The invention provides a system and method for the autonomous wireless communication between a service provider device and a customer device. The customer device may notify the service provider device whether the customer has work to be performed by the service provider. The service provider device may provide information to the customer about work to be performed by the service provider. In one embodiment, a shipping service is notified autonomously about items that a customer has for pick up and shipment. The shipping service is also capable of wirelessly transferring information to a customer device about items to be delivered to that customer.