then recommends a set of crowdsourcing platforms from the one or more crowdsourcing platforms based on values of the plurality of attributes. The crowdsourcing directory system also maintains a repository of information pertaining to the plurality of crowdsourcing platforms. In an embodiment, the repository may be updated by implementing software adaptors configured to extract various information pertaining to the plurality of crowdsourcing platforms.

公开(公告)号：US20140257951A1

公开(公告)日：2014-09-11

申请号：US13787873

申请日：2013-03-07

Applicant: XEROX CORPORATION

Inventor： Laura E Celis ,  Shourya Roy

IPC: G06Q30/02

CPC classification number: G06Q50/01 ,  G06F3/0482 ,  G06Q20/10 ,  G06Q30/0208 ,  G06Q50/34 ,  G07F17/3204 ,  G07F17/3227 ,  G07F17/323 ,  G07F17/3241 ,  G07F17/3244 ,  G07F17/329

Abstract: According to embodiments illustrated herein there is provided methods and systems implementable on a computing device for remunerating one or more crowdworkers. The method comprising allotting at least one crowdworker from the one or more crowdworkers with a first lottery ticket from a set of lottery tickets on completion of a task allocated to the at least one crowdworker. One or more lottery tickets from the set of lottery tickets are selected by utilizing one or more techniques. Winnings are remunerated to each of a set of crowdworkers from the one or more crowdworkers associated with the one or more selected lottery tickets.

Abstract translation: 根据本文所示的实施例，提供了可在计算设备上实现的用于报酬一个或多个人群工作者的方法和系统。 该方法包括在完成分配给至少一个人群工作者的任务时从一组彩票中从一个或多个人群工作者中分配至少一个人群劳动者的第一彩票。 通过利用一种或多种技术来选择来自该组彩票的一张或多张彩票。 奖金从与一个或多个所选彩票相关联的一个或多个人群工作者中的每一组人群中得到报酬。

公开(公告)号：US20180068016A1

公开(公告)日：2018-03-08

申请号：US15259520

申请日：2016-09-08

Applicant: XEROX CORPORATION

Inventor： Shourya Roy ,  Deepali Semwal ,  Raghuram Krishnapuram

IPC: G06F17/30

CPC classification number: G06F16/335 ,  G06F16/3329 ,  G06F16/34 ,  G09B7/02

Abstract: A method and a system for response evaluation of users from electronic documents are disclosed. In an embodiment, one or more questions and a first response pertaining to each of the one or more questions are extracted from one or more first electronic documents. Further, a second response pertaining to each of the one or more extracted questions and metadata are extracted from one or more second electronic documents. For the second response pertaining to each of the one or more extracted questions, a score is determined based on one or more similarity measures that correspond to a category of each of the one or more extracted questions. Thereafter, the response evaluation is rendered on a user interface displayed on a display screen. The response evaluation comprises at least the determined score for the second response pertaining to each of the one or more extracted questions.

公开(公告)号：US20170364504A1

公开(公告)日：2017-12-21

申请号：US15183831

申请日：2016-06-16

Applicant: XEROX CORPORATION

Inventor： Sandipan Dandapat ,  Ragunathan Mariappan ,  Shourya Roy ,  Shreshtha Mundra

IPC: G06F17/27 ,  G06F17/24

CPC classification number: G06F17/279 ,  G06F17/241 ,  G06F17/2765 ,  H04M3/51 ,  H04M2203/401

Abstract: The disclosed embodiments illustrate methods data processing for real-time text analysis. The method includes receiving text content from a plurality of user-computing devices, wherein the text content comprises at least a current text segment and a previous text segment. The method further includes extracting one or more first features from the current text segment, wherein at least a first feature of the one or more first features corresponds to a difference between timestamps associated with each of the current text segment and the previous text segment. The method further includes categorizing the current text segment into a predetermined category of one or more predetermined categories, based on at least the one or more first features, automatically by utilizing a classifier. Further, the method includes predicting a likelihood of evolution of an attribute in the text content, based on the predetermined category associated with the current text segment.

公开(公告)号：US09538007B1

公开(公告)日：2017-01-03

申请号：US14930965

申请日：2015-11-03

Applicant: XEROX CORPORATION

Inventor： Ragunathan Mariappan ,  Shourya Roy

IPC: H04M3/00 ,  H04M5/00 ,  H04M3/51 ,  H04M3/523

CPC classification number: H04M3/5175 ,  H04M3/51 ,  H04M3/5232 ,  H04M2203/404 ,  H04M2203/551

Abstract: The disclosed embodiments illustrate methods and systems for managing a conversation between a first user and a customer care agent. The method includes extracting one or more features from a first conversation between said first user and said customer care agent. The first conversation corresponds to an ongoing conversation over an electronic communication medium. The method includes determining a score for a feature. The score indicates a deviation of a value of said feature from an average of values of said feature determined from historical conversations involving said first user. The method includes aggregating said score for each of said one or more features of said first conversation. Thereafter, the method includes redirecting said first conversation of said first user to a third user during said first conversation based on said aggregation. The third user manages said first conversation between said first user and said customer care agent.

Abstract translation: 所公开的实施例示出了用于管理第一用户和客户关怀代理之间的会话的方法和系统。 该方法包括从所述第一用户和所述客户关怀代理之间的第一对话中提取一个或多个特征。 第一个对话对应于通过电子通信介质进行的对话。 该方法包括确定特征的得分。 分数表示所述特征的值与从涉及所述第一用户的历史对话确定的所述特征的值的平均值的偏差。 该方法包括对所述第一对话的所述一个或多个特征中的每一个聚合所述得分。 此后，该方法包括基于所述聚合在所述第一对话期间将所述第一用户的所述第一对话重定向到第三用户。 第三用户管理所述第一用户和所述客户关怀代理之间的所述第一对话。

公开(公告)号：US20160246896A1

公开(公告)日：2016-08-25

申请号：US14628070

申请日：2015-02-20

Applicant: XEROX CORPORATION

Inventor： Akhil Arora ,  Sainyam Galhotra ,  Shourya Roy ,  Srinivas Virinchi

IPC: G06F17/30

CPC classification number: G06F16/9535 ,  G06Q50/01

Abstract: The disclosed embodiments illustrate methods and systems for identifying one or more target users, of a first content, from a social network. The disclosed method includes generating a graph comprising one or more nodes, representative of one or more users of the social network, and one or more edges connecting the one or more nodes. Thereafter, a first set of nodes is selected from the one or more nodes based on at least a first score and/or a second score. Finally, a third set of nodes is selected from the first set of nodes based on at least a polarity score associated with a second set of nodes, determined based on at least a first weight and a second weight, connected to each node in the first set of nodes, wherein the third set of nodes represents the one or more target users.

Abstract translation: 所公开的实施例示出了用于从社交网络识别第一内容的一个或多个目标用户的方法和系统。 所公开的方法包括生成包括表示社交网络的一个或多个用户的一个或多个节点以及连接该一个或多个节点的一个或多个边缘的图形。 此后，基于至少第一分数和/或第二分数从一个或多个节点中选择第一组节点。 最后，基于至少基于至少第一权重和第二权重确定的与第二组节点相关联的极性分数，从第一组节点中选择第三组节点，连接到第一节点中的每个节点 一组节点，其中第三组节点表示一个或多个目标用户。

公开(公告)号：US20160042476A1

公开(公告)日：2016-02-11

申请号：US14886675

申请日：2015-10-19

Applicant: Xerox Corporation

Inventor： Laura E. Celis ,  Shourya Roy

IPC: G06Q50/00 ,  G06F3/0482 ,  G07F17/32 ,  G06Q20/10 ,  G06Q50/34

CPC classification number: G06Q50/01 ,  G06F3/0482 ,  G06Q20/10 ,  G06Q30/0208 ,  G06Q50/34 ,  G07F17/3204 ,  G07F17/3227 ,  G07F17/323 ,  G07F17/3241 ,  G07F17/3244 ,  G07F17/329

Abstract: According to embodiments illustrated herein there is provided methods and systems implementable on a computing device for remunerating one or more crowdworkers. The method comprising allotting at least one crowdworker from the one or more crowdworkers with a first lottery ticket from a set of lottery tickets on completion of a task allocated to the at least one crowdworker. One or more lottery tickets from the set of lottery tickets are selected by utilizing one or more techniques. Winnings are remunerated to each of a set of crowdworkers from the one or more crowdworkers associated with the one or more selected lottery tickets.

Abstract translation: 根据本文所示的实施例，提供了可在计算设备上实现的用于报酬一个或多个人群工作者的方法和系统。 该方法包括在完成分配给至少一个人群工作者的任务时从一组彩票中从一个或多个人群工作者中分配至少一个人群劳动者的第一彩票。 通过利用一种或多种技术来选择来自该组彩票的一张或多张彩票。 奖金从与一个或多个所选彩票相关联的一个或多个人群工作者中的每一组人群中得到报酬。

公开(公告)号：US20150213393A1

公开(公告)日：2015-07-30

申请号：US14164313

申请日：2014-01-27

Applicant: Xerox Corporation

Inventor： Jacki O'Neill ,  Shourya Roy ,  David Martin

IPC: G06Q10/06

CPC classification number: G06Q10/063114 ,  G06Q10/063112

Abstract: Methods and systems for presenting a task information to a crowdworker. One or more tasks, performed by the crowdworker, are monitored. A historical task information pertaining to the one or more tasks, performed by the crowdworker, is determined based on the monitoring. Further, a predicted task information is determined based on the historical task information. The predicted task information is utilizable by the crowdworker to select one or more future tasks. The predicted task information includes at least one of a count of the one or more future tasks available for the crowdworker, estimated time to attempt the one or more future tasks, or wages associated with the one or more future tasks. At least one of the historical task information or the predicted task information is presented to the crowdworker.

Abstract translation: 向工作人员呈现任务信息的方法和系统。 一个或多个任务由人群工作者进行监控。 基于监视来确定由人群工作者执行的关于一个或多个任务的历史任务信息。 此外，基于历史任务信息确定预测任务信息。 预测的任务信息可由人群工作者利用来选择一个或多个未来任务。 所预测的任务信息包括可用于人群工作者的一个或多个未来任务的计数，尝试一个或多个未来任务的估计时间或与一个或多个未来任务相关联的工资中的至少一个。 将至少一个历史任务信息或预测任务信息呈现给人群工作者。