Invention Grant
- Patent Title: Methods and systems for providing interactive support sessions
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Application No.: US16407632Application Date: 2019-05-09
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Publication No.: US10567583B2Publication Date: 2020-02-18
- Inventor: Yoffe Amir , Eitan Cohen
- Applicant: TechSee Augmented Vision Ltd.
- Applicant Address: IL Herzliya
- Assignee: TechSee Augmented Vision Ltd.
- Current Assignee: TechSee Augmented Vision Ltd.
- Current Assignee Address: IL Herzliya
- Agency: Finnegan, Henderson, Farabow, Garrett & Dunner LLP
- Main IPC: H04M3/51
- IPC: H04M3/51 ; G06T11/60 ; G06F3/048 ; H04L29/06 ; G06T1/20 ; H04M7/00 ; G06Q30/00

Abstract:
An image processing system for visually augmenting a real-time video stream including at least one processor configured to receive the real-time video stream captured by an image sensor. The real-time video stream includes images of at least one cable and an electronic appliance. The processor is further configured to analyze the video stream to identify a plurality of ports in the electronic appliance; analyze the video stream to identify a cable for association with a specific port of the plurality of ports; cause a movable augmented indicator to display on the video stream, wherein the movable augmented indicator is configured to guide a user's connection of the specific cable to the specific port; monitor changing locations of the specific port as the image sensor moves relative to the electronic appliance; and adjust positions of the movable augmented indicator to account for the changing locations of the specific port.
Public/Granted literature
- US20190268470A1 METHODS AND SYSTEMS FOR PROVIDING INTERACTIVE SUPPORT SESSIONS Public/Granted day:2019-08-29
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