Mounted Customer Service System with Integrated Media Processing Device

    公开(公告)号:US20240203214A1

    公开(公告)日:2024-06-20

    申请号:US18083234

    申请日:2022-12-16

    IPC分类号: G07G1/00

    CPC分类号: G07G1/0045

    摘要: Systems and methods are disclosed for providing customer initiated services to a mounted user interface device in a retail environment. At a user interface device, a customer scans an object missing a barcode or label, and the interface device connects to a remote customer service platform configured to detect the object and return to the interface device barcode data for the object, where a corresponding label is printed with the returned data. The user interface device may be automatically connected to a remote agent based on anonymized user data or based on scanned object data for providing particularly customized user services, such as explanations on how to use the object.

    System and methods for situational adaptive image capture improvements for barcode reading

    公开(公告)号:US11960960B2

    公开(公告)日:2024-04-16

    申请号:US18100222

    申请日:2023-01-23

    IPC分类号: G06K7/10 G06K7/14

    CPC分类号: G06K7/10722 G06K7/1413

    摘要: A method is disclosed for adjusting imaging parameters of a bioptic barcode reader. The method includes capturing, by an imaging assembly, an initial image of a target object having an indicia thereon. The imaging assembly captures the initial image according to an initial imaging parameter. The method further includes attempting to decode the indicia from the initial image, and responsive to being unable to decode the indicia, detecting a substantially static presence of the target object within a field of view (FOV) of the imaging assembly. The method then includes, responsive to detecting the substantially static presence of the target object within the FOV, adjusting the initial imaging parameter to a subsequent imaging parameter, wherein the subsequent imaging parameter is different than the initial imaging parameter.

    Bioptic Barcode Readers
    6.
    发明公开

    公开(公告)号:US20240119243A1

    公开(公告)日:2024-04-11

    申请号:US18544427

    申请日:2023-12-18

    IPC分类号: G06K7/10 G06K7/14

    CPC分类号: G06K7/10722 G06K7/1413

    摘要: A bioptic barcode reader has a housing having a lower housing portion with an upper surface and an upper housing portion extending above the lower housing portion. A generally horizontal window is positioned at the upper surface, a generally upright window is positioned in the upper housing portion, and an imaging assembly having a primary field-of-view and a set of optical components are positioned within the interior region. The housing has a width greater than or equal to 5 inches and less than or equal to 7 inches, the lower housing portion has a height greater than or equal to 3 inches, the upper housing portion has a height greater than or equal to 4 inches and less than or equal to 6 inches, and the upper surface has a length greater than or equal to 6 inches and less than or equal to 8 inches.

    Industrial digital barcode reader

    公开(公告)号:US11907799B2

    公开(公告)日:2024-02-20

    申请号:US17706089

    申请日:2022-03-28

    IPC分类号: G06K7/10 G06K7/14

    CPC分类号: G06K7/10554 G06K7/1413

    摘要: A convertible slot scanner assembly for capturing at least one object appearing in a field of view (FOV) is provided that includes an imaging assembly, a controller, an image decoder, a chassis, a first window, and a housing. The chassis is configured to accommodate the imaging assembly and includes an optical cavity, an opening, and a flange portion at least partially surrounding the opening. The first window is configured to at least partially cover the opening of the chassis. The housing includes a housing cavity that is dimensioned to at least partially accommodate the chassis. The housing is positionable in a first, horizontal configuration and a second, vertical configuration. In the horizontal configuration, the first window is in a generally horizontal orientation. In the vertical configuration, the first window is in a generally upright orientation.

    Weigh platter assembly with off-platter detection

    公开(公告)号:US11815390B2

    公开(公告)日:2023-11-14

    申请号:US17740084

    申请日:2022-05-09

    摘要: A weigh platter assembly includes a weigh platter having a proximal edge and a lateral edge and an off-platter detection assembly. The off-platter detection assembly has an assembly field-of-view (field-of-view) extending from the proximal edge and constrained to have an assembly central field-of-view axis substantially parallel to the lateral edge and at least one lateral boundary substantially adjacent to the lateral edge. A light emission assembly has a light source and emits a light away from the proximal edge. A light detection assembly has a light sensor and detects at least a portion of the light reflected towards the proximal edge. A controller allows the measured weight to be recorded in response to a first value from the light detection assembly and prevents the measured weight from being recorded and/or provides an alert in response to a second value from the light detection assembly.