公开(公告)号：EP3152672A1

公开(公告)日：2017-04-12

申请号：EP14893818.6

申请日：2014-06-04

申请人： Hewlett Packard Enterprise Development LP

发明人： GALKIN, Ola ,  OFFER, Guy ,  SHUVALI, Haim ,  NITSAN, Amichai

IPC分类号： G06F17/00 ,  G06F9/44

CPC分类号： G06F17/3053 ,  G06F11/0766 ,  G06F11/3086 ,  G06F11/3419 ,  G06F11/3438 ,  G06F17/30867 ,  G06F2201/81 ,  G06F2201/86 ,  G06F2201/88

摘要： Evaluating user experience for an application includes collecting, for each of a plurality of user sessions, a list of user event data items experienced from a perspective of a user device during that user session. For each user session, a session score is discerned based on an analysis of that user session's list of user event data items. Each session score is associated with a corresponding one of the plurality of users. For each of a plurality of successive time periods, user scores are discerned for each of the plurality of users. Each user score is discerned as a function of all session scores associated with that user where those session scores are for user sessions occurring during that time period. For each of the successive time periods, a period score is discerned as a function of the user scores discerned for that time period. The time period score discerned for a selected one of the successive time periods can be reported.

摘要翻译： 评估应用的用户体验包括针对每个用户会话收集在该用户会话期间从用户设备的角度经历的用户事件数据项目的列表。 对于每个用户会话，基于用户会话的用户事件数据项列表的分析来识别会话分数。 每个会话分数与多个用户中的相应一个用户相关联。 对于多个连续时间段中的每一个，为多个用户中的每一个识别用户分数。 每个用户分数被识别为与该用户相关联的所有会话分数的函数，其中那些会话分数用于在该时间段期间发生的用户会话。 对于每个连续的时间段，根据该时间段识别出的用户分数的函数来辨别时间分数。 可以报​​告对于连续时间段中所选择的一个所识别的时间段分数。