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1.发明授权公开(公告)号：US10986014B2
公开(公告)日：2021-04-20
申请号：US16893681
申请日：2020-06-05
发明人： Dukil Park , Kazuki Nishikai , Koki Nakajima , Yasuo Nakashima , Satoshi Goshima , Yuichi Obayashi , Takeshi Nakamura
摘要： A monitoring system detects a deviation in a monitoring metric of a system component of a remote management system that remotely manages image forming apparatuses. When the monitoring system detects a deviation in online device count greater than or equal to a deviation threshold and makes a determination that there is a correlation between the deviations in monitoring metrics of multiple system components as detected, the monitoring system sends a failure report indicating that a failure is in the remote management system.
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公开(公告)号：US10346106B2
公开(公告)日：2019-07-09
申请号：US15991673
申请日：2018-05-29
IPC分类号： G06F3/12
摘要： A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.
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3.发明申请Support System That Can Customize Attribute Kind of Product for Each Dealer, Recording Medium, and Support Method 审中-公开支持系统，可以自定义每个经销商的产品种类，记录媒介和支持方式公开(公告)号：US20150348145A1
公开(公告)日：2015-12-03
申请号：US14726460
申请日：2015-05-30
发明人： Koki Nakajima
IPC分类号： G06Q30/06
CPC分类号： G06Q30/0601
摘要： A support system includes a function execution circuit and a customer information management circuit. The function execution circuit uses customer information indicative of a specific content related to a customer to execute a specific function. The customer information management circuit manages the customer information. The customer information management circuit manages a piece of attribute kind information storing a kind of attribute for a product for each dealer, and attribute value information storing an attribute value indicative of an actual content for the kind for each of combinations of the dealers, the products, and the kinds, as a part of the customer information. The function execution circuit uses the attribute acquired based on the attribute kind information and the attribute value information to execute the function.
摘要翻译： 支持系统包括功能执行电路和客户信息管理电路。 功能执行电路使用表示与客户有关的特定内容的客户信息来执行特定功能。 客户信息管理电路管理客户信息。 客户信息管理电路管理存储针对每个经销商的产品的一种属性的一种属性种类信息，以及存储指示针对经销商的各种组合的种类的实际内容的属性值的属性值信息，产品 ，和种类，作为客户信息的一部分。 功能执行电路使用基于属性种类信息获取的属性和属性值信息来执行该功能。
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4.发明授权Image forming system, image forming method, and image forming apparatus that transfers a setting values set 有权图像形成系统，图像形成方法以及传送设定值的图像形成装置公开(公告)号：US08928905B2
公开(公告)日：2015-01-06
申请号：US14252013
申请日：2014-04-14
发明人： Koki Nakajima
CPC分类号： G06F3/1255 , G06F3/1205 , G06F3/1232 , G06F3/1257 , G06F3/1291 , H04N1/00204 , H04N1/00347 , H04N1/00427 , H04N1/00973 , H04N2201/0013 , H04N2201/0039 , H04N2201/0074
摘要： An image forming apparatus stores a setting values set including core data independent of a model of the image forming apparatus and non-core data not included in the core data; writes the core data on another image forming apparatus without change, and if the model of the image forming apparatus is the same as the model of the another image forming apparatus, writes the non-core data on the another image forming apparatus without change, while if the model of the image forming apparatus is not the same as the model of the another image forming apparatus, writes the non-core data including a setting value of a function setting in the non core-data that is the same as the function setting in the another image forming apparatus on the another image forming apparatus.
摘要翻译： 图像形成装置存储包括与图像形成装置的模型无关的核心数据和不包含在核心数据中的非核心数据的设定值集合; 在不改变的情况下将核心数据写入另一图像形成装置，并且如果图像形成装置的模型与另一图像形成装置的模型相同，则将非核心数据无变化地写入另一图像形成装置，同时 如果图像形成装置的模型与另一图像形成装置的模型不同，则将包括功能设定的设定值的非核心数据写入与功能设定相同的非核心数据 在另一图像形成装置的另一图像形成装置中。
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5.发明申请Image Forming System, Image Forming Method, and Image Forming Apparatus that Transfers a Setting Values Set 有权图像形成系统，图像形成方法和传送设定值集的图像形成装置公开(公告)号：US20140226184A1
公开(公告)日：2014-08-14
申请号：US14252051
申请日：2014-04-14
发明人： Koki Nakajima
IPC分类号： G06F3/12
CPC分类号： G06F3/1255 , G06F3/1205 , G06F3/1232 , G06F3/1257 , G06F3/1291 , H04N1/00204 , H04N1/00347 , H04N1/00427 , H04N1/00973 , H04N2201/0013 , H04N2201/0039 , H04N2201/0074
摘要： An image forming apparatus stores a setting values set including core data independent of a model of the image forming apparatus and non-core data not included in the core data; writes the core data on another image forming apparatus without change, and if the model of the image forming apparatus is the same as the model of the another image forming apparatus, writes the non-core data on the another image forming apparatus without change, while if the model of the image forming apparatus is not the same as the model of the another image forming apparatus, writes the non-core data including a setting value of a function setting in the non core-data that is the same as the function setting in the another image forming apparatus on the another image forming apparatus.
摘要翻译： 图像形成装置存储包括与图像形成装置的模型无关的核心数据和不包含在核心数据中的非核心数据的设定值集合; 在不改变的情况下将核心数据写入另一图像形成装置，并且如果图像形成装置的模型与另一图像形成装置的模型相同，则将非核心数据无变化地写入另一图像形成装置，同时 如果图像形成装置的模型与另一图像形成装置的模型不同，则将包括功能设定的设定值的非核心数据写入与功能设定相同的非核心数据 在另一图像形成装置的另一图像形成装置中。
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公开(公告)号：US11921892B2
公开(公告)日：2024-03-05
申请号：US17205328
申请日：2021-03-18
发明人： Koki Nakajima
CPC分类号： G06F21/6254 , G06F3/0604 , G06F3/0652 , G06F3/0673
摘要： A data association system includes a POST connector which collects data maintained in an information system a pipeline which stores the data collected by the POST connector; and a pipeline orchestrator which controls anonymization of the data stored by the pipeline. the data association system is characterized in that the pipeline executes anonymization processing of anonymizing the data, the POST connector and the pipeline store data before being anonymized by the anonymization processing, and the pipeline orchestrator instructs, after execution of the anonymization processing, the POST connector and the pipeline to delete the data before being anonymized.
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公开(公告)号：US20210303353A1
公开(公告)日：2021-09-30
申请号：US17205309
申请日：2021-03-18
发明人： Koki Nakajima
摘要： A data linkage system includes an API platform that provides an API for acquiring data, which is based on data stored in a data storage system for storing data collected by a data collection system and held by an information system, from the data storage system. The API platform includes servers that execute processing to acquire the data from the data storage system in response to a request for use of the API for each classification based on at least one of a predicted processing time level, which indicates duration of a predicted time for the processing to acquire the data in response to the request for the use of the API, and a predicted response data amount level, which indicates a predicted data amount responding to the request.
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公开(公告)号：US10346112B2
公开(公告)日：2019-07-09
申请号：US15994724
申请日：2018-05-31
摘要： A remote communication control system includes a session relay system that associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. When an application is unusable via the session, the session relay system does not relay the session based on a control policy and identification information of the application as a target for the session. The control policy indicates whether which application of the image forming apparatus is usable via the session.
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公开(公告)号：US10338864B2
公开(公告)日：2019-07-02
申请号：US15990247
申请日：2018-05-25
摘要： A remote communication system includes an image forming apparatus, an electronic device, a session relay system, and a session management system. The session relay system notifies a first session ID and a second session ID to the session management system. The session management system executes a notification of the first session ID to the electronic device and a notification of the second session ID to the image forming apparatus. The electronic device establishes a connection with the session relay system. The connection uses the first session ID. The image forming apparatus establishes a connection with the session relay system. The connection uses the second session ID. The session relay system relays the session by associating the connection established with the electronic device with the connection established with the image forming apparatus using the first session ID and the second session ID.
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10.发明授权公开(公告)号：US09531786B2
公开(公告)日：2016-12-27
申请号：US14332300
申请日：2014-07-15
发明人： Daisuke Yoshida , Toyoaki Oku , Koki Nakajima , Takeshi Nakamura , Yoshihiko Arai , Atsushi Matsumoto
IPC分类号： G06F3/0481 , H04L29/08
CPC分类号： H04L67/025 , G06F3/0481 , G06F3/1454 , G09G2340/10
摘要： A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.
摘要翻译： 设备管理系统包括电子设备和远程维护服务器。 电子设备向用户显示操作画面。 远程维护服务器包括透明面板管理部分，其基于在服务终端设备上执行的服务人员的操作，在虚拟透明面板上绘制引导图像，并使电子设备在虚拟透明面板上叠加并显示虚拟透明面板 操作画面。
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