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1.
公开(公告)号:US07974212B2
公开(公告)日:2011-07-05
申请号:US12051129
申请日:2008-03-19
申请人: Yiu-Ming Leung , Jisun Park , BoRu Yan , Vincent Allio , Haoran Zheng , Jay Herbison
发明人: Yiu-Ming Leung , Jisun Park , BoRu Yan , Vincent Allio , Haoran Zheng , Jay Herbison
IPC分类号: H04J1/16
CPC分类号: H04M3/2236 , H04L41/5009 , H04L41/5087 , H04L41/509 , H04L41/5093 , H04M7/0084
摘要: Performance of endpoints, client devices and servers within a communication system, is monitored by collecting call quality data from each endpoint. The collected metric data is retrieved periodically from a database, categorized based on endpoint location and metric type, and compared to predefined thresholds for different endpoint types, metric categories, and call configurations. If an alert condition is met indicating a problem with quality of experience in the system, an alert is issued to an administrator.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能通过从每个端点收集呼叫质量数据进行监控。 收集的度量数据从数据库中定期检索,根据端点位置和度量类型分类,并与不同端点类型,度量类别和呼叫配置的预定义阈值进行比较。 如果满足指示系统体验质量问题的警报条件,则向管理员发出警报。
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2.
公开(公告)号:US20090237240A1
公开(公告)日:2009-09-24
申请号:US12051129
申请日:2008-03-19
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio , BoRu Yan , Haoran Zheng , Jay Herbison
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio , BoRu Yan , Haoran Zheng , Jay Herbison
IPC分类号: G08B21/00
CPC分类号: H04M3/2236 , H04L41/5009 , H04L41/5087 , H04L41/509 , H04L41/5093 , H04M7/0084
摘要: Performance of endpoints, client devices and servers within a communication system, is monitored by collecting call quality data from each endpoint. The collected metric data is retrieved periodically from a database, categorized based on endpoint location and metric type, and compared to predefined thresholds for different endpoint types, metric categories, and call configurations. If an alert condition is met indicating a problem with quality of experience in the system, an alert is issued to an administrator.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能通过从每个端点收集呼叫质量数据进行监控。 收集的度量数据从数据库中定期检索,根据端点位置和度量类型分类,并与不同端点类型,度量类别和呼叫配置的预定义阈值进行比较。 如果满足指示系统体验质量问题的警报条件,则向管理员发出警报。
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公开(公告)号:US08295191B2
公开(公告)日:2012-10-23
申请号:US12042153
申请日:2008-03-04
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio , Danny Levin , Haoran Zheng , Xu Liu , Jay Herbison
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio , Danny Levin , Haoran Zheng , Xu Liu , Jay Herbison
IPC分类号: G01R31/08
CPC分类号: H04L41/5067 , H04L41/022 , H04L41/5032 , H04W24/08
摘要: User quality of experience in a real time communication system is determined by analyzing endpoint performance metric reports correlated with performance factors of each endpoint in an endpoint profile for a more complete view of an audio/video quality of experience. Reports may include endpoint profile reports, which may be sent once at the beginning and then again only if an endpoint attribute changes; session reports, which include measured metric information and are sent at the conclusion of each session; and session interval reports, which also include metric information, but are sent during the session based on a period or a predefined threshold.
摘要翻译: 通过分析与端点配置文件中的每个端点的性能因素相关的端点性能度量报告来确定实时通信系统中的用户体验,以便更完整地观看音频/视频体验质量。 报告可以包括端点配置文件报告,其可以在开始时发送一次,然后仅在端点属性改变时再次发送; 会议报告,包括测量的度量信息,并在每个会话结束时发送; 以及会话间隔报告,其还包括度量信息,但是在会话期间基于周期或预定义阈值发送。
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公开(公告)号:US20090225670A1
公开(公告)日:2009-09-10
申请号:US12042153
申请日:2008-03-04
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio , Danny Levin , Haoran Zheng , Xu Liu , Jay Herbison
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio , Danny Levin , Haoran Zheng , Xu Liu , Jay Herbison
IPC分类号: G08C15/00
CPC分类号: H04L41/5067 , H04L41/022 , H04L41/5032 , H04W24/08
摘要: User quality of experience in a real time communication system is determined by analyzing endpoint performance metric reports correlated with performance factors of each endpoint in an endpoint profile for a more complete view of an audio/video quality of experience. Reports may include endpoint profile reports, which may be sent once at the beginning and then again only if an endpoint attribute changes; session reports, which include measured metric information and are sent at the conclusion of each session; and session interval reports, which also include metric information, but are sent during the session based on a period or a predefined threshold.
摘要翻译: 通过分析与端点配置文件中的每个端点的性能因素相关的端点性能度量报告来确定实时通信系统中的用户体验,以便更完整地观看音频/视频体验质量。 报告可以包括端点配置文件报告,其可以在开始时发送一次,然后仅在端点属性改变时再次发送; 会议报告,包括测量的度量信息,并在每个会话结束时发送; 以及会话间隔报告,其还包括度量信息,但是在会话期间基于周期或预定义阈值发送。
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公开(公告)号:US08503318B2
公开(公告)日:2013-08-06
申请号:US12894830
申请日:2010-09-30
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio
IPC分类号: H04J1/16
CPC分类号: H04L41/5009 , H04L41/046 , H04L41/5035 , H04L41/5087 , H04L43/04 , H04L43/0829 , H04L43/0852 , H04L43/087
摘要: Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能是通过质量监控服务器/应用程序从每个端点收集呼叫质量数据来确定的。 呼叫质量数据包括在每个呼叫期间基于网络和终端设备特性的预定义度量。 呼叫包括语音,视频和数据交换。 然后根据一致性公式汇总收集的度量值,并根据流量等因素进行分级。 最终的性能值用于对端点进行排序,从而首先考虑质量下降和基于诸如流量等因素的优先级。
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公开(公告)号:US20110019570A1
公开(公告)日:2011-01-27
申请号:US12894830
申请日:2010-09-30
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio
IPC分类号: H04L12/26
CPC分类号: H04L41/5009 , H04L41/046 , H04L41/5035 , H04L41/5087 , H04L43/04 , H04L43/0829 , H04L43/0852 , H04L43/087
摘要: Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能是通过质量监控服务器/应用程序从每个端点收集呼叫质量数据来确定的。 呼叫质量数据包括在每个呼叫期间基于网络和终端设备特性的预定义度量。 呼叫包括语音,视频和数据交换。 然后根据一致性公式汇总收集的度量值,并根据流量等因素进行分级。 最终的性能值用于对端点进行排序,从而首先考虑质量下降和基于诸如流量等因素的优先级。
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公开(公告)号:US07852784B2
公开(公告)日:2010-12-14
申请号:US12028896
申请日:2008-02-11
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio
IPC分类号: H04J1/16
CPC分类号: H04L41/5087 , H04L41/046 , H04L41/5009 , H04L41/5035 , H04L43/04 , H04L43/0829 , H04L43/0852 , H04L43/087
摘要: Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能是通过质量监控服务器/应用程序从每个端点收集呼叫质量数据来确定的。 呼叫质量数据包括在每个呼叫期间基于网络和终端设备特性的预定义度量。 呼叫包括语音,视频和数据交换。 然后根据一致性公式汇总收集的度量值,并根据流量等因素进行分级。 最终的性能值用于对端点进行排序,从而首先考虑质量下降和基于诸如流量等因素的优先级。
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公开(公告)号:US20090201824A1
公开(公告)日:2009-08-13
申请号:US12028896
申请日:2008-02-11
申请人: Yiu-Ming Leung , Jisun Park , Vincent Allio
发明人: Yiu-Ming Leung , Jisun Park , Vincent Allio
IPC分类号: H04L12/26
CPC分类号: H04L41/5087 , H04L41/046 , H04L41/5009 , H04L41/5035 , H04L43/04 , H04L43/0829 , H04L43/0852 , H04L43/087
摘要: Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first.
摘要翻译: 端点,客户端设备和通信系统中的服务器的性能是通过质量监控服务器/应用程序从每个端点收集呼叫质量数据来确定的。 呼叫质量数据包括在每个呼叫期间基于网络和终端设备特性的预定义度量。 呼叫包括语音,视频和数据交换。 然后根据一致性公式汇总收集的度量值,并根据流量等因素进行分级。 最终的性能值用于对端点进行排序,从而首先考虑质量下降和基于诸如流量等因素的优先级。
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公开(公告)号:US20090190726A1
公开(公告)日:2009-07-30
申请号:US12020749
申请日:2008-01-28
申请人: Wajih Yahyaoui , Yiu-Ming Leung , Jeu George , Jisun Park , Rahul D. Indurkar , Thomas J. Creath
发明人: Wajih Yahyaoui , Yiu-Ming Leung , Jeu George , Jisun Park , Rahul D. Indurkar , Thomas J. Creath
IPC分类号: H04M1/24
CPC分类号: H04M3/323 , H04M7/006 , H04M7/0084
摘要: End-to-end testing of a communications network, specifically a unified communications network, is accomplished by employing one or more sets of agents controlled by one or more organizers. Agents, capable of initiating, emulating, and recording various aspects of communication, are deployed such that call can be made through a wide range of network paths. Test scenarios defined dynamically based on network conditions or based on administrator input are executed by an organizer, which directs the agents reporting to it. Collected results are analyzed for subsequent reporting and/or corrective actions. Alert criteria may also be defined causing an alert to be issued if a significant fault is discovered.
摘要翻译: 通信网络,特别是统一通信网络的端到端测试是通过采用由一个或多个组织者控制的一组或多组代理来实现的。 部署能够启动,仿真和记录通信的各个方面的代理,使得能够通过广泛的网络路径进行呼叫。 根据网络条件或基于管理员输入动态定义的测试方案由组织者执行,组织者将代理报告指示给它。 分析收集的结果以便后续报告和/或纠正措施。 也可以定义警报标准,导致发现重大故障时发出警报。
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