- 专利标题: Systems and methods for providing supplemental assistance
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申请号: US15437172申请日: 2017-02-20
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公开(公告)号: US10123198B2公开(公告)日: 2018-11-06
- 发明人: Craig Arthur Klein , Maureen Folkerts , Gregory Harp , Larry Pearson , Barton Hawkins , Joseph Sineath
- 申请人: AT&T Intellectual Property I, L.P.
- 申请人地址: US GA Atlanta
- 专利权人: AT&T INTELLECTUAL PROPERTY I, L.P.
- 当前专利权人: AT&T INTELLECTUAL PROPERTY I, L.P.
- 当前专利权人地址: US GA Atlanta
- 代理机构: King & Spalding LLP
- 主分类号: H04W4/90
- IPC分类号: H04W4/90 ; H04W4/22 ; H04W4/02
摘要:
A controller for use in a supplemental response system can include an initiation module that receives a communication from a primary response system. The controller can also include an interpretation module that receives the communication from the initiation module and that interprets the communication to determine a description of attention required by the source. The controller can further include a locating module that identifies a target region based on the first location of the source, and that identifies the supplemental responding entity at a second location within the target region based on the description of the attention required by the source. The controller can also include a communication module that transmits a request to a communication system of the supplemental responding entity at the second location within the target region.
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