- Patent Title: Remote communication control system that improves security of remote session between image forming apparatus and connection terminal, remote maintenance system, and recording medium
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Application No.: US15991673Application Date: 2018-05-29
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Publication No.: US10346106B2Publication Date: 2019-07-09
- Inventor: Koki Nakajima , Takeshi Nakamura , Keisuke Fukushima
- Applicant: KYOCERA Document Solutions Inc.
- Applicant Address: JP Osaka
- Assignee: KYOCERA Document Solutions Inc.
- Current Assignee: KYOCERA Document Solutions Inc.
- Current Assignee Address: JP Osaka
- Agency: Stein IP, LLC
- Priority: JP2017-128658 20170630
- Main IPC: G06F3/12
- IPC: G06F3/12

Abstract:
A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.
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