公开(公告)号：US10789957B1

公开(公告)日：2020-09-29

申请号：US15887624

申请日：2018-02-02

Applicant: Sprint Communications Company L.P.

Inventor： Hemant V. Tiwari

IPC: H04L12/28 ,  G10L17/00 ,  H04L29/12 ,  H04L29/06 ,  H04W12/06 ,  H04L29/08

Abstract: A method of providing electronic home assistant service. The method comprises processing a first audio received from a microphone of an electronic home assistant by a voice recognition application executing on the electronic home assistant into a first parsed digital signal, providing the parsed digital signal by the voice recognition application to a plurality of applications executing on the electronic home assistant, receiving an exclusive access to parsed digital signals request by the voice recognition application from a wireless communication service account self-service client application executing on the electronic home assistant, processing a second audio received from the microphone of the electronic home assistant by the voice recognition application to form a second parsed digital signal, and providing the second parsed digital signal exclusively to the wireless communication service account self-service client application.

公开(公告)号：US09871768B1

公开(公告)日：2018-01-16

申请号：US15602057

申请日：2017-05-22

Applicant: Sprint Communications Company L.P.

Inventor： Amar N. Ray ,  James P. Sisul

IPC: H04L12/28 ,  H04L29/06 ,  H04L12/725 ,  H04L12/749

CPC classification number: H04L63/04 ,  H04L45/306 ,  H04L45/741 ,  H04L63/105 ,  H04L63/166 ,  H04L69/08 ,  H04L69/167 ,  H04L69/24

Abstract: Systems and methods discussed herein relate to enabling communications between IPv4 and IPv6 hosts using a communication channel in a trusted security zone associated with a first host to determine the IP-versions and/or other security features that may be present or enabled on the first host or the second host.

公开(公告)号：US09413664B1

公开(公告)日：2016-08-09

申请号：US12235792

申请日：2008-09-23

Applicant: Yaojun Sun

Inventor： Yaojun Sun

IPC: G06F13/00 ,  H04L12/801 ,  H04L12/891 ,  G06F11/34

CPC classification number: H04L47/10 ,  G06F11/3466 ,  H04L47/28 ,  H04L47/41

Abstract: Systems, methods, and computer-readable media for resuming a media object presented on a device following a data loss event that interrupts the presentation of the media object, wherein streaming services are used to deliver the media object are provided. A physical disconnection that occurs at a point during the presentation of the media object is recognized. The physical disconnection is recognized based on an identification that media data has not been received by the device within a predetermined time period. Upon recognition of the physical disconnection, the presentation of the media object is automatically paused. After detecting reestablishment of a physical connection, the media object is resumed as though no interruption occurred. A resume request is communicated to a streaming control agent to provide an indication that the streaming control agent should continue delivering media data to the device.

Abstract translation: 提供了用于恢复在中断媒体对象呈现的数据丢失事件之后在设备上呈现的媒体对象的系统，方法和计算机可读介质，其中使用流传输服务来传送媒体对象。 识别在媒体对象呈现期间发生的物理断开。 基于在预定时间段内没有被设备接收到媒体数据的标识来识别物理断开。 在识别到物理断开连接时，媒体对象的呈现被自动暂停。 检测到重新建立物理连接后，恢复媒体对象，就好像没有发生中断。 恢复请求被传送到流控制代理以提供流控制代理应该继续向该设备传送媒体数据的指示。

公开(公告)号：US5448633A

公开(公告)日：1995-09-05

申请号：US220761

申请日：1994-03-30

Applicant: Barbara H. Jamaleddin ,  Adrian Toader ,  Jose A. Valdez ,  Ruben J. Zaragoza

Inventor： Barbara H. Jamaleddin ,  Adrian Toader ,  Jose A. Valdez ,  Ruben J. Zaragoza

IPC: H04M3/42 ,  H04M15/00 ,  H04M17/00 ,  H04Q3/00

CPC classification number: H04M15/90 ,  H04M15/00 ,  H04M17/00 ,  H04M3/4228 ,  H04Q3/0029 ,  H04M2215/016 ,  H04Q2213/13512 ,  H04Q2213/13524

Abstract: The present invention is a telecommunications system for allowing a business to control customer service. The system is comprised of a switching network and an enhanced services platform. Calls from the customer to the business are routed to the enhanced services platform by the switching network. Using codes acquired from the customer and the switching network, the enhanced services platform identifies a program specified by the business and also retrieves customer information. The information contains an account of telecommunications available, and the customer is connected to the business as long as a pre-determined amount is in the account. Action is taken when a second pre-determined amount remains. The customer is allowed to refresh the account and the enhanced services platform is capable of collecting information from the customer as a pre-requisite to customer service.

Abstract translation: 本发明是允许企业控制客户服务的电信系统。 该系统由交换网络和增强型业务平台组成。 来自客户到业务的呼叫由交换网络路由到增强业务平台。 使用从客户和交换网络获取的代码，增强的服务平台识别由业务指定的程序，并且还检索客户信息。 信息包含可用的电信帐户，只要帐户中有预先确定的金额，客户就连接到业务。 当第二预定金额仍然存在时采取行动。 允许客户刷新帐户，增强型服务平台能够从客户收集信息作为客户服务的先决条件。

公开(公告)号：US10522921B2

公开(公告)日：2019-12-31

申请号：US15852294

申请日：2017-12-22

Applicant: Sprint Communications Company L.P.

Inventor： Akin Ozozlu ,  Nagi A. Mansour ,  Kevin Almon Hart ,  Noman Muzaffar Alam

IPC: H01Q21/24 ,  H01Q21/06 ,  H04W76/14 ,  H04B7/06 ,  H04B7/08 ,  H04W52/02 ,  H04W92/18 ,  H04W4/70

Abstract: A battery-powered wireless communication device has internal antennas. In the wireless communication device, transceiver circuitry wirelessly receives external antenna data that indicates on/off status, reserve battery power, and geometric earth-orientation for the individual antennas in a different wireless communication device. Baseband circuitry determines internal antenna data that indicates the on/off status, reserve battery power, and geometric earth-orientation for the internal antennas. The baseband circuitry executes a user application that generates and consumes user data. The baseband circuitry selects a set of the internal antennas to serve the user application based on the internal antenna data and the external antenna data. The transceiver circuitry wirelessly exchanges the user data over the selected set of the internal antennas.

公开(公告)号：US08484707B1

公开(公告)日：2013-07-09

申请号：US13156438

申请日：2011-06-09

Applicant: Lyle T. Bertz ,  Robert H. Burcham ,  Jason R. Delker

Inventor： Lyle T. Bertz ,  Robert H. Burcham ,  Jason R. Delker

IPC: G06F21/00

CPC classification number: B60R25/24

Abstract: A method for granting secure network access comprising requesting, by a mobile device, access to a network via an access point; receiving a passcode from the access point; sending a message including the passcode and an indicia back to the access point; and generating, by the access point, a secure key based on the indicia, the secure key providing network access to the mobile device.

Abstract translation: 一种用于授予安全网络接入的方法，包括由移动设备请求经由接入点对网络的接入; 从接入点接收密码; 向所述接入点发送包括所述密码和标记的消息; 以及由所述接入点生成基于所述标记的安全密钥，所述安全密钥提供对所述移动设备的网络访问。

公开(公告)号：US08391465B1

公开(公告)日：2013-03-05

申请号：US13016714

申请日：2011-01-28

Applicant: Shane Porter

Inventor： Shane Porter

IPC: H04M3/00

CPC classification number: H04M3/5238 ,  H04M3/5175 ,  H04M3/5237 ,  H04M2201/12

Abstract: A system for automatically collecting, displaying, analyzing and projecting data associated with inbound and outbound calls at a plurality of customer care call centers is presented. The system comprises a computer system, a memory, and an application stored in the memory that, when executed by the computer system, stores inbound call metrics about calls to a plurality of customer care call centers, and stores outbound call metrics about calls directed outbound from the plurality of customer care call centers. The system further determines a current call handling status of the plurality of customer care call centers, projects a future status of the plurality of customer care call centers based on the inbound call metrics, on the outbound call metrics, on the current call handling status, and on a call handling plan, and performs an action based on the projected future status of the plurality of customer care call centers.

Abstract translation: 提出了一种用于在多个客户服务呼叫中心自动收集，显示，分析和投影与入站和出站呼叫相关联的数据的系统。 该系统包括计算机系统，存储器和存储在存储器中的应用，当由计算机系统执行时，存储关于呼叫到多个客户服务呼叫中心的入站呼叫指标，并且存储关于呼叫定向出站的出站呼叫指标 来自多个客户服务呼叫中心。 该系统进一步确定多个客户服务呼叫中心的当前呼叫处理状态，基于呼入呼叫度量，根据当前呼叫处理状态在出站呼叫指标上投射多个客户服务呼叫中心的未来状态， 以及呼叫处理计划，并且基于多个客户服务呼叫中心的预计未来状态来执行动作。

公开(公告)号：US07769805B1

公开(公告)日：2010-08-03

申请号：US11395190

申请日：2006-03-31

Applicant: James D. Barnes ,  Sanjay Kumar Sharma ,  Robin D. Katzer

Inventor： James D. Barnes ,  Sanjay Kumar Sharma ,  Robin D. Katzer

IPC: G06F15/16 ,  G06F3/00

CPC classification number: H04L67/2847 ,  G06F9/44505 ,  G06F9/451 ,  G06F17/30902 ,  H04L67/04 ,  H04L67/2852 ,  H04L67/289 ,  H04L67/36 ,  H04M1/72561 ,  H04M2250/64

Abstract: A system for personalizing a user experience on a mobile computing device is provided. The system includes a user environment component associated with the mobile computing device. The user environment component is operable for generating a navigational data associated with interactions with the mobile computing device by the user. The system includes a server in communication with the mobile computing device and has an associated user environment manager component. The user environment manager component is operable for processing the navigational data and cache information associated with the user interactions. The server is operable for using the navigational data and other user information to select content to be provided to the user environment component.

Abstract translation: 提供了一种用于在移动计算设备上个性化用户体验的系统。 该系统包括与移动计算设备相关联的用户环境组件。 用户环境组件可操作用于生成与用户与移动计算设备的交互相关联的导航数据。 该系统包括与移动计算设备通信的服务器并且具有相关联的用户环境管理器组件。 用户环境管理器组件可操作用于处理与用户交互相关联的导航数据和高速缓存信息。 服务器可操作用于使用导航数据和其他用户信息来选择要提供给用户环境组件的内容。

公开(公告)号：US10419368B1

公开(公告)日：2019-09-17

申请号：US15937774

申请日：2018-03-27

Applicant: Sprint Communications Company L.P.

Inventor： Jaideepsinh Gohil

IPC: H04L29/14 ,  H04L12/861 ,  H04L29/08

Abstract: A method of processing data message in a computer system comprising a plurality of message queuing nodes, message processing nodes, and coordinating nodes. The method comprises adding a node to the computing system, determining the IP address and node identity number of the added node by a monitor Java archive (JAR) executing on a coordinating node of the computing system, sending the IP address and node identity number via a Java management extension (JMX) connector client of the monitor JAR to each of the message queuing nodes and message processing nodes via a Java management extension (JMX) connector associated with an MBean of each of the message queuing nodes and message processing nodes, where the MBeans encapsulates a configuration file, whereby each of the configuration files are updated with the IP address and the node identity number of the added message queuing node.

公开(公告)号：US09547653B1

公开(公告)日：2017-01-17

申请号：US12342511

申请日：2008-12-23

Applicant: Jeffrey R. Contino ,  Warren B. Cope ,  Douglas Alan Olding

Inventor： Jeffrey R. Contino ,  Warren B. Cope ,  Douglas Alan Olding

IPC: G06F17/30

CPC classification number: G06F17/30082 ,  G06F11/1446

Abstract: A configuration message is received from a first computer system. In response to the configuration message, a first wireless device is enumerated on the first computer system as locally attached mass storage. A registration message is sent to a wireless network. File information about a shared file is received from a second wireless device. The second wireless device is enumerated on a second computer system as locally attached mass storage. A shared block of data is received from the second wireless device. The shared block of data is sent to the first computer system as data that is stored on a locally attached mass storage device.

Abstract translation: 从第一计算机系统接收配置消息。 响应于配置消息，在第一计算机系统上列举第一无线设备作为本地附接的大容量存储器。 注册消息被发送到无线网络。 从第二无线设备接收关于共享文件的文件信息。 在第二计算机系统上枚举第二无线设备作为本地连接的大容量存储。 从第二无线设备接收共享的数据块。 共享的数据块作为存储在本地连接的大容量存储设备上的数据发送到第一计算机系统。