The invention discloses an intelligent power business processing platform. The platform comprises a platform body. A main control module is embedded in the platform body. A screen is installed on thefront face of the platform body. A camera is installed on the side wall, on the same side as the screen, of the platform body, a power switch and a volume adjusting switch are installed on the side wall of the platform body. The main control module is electrically connected with a self-service module and a management module and the self-service module and the management module are both displayed on the screen. A user can log in the power business processing platform through a Web browser. A total multi-login mode is set in the user login module; in addition, face-to-face communication with anoperator can be carried out through the video module, the user can conveniently process services, the user can also check own service transaction and operation information through the customized report module, and the user can conveniently know own consumption conditions.