Methods, systems and computer program products for enhanced call screening
    3.
    发明授权
    Methods, systems and computer program products for enhanced call screening 有权
    方法,系统和计算机程序产品,用于增强呼叫筛选

    公开(公告)号:US08948351B2

    公开(公告)日:2015-02-03

    申请号:US12251086

    申请日:2008-10-14

    申请人: Rajesh Gopal

    发明人: Rajesh Gopal

    IPC分类号: H04M1/64 H04M3/533 H04M7/00

    摘要: This disclosure details the implementation of methods, systems and computer program products for enhanced call screening (hereinafter, “ECS”). ECS systems implement a live call screening application whereby users may hear voicemail messages in real time as they are being recorded, decide whether or not they wish to talk to the caller leaving the message, and engage the caller in two-way communications by indicating interest in doing so. In one embodiment, a method is disclosed, comprising: receiving a voicemail recording phase indicator, wherein the voicemail recording phase indicator indicates initiation of a recording phase for an incoming voice message by a voicemail server; establishing a communicative connection between the voicemail server and a call recipient device in response to the voicemail recording phase indicator; instructing transmission of a data stream from the voicemail server to the call recipient device via the communicative connection, the data stream comprising the incoming voice message in real-time recording progress.

    摘要翻译: 本公开详细说明了用于增强呼叫筛选(以下称为“ECS”)的方法,系统和计算机程序产品的实现。 ECS系统实施实时呼叫筛选应用,用户可以在记录时实时听到语音邮件消息,决定是否希望与来电者进行通话,离开消息,并通过指示兴趣使呼叫方进行双向通信 在这样做。 在一个实施例中,公开了一种方法,包括:接收语音邮件记录阶段指示符,其中所述语音邮件记录阶段指示符指示由语音邮件服务器启动用于输入语音消息的记录阶段; 响应于所述语音邮件记录阶段指示符,在所述语音邮件服务器和呼叫接收者设备之间建立通信连接; 指示经由所述通信连接将数据流从所述语音邮件服务器传送到所述呼叫接收者设备,所述数据流包括所述传入语音消息以实时记录进度。

    Monitoring and overriding features for telephone service system
    4.
    发明授权
    Monitoring and overriding features for telephone service system 有权
    监控和覆盖电话服务系统的功能

    公开(公告)号:US08855288B2

    公开(公告)日:2014-10-07

    申请号:US13678729

    申请日:2012-11-16

    摘要: A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. The system and method determine a redirecting number from which the incoming call was forwarded. The system and method then initiates a second call to the user and a voice path is established connecting the forwarded call to the second call. Thereafter, the user is notified, for example, with a distinct ring at the user's telephone, of the option that the user may monitor and override the forwarded call. The system and method can also execute procedures to actuate the options elected by the user.

    摘要翻译: 公开了一种用于监视和/或覆盖转发呼叫的用户的系统和方法。 通常,转发的呼叫最初是从呼叫者到用户的传入呼叫,然后转发到远程服务系统,例如远程消息系统。 系统和方法确定转接来电的重定向号码。 系统和方法然后发起对用户的第二次呼叫,建立将转发的呼叫连接到第二呼叫的语音路径。 此后,用户可以通过用户电话上的不同的环通知用户可以监视和覆盖转发的呼叫的选项。 系统和方法还可以执行程序来激活用户选择的选项。

    METHOD AND END-USER DEVICE FOR MESSAGING
    5.
    发明申请
    METHOD AND END-USER DEVICE FOR MESSAGING 有权
    用于消息传送的方法和最终用户设备

    公开(公告)号:US20130279681A1

    公开(公告)日:2013-10-24

    申请号:US13908515

    申请日:2013-06-03

    申请人: Moshe Weiner

    发明人: Moshe Weiner

    IPC分类号: H04M3/42

    摘要: An end-user device and method for messaging, includes: enabling an initiating user, using an end-user device, to choose at least one target user and to subsequently press a dedicated button selected from a set of dedicated buttons that includes one or more dedicated buttons; and in response to pressing the dedicated button preceded by choosing the at least one target user, enabling sending to the at least one target user a respective message, wherein a type of the respective message corresponds to the dedicated button, pressed by the initiating user.

    摘要翻译: 终端用户设备和用于消息的方法包括:使用最终用户设备使启动用户能够选择至少一个目标用户,并且随后按下从一组专用按钮中选择的专用按钮,所述专用按钮包括一个或多个 专用按钮 并且响应于在选择所述至少一个目标用户之前按下所述专用按钮,使得能够向所述至少一个目标用户发送相应的消息,其中所述相应消息的类型对应于由所述发起用户按下的所述专用按钮。

    Voicemail screening and call retrieval
    6.
    发明授权
    Voicemail screening and call retrieval 有权
    语音信箱筛选和呼叫检索

    公开(公告)号:US08565219B2

    公开(公告)日:2013-10-22

    申请号:US11416021

    申请日:2006-05-02

    IPC分类号: H04L12/66 H04M11/10 H04M3/42

    摘要: Handling an incoming call from a caller to a user includes prompting a caller to record a message to the user and sending a special command to a user communication device indicting that the incoming call is available for screening and retrieving. In response to the user indicating a desire to screen the incoming call, the user listens to the message while the caller is leaving the message. In response to the user indicating a desire to retrieve the incoming call, the call is transferred to the user communication device. In response to the user indicating a desire to screen the call, an incoming media stream from the incoming call may be forked so that the message is being recorded while the user is listening to the message at the user communication device.

    摘要翻译: 处理从呼叫者到用户的来电包括提示呼叫者向用户记录消息并向用户通信设备发送特殊命令,指示该呼入可用于筛选和检索。 响应于用户指示屏幕来电的期望,用户在呼叫者离开消息时收听消息。 响应于用户指示检索呼入呼叫的需要,呼叫被传送到用户通信设备。 响应于用户指示屏幕呼叫的期望,来自呼入呼叫的传入媒体流可能被分叉,以便在用户正在用户通信设备收听消息时正在记录消息。

    Realtime call screening
    7.
    发明授权
    Realtime call screening 有权
    实时通话筛选

    公开(公告)号:US08374319B1

    公开(公告)日:2013-02-12

    申请号:US10205688

    申请日:2002-07-26

    IPC分类号: H04M1/64

    摘要: The present invention is generally related to methods for use in connection with network-based messaging systems and related systems. In accordance with a particular embodiment, the method includes receiving a call at the network-based messaging system and providing a notification to a subscriber of the network-based messaging system that the call has been received and that a message for the subscriber is to be recorded. The subscriber is located remotely from the network-based messaging system. In accordance with another particular embodiment, the system includes a computer server and a notification module. The computer server is associated with the remote subscriber terminal and includes a voice message storage unit to store voice messages. The notification module is to notify the remote subscriber terminal when a call is received at the computer server and when a voice message is to be recorded.

    摘要翻译: 本发明通常涉及与基于网络的消息系统和相关系统相关联的方法。 根据特定实施例,该方法包括在基于网络的消息收发系统处接收呼叫,并向基于网络的消息收发系统的用户提供通知,呼叫已经被接收,并且用户的消息将被 记录。 用户远离基于网络的消息系统。 根据另一特定实施例,系统包括计算机服务器和通知模块。 计算机服务器与远程用户终端相关联并且包括用于存储语音消息的语音消息存储单元。 通知模块是在计算机服务器处接收到呼叫并且要记录语音消息时通知远程用户终端。

    Network support for voice mail preemption
    8.
    发明授权
    Network support for voice mail preemption 有权
    网络支持语音邮件抢占

    公开(公告)号:US08126436B2

    公开(公告)日:2012-02-28

    申请号:US11811807

    申请日:2007-06-12

    IPC分类号: H04M11/10

    CPC分类号: H04M3/533 H04M2203/4563

    摘要: An apparatus in one example has: a mobile terminal operatively coupled to a mobile switching center; a subscriber database operatively coupled to the mobile switching center; a first terminal operatively coupled to the mobile switching center; a voice mail system operatively coupled to the mobile switching center; and a voice mail functionality whereby a voice mail message is created from the first terminal, and whereby the first terminal is accessible from a mobile terminal at least during a period in which the voice mail message is being created.

    摘要翻译: 一个示例中的装置具有:可操作地耦合到移动交换中心的移动终端; 可操作地耦合到移动交换中心的用户数据库; 操作地耦合到所述移动交换中心的第一终端; 可操作地耦合到移动交换中心的语音邮件系统; 以及语音邮件功能,从而从第一终端创建语音邮件消息,并且由此至少在语音邮件消息被创建的时段期间,可以从移动终端访问第一终端。

    Techniques for listening to a caller leaving a voicemail message in real-time and real-time pick up of a call
    9.
    发明授权
    Techniques for listening to a caller leaving a voicemail message in real-time and real-time pick up of a call 有权
    用于监听来电者实时和实时接听电话的语音邮件消息的技术

    公开(公告)号:US08116299B2

    公开(公告)日:2012-02-14

    申请号:US11448279

    申请日:2006-06-07

    IPC分类号: H04L12/66

    CPC分类号: H04M3/533 H04M2203/4563

    摘要: In one embodiment, techniques allow a callee to listen to a caller leaving a voicemail message on a voicemail system. An applications oriented network (AON) device is configured to detect a connection to a voicemail system when a caller calls a callee. A notification message is then sent to the callee that indicates a voicemail message is being left. The callee is presented options in which the callee can decide to listen to the voicemail message in real time as it is being left by the caller. Also, the callee may answer the call from the caller as the voicemail message is being left. The applications oriented network device receives a response indicating whether the callee wants to listen to the voicemail message or not. If the callee wants to listen to the voicemail message, the applications oriented network device sends a copy of the voicemail message being left by the caller as it is being received from the caller.

    摘要翻译: 在一个实施例中,技术允许被呼叫者监听呼叫者在语音邮件系统上留下语音邮件消息。 一个面向应用的网络(AON)设备被配置为当呼叫者呼叫被叫者时检测到一个语音邮件系统的连接。 然后,通知消息被发送到被叫方,指示正在留下语音邮件消息。 被呼叫者被提出选项,被叫方可以决定在呼叫者留下的时候立即收听语音信箱。 此外,当留言留言时,被叫方可以接听来电者的呼叫。 面向应用的网络设备接收到指示被叫方是否希望收听语音邮件消息的响应。 如果被叫方想要收听语音邮件消息,那么面向应用的网络设备就会从被叫方接收到的呼叫者发送留言的副本。

    Systems and methods for providing call monitoring service for multiple telecommunications units
    10.
    发明授权
    Systems and methods for providing call monitoring service for multiple telecommunications units 有权
    为多个电信单元提供呼叫监控服务的系统和方法

    公开(公告)号:US08081737B2

    公开(公告)日:2011-12-20

    申请号:US12468976

    申请日:2009-05-20

    申请人: Henry Kafka

    发明人: Henry Kafka

    IPC分类号: H04M1/24 H04M3/08 H04M3/22

    摘要: Systems and methods provide a call monitoring service for multiple telecommunications units. When an incoming communication directed to a subscriber's simultaneous ring number is received, outgoing communications are placed to each of the telecommunications units associated with the subscriber's simultaneous ring number. A determination is made as to whether the incoming communication should be routed to the voice mail system. If the incoming communication should be routed to the voice mail system and the call monitoring service is activated, a communication between the calling party and the voice mail system is established. A determination is made as to whether a user of one of the telecommunications units takes an action to connect to the communication between the calling party and the voice mail system. If an action is detected, then a communication between the calling party, the voice mail system, and the telecommunications unit is established.

    摘要翻译: 系统和方法为多个电信单元提供呼叫监控服务。 当接收到指向订户的同时呼叫号码的传入通信时,将出局通信放置到与用户的同时呼叫号码相关联的每个电信单元。 确定进入的通信是否应被路由到语音邮件系统。 如果进入的通信应该被路由到语音邮件系统并且呼叫监视服务被激活,则建立主叫方和语音邮件系统之间的通信。 确定电信单元之一的用户是否采取动作来连接主叫方和语音邮件系统之间的通信。 如果检测到动作,则建立呼叫方,语音邮件系统和电信单元之间的通信。