发明公开
- 专利标题: EVALUATING USER EXPERIENCE
- 专利标题(中): 北京冯BENUTZERERFAHRUNG
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申请号: EP14893818.6申请日: 2014-06-04
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公开(公告)号: EP3152672A1公开(公告)日: 2017-04-12
- 发明人: GALKIN, Ola , OFFER, Guy , SHUVALI, Haim , NITSAN, Amichai
- 申请人: Hewlett Packard Enterprise Development LP
- 申请人地址: 11445 Compaq Center Drive West Houston, TX 77070 US
- 专利权人: Hewlett Packard Enterprise Development LP
- 当前专利权人: Hewlett Packard Enterprise Development LP
- 当前专利权人地址: 11445 Compaq Center Drive West Houston, TX 77070 US
- 代理机构: HGF Limited
- 国际公布: WO2015187156 20151210
- 主分类号: G06F17/00
- IPC分类号: G06F17/00 ; G06F9/44
摘要:
Evaluating user experience for an application includes collecting, for each of a plurality of user sessions, a list of user event data items experienced from a perspective of a user device during that user session. For each user session, a session score is discerned based on an analysis of that user session's list of user event data items. Each session score is associated with a corresponding one of the plurality of users. For each of a plurality of successive time periods, user scores are discerned for each of the plurality of users. Each user score is discerned as a function of all session scores associated with that user where those session scores are for user sessions occurring during that time period. For each of the successive time periods, a period score is discerned as a function of the user scores discerned for that time period. The time period score discerned for a selected one of the successive time periods can be reported.
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