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    COLLABORATIVE DUE DILIGENCE REVIEW SYSTEM
    3.
    发明公开
    COLLABORATIVE DUE DILIGENCE REVIEW SYSTEM 审中-公开

    公开(公告)号：US20240354706A1

    公开(公告)日：2024-10-24

    申请号：US18759444

    申请日：2024-06-28

    申请人： NASDAQ, INC.

    发明人： Bret BERESFORD-WOOD ,  Amanda GROSSE

    IPC分类号： G06Q10/10 ,  G06F16/16 ,  G06Q10/06 ,  G06Q10/0631 ,  G06F40/14

    CPC分类号： G06Q10/103 ,  G06F16/168 ,  G06Q10/06 ,  G06Q10/063114 ,  G06F40/14 ,  Y10S707/99931

    摘要： A system for providing a virtual data room for conducting due diligence on a plurality of documents that are remotely located and accessible over a computer network by a plurality of users using client computer systems. Documents are retrieved from the remote system and presented to a user on their local computing system for review and conducting due diligence tasks thereon. Based on the interaction the user has with the displayed document, due diligence status values that are associated with the display document are updated and stored with the virtual data room system. A display request is received and based on the request a display characteristic is calculated for a folder that includes a set of documents. The display characteristic is determined based on the due diligence status values of all of the documents within the folder.

    Apparatus and a method for the generation of productivity data
    4.
    发明授权
    Apparatus and a method for the generation of productivity data 有权

    公开(公告)号：US12124985B1

    公开(公告)日：2024-10-22

    申请号：US18406889

    申请日：2024-01-08

    申请人： The Strategic Coach Inc.

    发明人： Barbara Sue Smith ,  Daniel J. Sullivan

    IPC分类号： G06Q10/06 ,  G02B27/00 ,  G06Q10/0639 ,  G10L15/22 ,  H04L67/306

    CPC分类号： G06Q10/0639 ,  G02B27/0093 ,  G10L15/22 ,  H04L67/306

    摘要： An apparatus for the generation of productivity data is disclosed. The apparatus includes at least a processor and a memory communicatively connected to the at least a processor. The memory instructs the processor to receive a user profile from a user, wherein the user profile comprises industrial data. The memory instructs the processor to identify an attention parameter as a function of the industrial data and a plurality of industrial stimuli, wherein identifying the attention parameter comprises receiving physiological data from a plurality of sensors. The memory instructs the processor to generate an engagement element as a function of the attention parameter. The memory instructs the processor to determine productivity data as a function of the engagement element. The memory instructs the processor to generate a notification as a function of the productivity data. The memory instructs the processor to display the notification using a display device.

    Automated guest activity detection
    5.
    发明授权
    Automated guest activity detection 有权

    公开(公告)号：US12124983B2

    公开(公告)日：2024-10-22

    申请号：US17463029

    申请日：2021-08-31

    申请人： LAS VEGAS SANDS CORP.

    发明人： Matthew Perkins ,  Meg Russell ,  Yue Woon Hiang

    IPC分类号： G06Q10/06 ,  G06K9/00 ,  G06Q10/0633 ,  G06Q50/12 ,  G06V40/16 ,  H04B17/318 ,  H04W4/02 ,  H04W4/30

    CPC分类号： G06Q10/0633 ,  G06Q50/12 ,  G06V40/172 ,  H04B17/318 ,  H04W4/023 ,  H04W4/30

    摘要： A system for predicting a particular intended action of a guest on a resort property is provided, the system including a server configured to connected to and to receive data from a mobile device of the guest or via camera images of the guest; a plurality of interaction devices, each of the interaction devices being configured to connect to the mobile device when the guest is within a particular distance of a respective interaction device and/or capture digital images of the guest, wherein the server is configured to obtain guest information from the respective interaction device; and a processor configured, based on the guest information, to make a prediction of the guest's intended action or destination; and to initiate a business workflow within the resort property based upon the prediction of that guest's intended action or destination.

    Systems and processes for bias removal in a predictive performance model
    6.
    发明授权
    Systems and processes for bias removal in a predictive performance model 有权

    公开(公告)号：US12124956B2

    公开(公告)日：2024-10-22

    申请号：US18348875

    申请日：2023-07-07

    申请人： Cangrade, Inc.

    发明人： Steven Lehr ,  Gershon Goren ,  Liana Epstein

    IPC分类号： G06N3/08 ,  G06Q10/06 ,  G06Q10/0639

    CPC分类号： G06N3/08 ,  G05B2219/33044 ,  G06Q10/06398

    摘要： A hardware processor can receive a set of input data individually describing a particular asset associated with an entity. The hardware processor can receive a set of inputs individually responsive to a respective subset of a plurality of queries for a particular user. The hardware processor can generate a predictive model based on the set of input data. The hardware processor can calculate a predictive outcome for the particular user by applying the predictive model to the set of inputs. The hardware processor can identify a target score impacting the predictive outcome for the particular user. The hardware processor can assign a training program to the particular user corresponding to the target score.

    Techniques for benchmarking performance in a contact center system
    8.
    发明授权
    Techniques for benchmarking performance in a contact center system 有权

    公开(公告)号：US12120268B2

    公开(公告)日：2024-10-15

    申请号：US18197482

    申请日：2023-05-15

    申请人： Afiniti, Ltd.

    发明人： Zia Chishti

    IPC分类号： H04M3/00 ,  G06Q10/06 ,  G06Q10/0639 ,  H04L12/66 ,  H04M3/51 ,  H04M3/523 ,  H04M5/00

    CPC分类号： H04M3/5175 ,  G06Q10/06 ,  G06Q10/06393 ,  H04M3/5191 ,  H04M3/5233 ,  Y04S10/50

    摘要： Techniques for benchmarking performance in a contact center system are disclosed. In one particular embodiment, the techniques may be realized as a method for benchmarking contact center system performance comprising cycling, by at least one computer processor configured to perform contact center operations, between a first contact-agent pairing strategy and a second contact-agent pairing strategy for pairing contacts with agents in the contact center system; determining an agent-utilization bias in the first contact-agent pairing strategy comprising a difference between a first agent utilization of the first contact-agent pairing strategy and a balanced agent utilization; and determining a relative performance of the second contact-agent pairing strategy compared to the first contact-agent pairing strategy based on the agent-utilization bias in the first contact-agent pairing strategy.

    VIRTUAL MEETING RECOMMENDATION BASED UPON USER BEHAVIORAL TREND
    9.
    发明公开
    VIRTUAL MEETING RECOMMENDATION BASED UPON USER BEHAVIORAL TREND 审中-公开

    公开(公告)号：US20240330866A1

    公开(公告)日：2024-10-03

    申请号：US18192030

    申请日：2023-03-29

    申请人： Lenovo (United States) Inc.

    发明人： Mark Christopher Heidenfeldt ,  Mark K. Summerville ,  Sandy Collins ,  Justin Ringuette

    IPC分类号： G06Q10/06

    CPC分类号： G06Q10/109

    摘要： One embodiment provides a method, the method including: identifying, utilizing a behavior system, at least one behavior of a user with respect to a virtual meeting; storing, utilizing the user behavior system, the at least one behavior of the user; determining, utilizing the user behavior system, a behavioral trend of the user with respect to virtual meetings, wherein the behavioral trend is based upon the at least one behavior of the user identified across a plurality of virtual meetings; and generating, utilizing the user behavior system and based upon the behavioral trend of the user, a recommendation for the user for future virtual meetings. Other aspects are claimed and described.