Invention Grant
- Patent Title: System and method for making engagement offers based on observed navigation path
-
Application No.: US14629474Application Date: 2015-02-23
-
Publication No.: US10373171B2Publication Date: 2019-08-06
- Inventor: Andriy V. Ryabchun , Nikolay I. Korolev , Herbert Willi Artur Ristock , Bharath Aravamudhan , Conor McGann , Anand Pai Krishnanand Nitin , Bohdan Klepar , Gordon Bell , Francisco Gutierrez , Josef Eric Eisner , Stanislav Lypchanskyy
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/02
Abstract:
A system and method for making engagement offers. A processor monitors a navigation path of a user navigating a website. The processor makes an offer for engagement with the user on a first web page reached by the user upon following the navigation path. The processor monitors a reaction of the user to the offer for engagement, and updates tag data associated with a second web page encountered by the user while traversing the navigation path. The tag data is updated based on the reaction of the user to the offer for engagement.
Public/Granted literature
- US20160247165A1 SYSTEM AND METHOD FOR MAKING ENGAGEMENT OFFERS BASED ON OBSERVED NAVIGATION PATH Public/Granted day:2016-08-25
Information query
