A device may aggregate dropped connection information associated with multiple dropped network connections. The dropped connection information may include at least one of: information associated with a mobile device that experienced a dropped network connection, information associated with a user of the mobile device, information associated with an access point that experienced the dropped network connection, information associated with a network from which the mobile device was dropped, or information that identifies a location associated with the dropped network connection. The device may identify a pattern associated with the multiple dropped network connections based on aggregating the dropped connection information, and may provide reporting information associated with the pattern.