The invention discloses a clothes processing device control method and system. The method comprises the steps that a voice signal of an acoustic source is collected, whether the acoustic source is located in an inner tube of a clothes processing device is judged according to the collected voice signal, if yes, a door body of the clothes processing device is controlled to be opened so that a user (especially a child) can be rescued when accidentally enters the inner tube of the clothes processing device, the safety of the user and the safety of the cloths processing device are improved, and theproblem of poor safety of the clothes processing device in the prior art is solved. When the acoustic source is not located in the inner tube of the clothes processing device, whether or not the acoustic source has an operation clearance is judged, if yes, the clothes processing device is controlled to be operate according to the voice signal of the acoustic source, if not the clothes processingdevice maintains an original operating state to prevent the clothes processing device to be operated by a person who has no operation clearance, and therefore the normal operation of the clothes processing device is not influenced.