Invention Grant
- Patent Title: Techniques for multi-agent messaging
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Application No.: US15945306Application Date: 2018-04-04
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Publication No.: US10587551B1Publication Date: 2020-03-10
- Inventor: Brian Lange Acton , Mubarik F Imam , Daniel Charles Cocuzzo
- Applicant: WhatsApp Inc.
- Applicant Address: US CA Menlo Park
- Assignee: WHATSAPP INC.
- Current Assignee: WHATSAPP INC.
- Current Assignee Address: US CA Menlo Park
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/58

Abstract:
Techniques for multi-agent messaging authorization are described. In one embodiment, an apparatus may comprise a message processing component operative to receive an incoming message for a multi-agent entity from a user client device associated with a user account; determine an agent client device associated with the agent account; and send the incoming message to the agent client device associated with the agent account; and an agent management component operative to determine the agent account associated with the multi-agent entity to receive the incoming message. Other embodiments are described and claimed.
Information query