发明公开
- 专利标题: DISTRIBUTED VOICE PROCESSING SYSTEM
- 专利标题(中): 分布式语音处理系统
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申请号: EP97945959.0申请日: 1997-11-27
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公开(公告)号: EP0947086A2公开(公告)日: 1999-10-06
- 发明人: JORDAN, Robert, Michael , RITCHIE, Andrew
- 申请人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 申请人地址: Armonk, NY 10504 US
- 专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址: Armonk, NY 10504 US
- 代理机构: Davies, Simon Robert, et al
- 优先权: GB19960026669 19961221
- 国际公布: WO1998028901 19980702
- 主分类号: H04M3
- IPC分类号: H04M3 ; H04J3 ; H04Q11 ; H04L12
摘要:
A distributed voice processing system comprises two or more voice processing machines (50A, 50B), connected by an isochronous network. In the preferred embodiment this network comprises an ATM switch (80) and appropriate ATM links (82A, 82B). Each of the voice processing machines includes telephone line interface units (52) connected to the telephone network (5) via respective telephony channels (15), a TDM bus (54), voice resources (55) (such as voice recognition, voice response functionality, etc.), and an ATM adapter (58) to allow communications over the ATM network. In operation, a call may be received at the line interface unit at a first voice processing machine, and placed onto a TDM bus at that machine. The call is then taken off the TDM bus by the ATM adapter, and routed over the ATM network to the ATM adapter at a second machine, which places the call on the TDM bus at this second machine. The call is then processed by a voice resource at this second machine, which has access to the TDM bus, thereby allowing a call to be handled by a line interface unit at a first voice processing machine and a voice resource at a second voice processing machine.
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