- Patent Title: Systems and methods for providing personalized delivery services
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Application No.: US13913191Application Date: 2013-06-07
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Publication No.: US10074067B2Publication Date: 2018-09-11
- Inventor: Robert Lee Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
- Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
- Applicant Address: US GA Atlanta
- Assignee: United Parcel Service of America, Inc.
- Current Assignee: United Parcel Service of America, Inc.
- Current Assignee Address: US GA Atlanta
- Agency: Shook, Hardy & Bacon L.L.P.
- Main IPC: G06Q10/08
- IPC: G06Q10/08 ; G06Q20/20 ; G06Q30/06

Abstract:
Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
Public/Granted literature
- US20130275327A1 SYSTEMS AND METHODS FOR PROVIDING PERSONALIZED DELIVERY SERVICES Public/Granted day:2013-10-17
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