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公开(公告)号：WO2022260597A2
公开(公告)日：2022-12-15
申请号：PCT/SG2022/050393
申请日：2022-06-08
Applicant: GRABTAXI HOLDINGS PTE. LTD
Inventor： MONACCHI, Elisa , GUMAUA, Ebralyn , ANAND, Suman , BHATIA, Namita
Abstract: Aspects concern a computer-implemented method for controlling access to a chat support system, the method comprising: determining whether a queue limit for a chat support queue of the chat support system will be exceeded by adding a further user to the chat support queue; and preventing that a user interface access to the chat support system is provided for the further user in case it is determined that the queue limit for the chat support queue will be exceeded by adding the further user to the chat support queue.
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